I came here on a Saturday as I managed to get a last minute appointment having booked online…read more Weekend appointments, in general, are hard to get so I consider myself lucky. It was my first time at this LifeLabs location. There is plenty of onsite parking that is free, which is a nice change from some of the other LifeLabs locations in the west Toronto area. The LifeLabs is located in the basement. There are elevators for people with mobility issues, or you can use a short flight of stairs. The receptionists were efficient at checking people in. They have a board showing wait times and whether people have pre-booked appointments. When I arrived a few minutes before my appointment, the wait time was 14 minutes. There is a small waiting room within the office, and a handful chairs outside in the hallway. I can see how it would get crowded very fast. The cubicles are pretty open and people in the waiting area can definitely see into them, so keep that in mind. I was called quickly and the person taking my blood was quick at her job. I was in and out in a few minutes.

I say this here is a hidden gem! There were no line ups on a working day. The service was quick to…read moreget the blood drawn. It was quick in and out on a working day and good to get this done during lunch on a working day.

I came in for blood work and was told there was 4 people ahead of me, after an hour and 20 minutes…read moreof waiting I was told there was 6 people before me, they keep booking appointments and accepting clients while they have no room for it, the Filipino lady at the front is lazy and didn't bother to help or talk to me while just standing and talking to the other person at the desk. I'm super un impressed with the service from this place

This lab is super busy which is good for business but not for the clients…read more I was asked for my OHIP card and left it with the receptionist while I went inside to get blood drawn. I left after the service. Few days later I realized I did not have my OHIP card which I needed very bad due to the circumstances surrounding around my blood work. I called their office. The main line goes to the Head Office and they do not transfer because again the clinic is very busy. I walked in during my lunch and I was told there is no card because (she looked one drawer)...there is no where to keep it and I was told if found they usually call. I was pissed off because I need the card for a lot of follow up tests in the hospital. and also I really do not understand why they need to take the card. They can just make sure the name on the card is same as the name on the requisition. They take the card and by the time you are done with the service and leaving, there is usually bunch of people trying to sign in so you wait again to retrieve the card. It is the most disorganized lab. I would never take my business there again. Now I am forced to apply for the OHIP. And this will impact greatly of my follow ups...

The good thing is they open early. They also take walk ins. They move fast and try to deal with…read morepeople and their personalities at best. I was a bit annoying - showed my health card on my phone. It's just easier for me but not them. This post is somber ...it rains outside....pathetic fallacy. Is the air being purified here? So many ppl waiting in the hallway and in any corner. I don't see my name on the screen yet...gotta wait Omg I see my name now !! Jai ho

I have always made an appoinntment on line. Everytime I have arrived within 5 minutes of my appt,…read moreand have never waited more than 1-2 minutes beyond. The staff has always been friendly. The nurses are amazing. Since coming to this location (years), I have never walked out with a bruise!

There was a nurse who I'm assuming is a newbie fresh out of school with his first job. It was his…read morefirst time assisting my grandma, and my aunt was beside her. He had the audacity to ask my aunt "who are you?" The more appropriate question to ask would be "How are you related to this patient?" Not "who are you?" No buddy...who the f are you?! Pfft. It's not just about the customer service, it's also the lack of attention and care to patients. Avoid this place if you can, you're better off elsewhere.

My mother was a patient at Runnymede Healthcare Centre this past summer. While she was excited to…read morehave her rehabilitation at this state-of-the-art facility, she encountered less than standard care with her personal hygiene needs. She developed a bedsore, became ill and was transferred back to hospital. While the excellent care provided in Hospital healed her infection, and started to heal her bedsore, she decided to enter into palliative care. She was able to transition to her home to spend her last days amongst those she loved. Our advice is for the family to be questioning, present as much as possible and insist on being given the specific medical information about their loved one's health. The nursing staff for the most part is excellent, as are the O.T./PT.'s. Clearly there was a lapse in patient observations being documented, communicated and acted upon.

want to express my appreciation for the exceptional care I received from Dr.Kavouris .From my first…read moreappointment, I was impressed by his professionalism and genuine concern for my health. His knowledge and expertise are truly impressive, and it's clear that he genuinely cares about everyone who walks through his door and is dedicated to providing the best care .

Care quality and office experience best I ever had. Dr.Kavouris saw me in 1 hr time with no…read moreappointment.

The staff and services here are excellent. This is not a hospital as such as there are no inpatient…read moreservices and no emergency department. An urgent care centre (UCC) provides care for non emergency injuries and personal health issues. Sprains, cuts, rashes, broken fingers etc for example, as well as blocked catheters, urinary retention and post surgical complications if needed. Emergency care is provided at another site, as is inpatient care. This site provides investigative and pre operative work up, as well as rehabilitation on an outpatient basis. An army of knowledgeable volunteers and clerical staff ensure you are seen in good time. The UCC practices triage, so less urgent cases may wait a long time for treatment. These cases could probably get seen at a walk in clinic or at their own doctors. Properly utilized this can be a one stop shop. Before I retired as an RN I referred patients here appropriately and they received good care. My wife had her follow up care here after her knee replacement, and I have cardiac investigations done here. The one down side? The cost of parking, although options are available to reduce the cost for frequent attenders.

came here to the emergency because my foot turned into a football, originally went to my doctors…read morebut they told me to go to the hospital instead YAY! My previous experiences with this hospital were not very good at all, quite the opposite and in the negative. This experience was much better, was able to hop around and find a wheelchair no problem. The staff were super friendly and worked with a sense of urgency, when it all was said and done, the visit took about 3 hours, the only thing that I have negative to say was that the doctor at the time read my xray wrong and I got a phone call the next day telling me very bad news. The hospital was very clean and bright. Lots of parking on site Transit options are the 123 and 80 buses, and the 15 with a bit of a walk from the mall.

I was in and out of the lab within 15mins without an appt. It was clean, staff friendly, easy to…read morereach. it truly is a hidden gem.

I'm not sure if I want to write a review of this place as it seems to be a hidden gem. It's right…read moreby Islington Station in the office building behind it. You can make an appointment directly on their site, but they also take walk ins. I used to go to Sunnybrook for blood tests, but coordinating this with a baby was hard. They open right at 7:30 on weekdays (closed on weekends). The staff are extremely efficient. This morning I went at 7:20 and was out the door by 7:40. This is my go to lab now. Good for: medical tests