Roy Briley Property Management has been managing my personal units, and units for my clients, for…read morethe past 3 years. I have to say that they do an excellent job. My turnover is low, rents have remained high, and my clients do not bother me any more! Yahoo!!!

The inside of the condo managed by Green Tree Condominiums under Roy Briley is decent: electricity…read moreand water work, good apartment neighbors/low sound from walls, floors are mostly solid and don't creak much. The outside is atrocious... The mailboxes have been broken into and can be peeled open by hand. The "lawn" outside the doorstep is dandelions that can range in length from one inch to one foot in length. Trash is strewn about near the dumpster. Hearing gunshots is not uncommon. And don't forget your drug addict "neighbors" who live in your carport, with a TV plugged into the block heater outlets, or a shopping cart; they regularly leave you presents, like used fentanyl foil or human excrement.

Leslie is THE BEST!! I've worked with agents in California and Alaska for both buying and selling…read more I've never worked with anyone as good as Leslie. She's incredible! I contacted her during COVID, months before I moved to Alaska. She answered me within an hour and after that, she kept in touch for months as I got ready to move. She spent a lot of time getting to know what I wanted. I arrived in the summer when the market was booming. Every agent in town was super busy, Leslie included. I knew that was happening and I had lowered my expectations. I was ready to do a lot of my own research and driving around. But Leslie had me seeing places the first weekend in town! She did a FANTASTIC job showing me places I might like. She never schmoozed me. She never tried to upsell me. Once we ran into another agent while seeing a place and he was a super schmoozy, slick kind of guy and it made me all the more grateful for Leslie's approach. When she showed me my place she said she thought I was going to like it--and sure enough, I loved it, and now it's mine. :) She knew exactly what I would love. The neighborhood, the price, the style, all of it. She remembered every little detail (for example--I wasn't interested in a townhouse or condo that didn't allow dogs). She walked me through the offer, counter-offers, loan, inspection, and more. She helped me get an early-occupy deal which I *really* wanted. When our first title company got delayed she found a new one! She didn't have to do that--it wasn't her fault the market was backed up. She would answer my texts at 10pm on Friday night, 9am Saturday, and everything in between. She knows a ton of people in Anchorage and she knows the town well. I hope to buy another place in a year or two and I wouldn't even consider using another agent!

From the owner: Looking for a Property Management Group Who Understands your need for more than a cookie cutter…read moreservice. At Alaska Boutique Realty Group we treat your property like our very own. What sets us apart? Our personalized management style—we don’t just oversee rentals, we build lasting relationships with property owners and tenants alike. From proactive maintenance to maximizing your rental income, we ensure your investment is in expert hands. Enjoy stress-free ownership with a team that’s responsive, reliable, and committed to protecting your property’s value. Experience the difference of hands-on, customized care because every property deserves a personal touch! 📞 Call us today and let’s talk about how we can help!

Selling our house while living out of state has been incredibly overwhelming, but you went above…read moreand beyond for us. Your proactive approach in managing the entire process remotely, keeping us updated on every step, and ensuring that showing and communication with potential buyers went smoothly despite the distance. Your expertise, patience and dedication made the whole process so much easier. Thank you for helping us start this new chapter. We will never forget the role you played and will be forever grateful for your service. Maraming Salamat

As I sit in the living room of our new home, it is with great pleasure that I write this…read morerecommendation for Rowena and her assistant, Erika. Our family is so pleased with our new home in Eagle River, Alaska. My husband and I grew up in this little town but moved away after high school. We are excited to return here again with our children to begin a new adventure in this beautiful house. We were actually living outside of the U.S. in Estonia when we found out we were moving back "home". We weren't even sure if we'd be able to purchase a home without physically being in the country. But Rowena and Erika made it happen for us viewing lots and lots of homes for us. Being in a different time zone was a challenge but Rowena and Erika were always quick to respond to us via email and WhatsApp. It was a pleasure to work with such a knowledgeable and professional team. We are forever grateful to Rowena, Erika and team for helping us purchase the perfect house for our family.

