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    Westbrook Rail station

    5.0 (2 reviews)

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    Long Island Taxi and Airport Service - Airport Transportation Massapequa NY 11758

    Long Island Taxi and Airport Service

    2.5(19 reviews)
    68.0 mi

    You get what you pay for. STAY AWAY…read more Two of the worst driver experiences ever. For the trip to the airport, Lawrence E. showed up early and was rushing us the whole time. When we got to the car, instead of saying hi or being professional, he rudely told us we were making him late because he had to go to Smithtown after us. Then, he drove us to the WRONG AIRPORT. For the trip back, I got a text from Damian Smith when we landed, telling us he was running late. I appreciated the heads-up. He said it would be about 35 minutes, which would have been only a short wait for us after getting our bags, but it ended up being over an hour and 40 minutes. We kept checking in with phone calls and texts and he always said he was very close and would be there soon. At one point he said he had stopped to get gas. Then he said he was very close and that we should come outside. So we waited another ten minutes in the cold with our newborn baby after a 2 hour flight and he still wasn't there. I called him and demanded to know where he was, explaining that my newborn was cold and hungry and he hung up on me. Not knowing what else to do, I called the company to complain and cancel the ride. Just as he was pulling up, the company hung up on me. Damian now wants to talk to me "man to man". He said the safety of his passengers is his number one priority and that he had to get his wheel fixed, as if I should have both known that was what was really going on, and that I should have been grateful that was the reason he was late, instead of doing the right thing and letting us and the company know so other arrangements could be made. He denied hanging up on me. And felt he had to explain that he was in the right because the wheel needed to be fixed. He also told us he had to drive to Canada the next day. When he got us home, he said "See? You're home safe." As if he was a hero. Worst experience ever.

    I would beware of this service, everyone. I scheduled a ride to the airport and when I realized…read morethat I had given them the wrong number for me (since I'd just switched SIM cards) I called just to let them know, and someone really - out of sorts answered the phone. Like they were trying to be funny or something, but it was just violently loud and obnoxious and scary. Why would I be alone in a car with someone for over an hour if they were associated with a manager that unstable? Why would someone at dispatch answer the phone by screaming loudly in someone's ear? I was so surprised that I instantly hung up without so much as uttering, "wtf....?" Scary. Going to schedule an Uber and a Lyft and hope for the best even though it's a 3 am pickup.

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    Essex Limousine

    Essex Limousine

    3.9(8 reviews)
    5.3 mi

    The Chrysler van we rec'd as vehicle w/driver needed maintenance, def a wobble coming from tire…read morearea but that was not the worst of it. This was just our 2nd ride, both on holidays in 2024. We thought the driver was very friendly but almost distractedly so. I was anxious for a couple reasons but called the family-driven business' owner's son now being groomed to take over (a very pleasant young man)nto give feedback-not to hurt his driver as we believed she tried her best but we didnt feel safe. We asked that he simply have a good talk w/her which as a supv, can be difficult. In our Christmas ride we exp'd: inability to focus on/off, talking over volume of GPS, GPS cell phone go dead due to deadzone in rural Eastern neighborhoods, i had specifically requested at nite to get on main routes which were illuminated instead (not focusing) we were driven through very dark, countrified towns w/slick spots on the road which i foresaw w/common sense a problem since Winter temp had dropped. As we entered a major route, the van began to slide on road, we grabbed onto what we could as she yelled out, "yahoo!" At that point i shot a look at my spouse & remained polite but getting home i said, "never again!" My spouse agreed. We werent going to call back or review here. I felt however if i had a business this would be important to know. Our concern is how extensively are drivers vetted & Chrysler vans maintained before extreme seasons. I mustve said 3x to owner's son..please chk the vans' tires, brakes, etc. The main thing however was sharing this driver's performance. I dont wish to harm the comp rep, simply hammer home what i shared w/him. Also, a 20% tip is auto calculated, we did not request it back or a discount either. However, we most likely wont use this company again. Our exp is hopefully rare. Id ask for info on Kivery license for drivers & business CT insurance ID.

    Have used them for several years for winter vacation trips that use Boston or NY area airports…read more They are great! Good communication, clean limos, nice professional drivers. Getting out of a plane, seriously jet lagged and knowing you don't have fight the weather and traffic is such a relief. Thank you!

    Westbrook Rail station - trainstations - Updated May 2026

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