It's a convenient location and great people make it my dentist of choice - and there are lots of options

This is the worst dental experience my family and I have had. The office staff is great, but the hygienists are terrible! A couple of notable moments: 1. The hygienist working on my teeth dropped a mirror on the floor absent-mindedly skimmed my eye with pick. 2. Administered medication to a child without parental consent, and with explicit instructions not to administer medication in child's record. 3. Took a photo on an IPHONE of a "cavity" instead of an x-ray 4. Misdiagnosed a child's tarter for a CAVITY. Had a second opinion with x-rays, and no cavity was found. Do not go to this dentist! read more

They've done a great job cleaning our teeth. They are professional and prompt to reply.

Got a quick appointment, they met my needs. Good consultation. Great location to me. Extremely friendly!!

I appreciate the personable and professional dental care provided at this office and have been going here for two years.

Beware, this place went downhill since Sara Northcutt sold the business. ---They completely pulled a bait and switch on me regarding pricing. Untrustworthy. I am unable to go to a dentist / dental office I can not trust. I guess we both lose. Im out an extra few hundred dollars, and they are out $2500 worth of restorative work I was going to have them do in a couple months from now. Plus they just lost me as a lifetime patient with teeth that will need tons of care as I age, given that I have already spent fortunes there for my very high maintenance mouth. Heads up Mrs. Office Manager, I will be contacting you for a copy of all my records so I can transfer my care to a different dental practice as soon as possible. Oh yeah, they also lose out on the many referrals I will no longer be sending them. By the way, I was getting tired of virtually being handcuffed to the dental assistant or hygienist as they walked me to the front desk to pay after each visit anyways. I have never not paid on time and they act like I am going to run out the door and ditch the bill. I see them do this to all of the other patients as well. It is very awkward, uncomfortable and it makes them seem money-hungry as well as desperate to get paid IMMEDIATELY. read more

Very bad experience. Unprofessional service and staff and long wait times. Look elsewhere.

Favorite dentist I've had. Great staff, great hygienists, great dentists. Thanks!

I've gone to Dr. Northcutt and staff for the last 6 years and I an tremendously satisfied with the care they provide. They are wonderful women who really care. I recommend then without hesitation. read more

Absolutely horrible since Sara Northcutt left and I agree with another reviewer, a complete bait and switch when the new company took over. There was no communication that they had been bought out by a large, non local dental group-very unethical the way they handled it. Also the turn over with dentists became horrible. We were seeing new people every visit and that is when I questioned if Sara still owned it because I had been there for years and always seen the same people. I would never go here and I switched to Dr. Jeff Hunter in Brentwood to follow one of the assistants that used to work for Sara read more

I was surprised to see a couple of negative reviews. I've been coming here for years and have always had a positive experience. This includes pre and post Northcutt. I appreciate being greeted and escorted to and from my appointment. Luckily, my insurance covers 100% of my bi-annual cleaning so I know they are not worried about me skipping out on the bill. I take it as courteousness. I had a very bad, nightmarish even, experience at a dentist office roughly 20 years ago and have dreaded dentist visits ever since. I do not enjoy it now- but much of the worry and stress has been removed since I began visiting this office and I am grateful to them for that. read more

This morning was my First visit to this Dentist Office and I loved the experience start to finish! Kate was the best dental hygienist I've ever had. She was thorough and so sweet! She explained everything in detail. I've never felt more informed about my teeth, my gums, and overall oral health! Loved the experience and will be back in 6 months!! Smiling big today! read more

Westhaven Dentistry goes above and beyond for their clients. Paige and Dr. Dennis M. Holmes were very caring and professional. They made me feel at ease during my dental procedure. I highly recommend Westhaven Dentistry! read more

Um LOVE LOVE LOVE Dr. Fields and her assistant Callie!!!! Entire staff is awesome, very friendly and knowledgeable! I feel like family here! Highly recommend read more

Would not go back to this office for any dental work. Very young staff including dentists. Not a good experienc

I would not go here again if they were the last dentist in the state. I made my appointment a week prior, and was told the dentist I had requested was available. On the day of the appointment I had left my GPS in my other vehicle, so I called them when I thought I was close to get directions; the receptionist gave me incompetent directions, telling me to look for a lake on the left in a housing development and then turn at the next entrance, but the first lake and housing development I came to on the left was not the right street; they have another office just over a mile from this one, and I happened to see it and pull in there, only to then discover it wasn't the right location; so I got to the correct office, thanks to bad directions, fourteen minutes late...And then they told me I would have to have the cleaning portion of my visit done another day, when that was the whole point of the visit in the first place. Then they gave me a different dentist than the one I had made an appointment with, and after the most ridiculous and uncomfortable dental X-rays I have ever had, they tried to sell me on four separate visits to have my teeth cleaned for a total of over $1,000, when this visit was supposed to include cleaning for $60. STAY AWAY. read more

This is no longer the Westhaven Dentistry that was run by Dr Northcutt. It has become the snobbiest and worst dentist office I have been into in all of Williamson County. I had the absolute worst experience this morning....... first let me back up. I came in with an issue with my tooth being cracked at the dentist looked the wrong tooth? It was a top tooth he looked at the bottom with X-rays. Then I was quoted the price of the work recommended by them. I go into the appt thinking I'm getting a root canal and then they have it logged wrong in their system? I was misquoted the price of the procedure then the office manager Sara was quick to tell me to go my dentist in Nashville after making arrangements to get the work done at their office. Well needless to say I left on Sara the office manager's request infuriated I might add that my work schedule is completely wrecked today due to this huge block of time I took off. Wasted time, wasted energy and I was told to leave with a smile on her face like the situation was funny? You guys are living up the the Westhaven stereotype. Thanks but no thanks I will never go there again and advise others to stay away from such a snobby and less than adequate dentistry. BAD BAD BAD read more