Honest Review of Nova Property Management (Anchorage, AK)…read more I've lived here for about four months, and I want to share an honest and fair experience. Communication with the Nova office can be very difficult -- phone calls often go unanswered or you're kept on hold with no response. Some staff members, like Christopher, have been dismissive and difficult to work with. When I reported serious maintenance and safety issues, I felt ignored or spoken to in a way that was unprofessional and lacking empathy. However, the reason I'm giving 4 stars instead of 1 is because of Sally. If you ever need help from Nova, ask specifically for Sally. She is professional, respectful, and gets things done. She listens, follows through, and treats tenants like real people. If it weren't for her, I would have given this place half a star and advised others to stay away. Sally is the only person who made me feel heard and supported. She made sure repairs were completed and showed true care for tenants -- and that deserves recognition. I genuinely hope Nova understands how valuable she is to their company. In summary: Communication with management needs improvement Some staff, like Christopher (the property manager) , are dismissive and not tenant-focused Sally is the reason I stayed and the reason this review is 4 stars, not 1 Thank you, Sally -- you are the difference.

i've had an excellent experience with Nova Property Management, and a huge part of that is because…read moreof their staff. Everyone I've interacted with has been professional, friendly, and genuinely helpful. They take their time to answer questions clearly and never make you feel like an inconvenience. The team is very responsive and communicative, which makes a big difference. Whether it's emails, calls, or maintenance request, they follow through and keep you informed throughout the process. It's clear the staff is knowledgeable and actually cares about doing their job. It's refreshing to work with a property management company where the people truly make the experience positive. I would like to confidently recommend to anyone looking for a reliable, professional, and respectful property management team to look at Nova Property Management.

I enjoy working with the agents at Century 21. They are professional, organized, and truly care…read moreabout their clients. Their priority in every transaction is to ensure the entire home buying process is as smooth for all parties involved, and their agents are educated and up to date with what's going on in the market. I recommend Century 21 to anyone looking to do a real estate transaction!

A fantastic Real Estate company in the heart of Anchorage! Let these hard work Realtors make all of…read moreyour real estate dreams a reality!

Great people working around the clock to make sure everyone is taken care of…read more RES YOU GUYS ARE AWESOME!

Ilene Morin REFUSES to have a final walk-through, despite it specifically saying in my lease that I…read moream allowed one per the original lease agreement signed. Her response: "We don't do that here, I'll wait until you drop off the keys then do a walk through on my own." I did the walk-through with a different individual upon moving into these apartments. These apartments off of Laurel Street/Happy Lane are rotting. Vagrants sleep in the laundry room. Laundry machines are coin-operated, and don't work - don't waste your money. Abandoned vehicles end up in the parking lot all the time, which in turn attracts the wrong kind of attention (especially in this location). Location is a hub for vagrants to play, as Campbell Creek is right at our backyard - frequently, homeless camps pop up behind the dumpster. Vagrants have taken over this area, and walks on Campbell Creek have been discontinued due to the erratic behavior of the homeless. There is trash everywhere. Used tampons and empty cups litter the parking lot and lawn areas. Lawns aren't maintained. The building keys were changed overnight and there wasn't any notice about it - so after taking out the trash mid-morning in late fall, I couldn't get back into my own apartment and was locked out. When the locks were finally changed over 2 days later, the new locks to the doors are the cheapest, shittiest locks; due to the cheap locksmith's inability to install them correctly, the door frequently jams as well. During the initial few months of the COVID-19 pandemic, Ilene Morin goes through the parking lot and writes down everyone's tag information. If tags were expired on your vehicle, she gave you a notice that your car would be towed if not taken care of. Further, you better purchase a shovel! Numerous notes have been given to all members of the complex during the winter. If the area around your vehicle hasn't been maintained/shoveled, your vehicle will be towed. If your vehicle "looks like it obviously haven't been moved from its spot within 3 days" she will have your vehicle towed. Temperature doesn't work inside apartments. On a warm-ish day during the summer, be prepared to have 3-4 fans running all day. The heat is unrelenting and there is no relief. Water damage throughout. Overall... these are cheap, not very well maintained apartment complexes. Managers/owners are SLUMDOGS, and as said before - Ilene Morin REFUSES to have a final walk through upon me vacating the apartment. If they want to take the deposit that bad, might as well just say it. It's shady and dishonorable on their part, but hey - whatever they need to make a few bucks, right? You will be the one to suffer if you choose to live here.

