So a friend of mine recommended this pharmacy after my old one closed down. I work in Glendale, so this was a natural choice. I wanted to go somewhere where I can trust the employees and staff pharmacist (I had issues elsewhere). Luckily I went in for the first time and met the Pharmacist, he spoke to me about the pharmacy and even consulted with me on my new meds (how often to take them, when to take them, with food. Etc.). I asked if pharmacist always consult like this, and he said "that's our job". I was dumbfounded, my previous pharmacist never even saw me or spoke to me. My old pharmacy was kept behind the counter and I feel like he either never wanted to or was told not to speak to patients. Western RX really gave me that "we care about you" vibe. So fast forward a week and I had to travel for work, I came back home and realized I left my meds back in my hotel room in another state! I panicked and didn't know what to do, I needed to finish my dosage. I called the pharmacy and spoke with a tech right away. Normally when I called my old pharmacy I was transferred like 8 times and had to repeat myself. Not here, tech got me directly to the pharmacist. The same pharmacist I met, came on the line, asked me what happened and said "no worries, we'll call your providers office and we will handle it". He even offered to have my meds delivered to my home because "traveling for work could be really hard". I was blown away to get such A+ service! Replacement Meds were delivered to my home with no issues. My friend wasn't kidding about this place giving "individual attention" to each customer.
Overall, I'm very satisfied with the service and the level of knowledge from the employees. I highly recommend this pharmacy! read more