Once we had made the decision to have a new home built, we started looking into new construction communities and builders in the area. Before we discovered Westbrooke Homes, we sat down with a couple other builders and listened to what they were offering. After asking questions and doing some research, we just weren't really very happy with the level of customization/choices available through the larger builders in the larger communities. There was a lot that they just wouldn't change, so we either had to be happy with the way it was, or too bad. We found out about Westbrooke Homes through a Realtor we had met. We checked out their website and noticed they were getting ready to start building in a new location near where we lived. After looking at some home plans and options, the owner, Allen West, met us at the site to walk through some lots with us and answer questions. One thing that stood out about Westbrooke Homes compared to the other builders we had met with, was how open they were to our ideas/requests. After giving it some thought and weighing all of our options, we decided to have Westbrooke Homes build our new home. We chose one of their home plans and made about $100k of customizations/upgrades to it. Westbrooke was willing to accommodate our requests no matter how small or unusual they were. We had some requests that they probably don't get very often, if at all. My dad and uncles are builders, and our home inspector was a builder, so we had a lot of input from them about what we should do, and that led to a lot of questions and requests for Westbrooke. Throughout the building of the home, Westbrooke did not miss any of our special requests. We really liked how we could track the home building process online by using the Co-Construct application. Also, Allen was very good about letting us check out the progress in person whenever we asked him. Overall, the whole homebuilding process with Westbrooke was smooth and easy. There were times where we were not in complete agreement with Westbrooke about something, but I will say that Allen is very good at listening to his clients to understand their perspective and working out a mutually agreeable solution when possible. Building a home is not a perfect, flawless process. We were happy to have no major issues occur while our home was being built. There were some minor issues along the way, as there often is when so many different trades are involved. What separates builders is how they handle the issues and how they work to make their clients happy. We are glad we chose Westbrooke Homes and we would choose them again. We know that the Westbrooke crew went above and beyond to make sure our house was completed to our satisfaction. It is also comforting to know that Allen and Westbrooke Homes stand behind their homes for years to come, and we know if we have any issues in the future, Westbrooke will take care of us. I would like to add a few comments regarding the quality of the house from people who know what they are talking about. Our home inspector was a builder for over 40 years. He inspected the building of the home for us from foundation to final walk through. He called Westbrooke a "first class home builder" in the 5 star review he left after his final inspection was completed. My dad is a builder of over 40 years as well. He walked through the home prior to drywall going up and at the final walk through. After looking at every detail during the final walk through, he told Allen he builds a good home. Two of my uncles were over a few months after our home was built. They have both worked in construction for many years and built homes. They walked through the house commenting how they could tell the difference between our home and the tract homes constructed by some of the larger builders. We know that our home was well constructed with quality materials by a company that really takes pride in what they do. read more