Terrible property management company. Extremely unprofessional and very poor at communication. Did…read morenot hold annual board meetings as required by our HOA for over two years. Reserves assessment report for my HOA was never correct/ updated. Avoid them at all costs.

These guys are scam artists! Cliff G. Routinly presses to bump up the condo dues at the annual…read moremeeting. He promises the extra money is going towards painting the condos... i have been paying this extra money for 8 years... not one house has been painted and last summer they had the nerve to threaten to charge me $25.00 per day if my house was not painted in 30 days! 6 months has passed with no incidents... but Last week was the last straw. They had a lawyer threaten me via mail that he would forclose my condo in 30 days if i did not pay $1400 in late monthly dues. It needs to be noted that i hav never missed a payment and have all the electronic payment reciepts... but what if i was out of town or missed that letter? They havent sent ANY monthly statements/bills. Their records keeping is busted. All they are trying to due is raise dues and charge fines to pay themselves. If anyone wants to contact me to rally together in a lawsuit please contact me at detersfd@gmail.com. Dont bother calling or emailing because Cliff will ignore your comunications.

Terrible to work with. Disorganized, slow and poor customer service. Property manager doesn't…read morereturn calls and office staff are unhelpful. Tammy G.

My experience with this company has been chaotic. They don't even have up-to-date information on…read morethe owners and/or renters. I've only been living in my condo for 6 months, which I own, and it's been a headache. The association hasn't helped me at all to solve anything. Since day one, I've had serious problems with a neighbor. She's made our lives miserable. She's called animal control 3 times. I asked the association for help to find out what I could do about this case or file a harassment complaint or something (they rent to someone). I sent videos and audio recordings of the harassment, and even then the association hasn't done anything to protect us. The condominium rules DO NOT PROTECT THE OWNERS and are ridiculous. The rules are silly. It's like someone was forced to write something for the boss to comply with, but they didn't even make an effort to do that. I am a new owner, I had no knowledge of anything regarding this association, right now I am going in to see the reviews and they are not wrong at all with having a mediocre rating, they do not even make an effort to pay attention to the people who live in one of their properties. When there are reasons to call to have some information or something related to my condominium, they always answer me as if I was calling to ask them for a favor, and no, rude lazy people answering the phone. Yesterday I made a call because they are going to change the porch on 4 or 5 condos and as a new owner, I want to have more information and know if I can be one of those people because my porch is already broken, they answered me in a very rude manner and with no desire to do their job, now that I think about it, every time I call the association I feel frustrated and very angry, they never know anything and worst of all they are not interested in knowing anything or doing anything. As an association they should be more careful and pay attention. To this day, I don't even know who the president of these condos is, and I don't want to call or ask for any information because maybe the next time I call, they'll hit me for wanting to know important things. What a mediocre association. All I think about is getting out of here, selling this condo, and buying somewhere quiet, with the peace and respect that every human being deserves and that they don't provide here. When I was renting, the landlord paid attention to everything, and I was just renting. Now that I've decided to buy, I regret this bad investment. I can't believe the association pays more attention and constantly sends complaints about an off-leash dog than about a person being verbally abused and harassed. This is ridiculous. I would like add the stupid letter the manager sent. Annoying

So this is a follow up review.... The owner of the home we were leasing from AK Group Property…read moreManagement, decided she wanted to move back to Anchorage and move back into her home. So that meant we had to shop for a new home. We weren't happy about it especially since the leasing market wasn't great at all during this time. But we lucked out and ended up with a really awesome home and new property manager who is pretty darn awesome as well. But the sad news is now we don't have Carrie at Ak Group Property Management anymore. She's just truly amazing. She gave us our entire security deposit back with no hesitation at all and most landlords from what I've heard from other people usually don't give it back, so I can confidently say she is profesional, fair for both tenant and owner, responsible, responds to requests instantly, and always cares about her tenants as if they were family. It never really felt like she was a landlord. She just genuinely cares. Such a sweet honest person. It was our pleasure leasing from her and we would do it again in a heartbeat!!!

this company operates unethically, discriminates against disabled people and will say anything that…read morea prospective customer wants to hear to get them to pay an application fee. for example, the representative told me that I would be refunded for the payment if the owner did not select me as a renter. All was well until the agent discovered I require a seeing-eye dog for mobility. She then decided that not only was I not going to be selected, but also I was not going to get my money back as the agent had initially promised. They deliberately misrepresent the property and process to scam victims, to separate people from their money for a product that does not exist. There were multiple crimes committed in this interaction. I have saved all communications and will do anything I can to keep them from preying on more unsuspecting people.

Todd is a racist and unprofessional. All he did was cuss and put down the Hispanic Person I had…read morecleaned my unit saying " Mexican should know how to clean better than this" He also charged me for Filter being in units' dryer. Yes you heard me right

Being rigid, unyielding, and questionable with tenant housing rights is probably a coping mechanism…read morefor staying in the rental property business. I don't hold the first two points against Todd O'Banion as I have no desire to run a rental enterprise and I empathize with the many terrible tenants he may have to handle. But I am chagrined by the ethics of using tenant ignorance to one's advantage. My experience is that his attitude and management techniques do not translate well to tenants. While his preference is military personnel, O'Banion will rent to the muggles who also call Anchorage (most of the rentals) and The Valley (less of the rentals) their home. My advice for all renters/tenants is as follows: - - Know your leasing and renter rights under Alaska Law and do not be wary of using those laws to challenge statements that Todd or his employees tell you. - - Carefully read your rental agreement. It wouldn't be a bad idea to review the agreement with a lawyer, first, as you may have to deal with a lawyer, later. Pay extra close attention to the clauses that explain leaving your rental early. - - Be prepared to retain legal counsel, because this organization borders on techniques that might be construed as bullying or doublespeak. On several occasions, I was told one thing by an employee and something different (and begrudgingly) from Todd. Whether their comments are knowingly deceptive or the result of ignorance, I am not sure. - - Todd O'Banion will use the full extent of the lease to nab away money from your deposit. In my instance it was the lawn. It wasn't freshly mowed (but not overgrown, either.) There was a subtraction on my returned deposit of 425 dollars for the mowing of a third acre lawn. I have not been able to find any mowing services that charges that much for their services. Ultimately, this is an honest account of my experience. I am a decently well-educated individual who is willing to explore my rights and willing to challenge statements that appear intimidating or erroneous. I did this on multiple occasions. I feel bad for the tenant who does not have the capacity, time, or knowledge that they are being misled or bullied. At some point, I was wore down with fighting and gave up. For instance, I chose not to fight the lawn mowing situation. Congratulations, Todd. Beat me on that one. To be a tenant that feels summarily distraught is not a great feeling. Do not be fooled, Todd O'Banion is intent on making money for himself, and the clients he represents. If I owned a home that I wanted someone else to manage, I suppose I would want someone like Todd O'Banion to protect my investment. But personally, I will never rent from this organization in the future. My sister and brother-in-law had an experience that was more negative than mine, but I will allow them to post their experience should they desire to do that. Finally, I know this is not how all landlords treat their tenants. The last two companies I have leased from have been wonderful and accommodating from beginning to end. If Todd, or anyone else, contends with this entry as inadmissible or fake, I have all of my documentation from my time with this company. Feel free to reach out for further information.