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    Westbound Rest Area

    4.5 (8 reviews)
    Open Open 24 hours

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    5 months ago

    Helpful 5
    Thanks 1
    Love this 2
    Oh no 0

    5 years ago

    Helpful 13
    Thanks 0
    Love this 9
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Clean, nice environment, plenty of parking. Great bathrooms. This was a welcome relief on our trip.

    Helpful 0
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    6 years ago

    Helpful 18
    Thanks 0
    Love this 14
    Oh no 0
    Photo of McKel M.
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    31

    6 years ago

    Helpful 0
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    6 years ago

    Helpful 0
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    Love this 1
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    5 years ago

    Bathrooms are nice. Plenty of parking, benches, etc. much better than I was expecting

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    Hilton Garden Inn West Monroe - Exterior

    Hilton Garden Inn West Monroe

    (75 reviews)

    $$

    No breakfast. Never have I stayed at any similar hotel in…read morethe United States where breakfast wasn't included. The water is brown. BROWN. I need a shower after my shower. The room seemed clean enough. Wasn't there for more than a few hours. The bed is not very comfortable, but not completely awful. Pillows were decent. Not the worst stay but not great.

    My family and I recently stayed this past weekend and it was the absolute worst. We arrive to check…read morein and had been told the ac u it had broken in our original room, so we had to be moved which was fine but inconvenient. When we get to the new room, which so happened to be a connecting double room this time. Upon entering the room, there was could odor, but thankfully I had Lysol spray. However, to make matters worse, neither bathroom had running hot water even after leaving it to run in both the sinks & tubs for over 15 minutes. When I get to the front desk t make them aware of this, I had to wait almost 10 minutes until someone came back to the front with a lobby filled with customers. Then I was asked "Did you let the water run for a while?" instead of an apology for the inconvenience. So we ended up moving into another room. By this point, I'm exhausted of the experience, but it doesn't stop there. We get to the room and it was extremely hot as if the ac was never turned on. Then the tv wasn't working initially along with the WiFi. The tv had chips/cracks in it and the hot water STILL wasn't working properly in the bathroom. They have coffee makers in the rooms so the next day, I wanted to make some coffee just to discover that there was brown water in the top of the maker as if NO ONE decided to clean it before. I was extremely disgusted at this point and highly disappointed. That same morning, we get a bang at the door stating that housekeeping is there to clean the room due to check out. Mind you this is only our first day after getting in the night prior and we had the room for two days. When we explain to the staff that we still have the room for one more day, we were met with "Are you sure?" as if we had a reason to lie. They had to contact the front desk who also said over the walkie that were to be checked out, but when they were told about the situation, they ended up confirming that we had one more night. So that alone let me know that no one communicates with each other either. How is it that no one knew that we had not only switched rooms, but not know how long we were actually meant to stay?? I was extremely happy to get out of there the next day because I've never had such a horrible experience at a hotel, let alone a Hilton. There was trash in the halls, rooms, parking lot. I wish I had gotten photos at the time, but I know I will NEVER stay at this hotel again and I wouldn't recommend it to anyone, unfortunately.

    Sleep Inn & Suites University

    Sleep Inn & Suites University

    (21 reviews)

    $$

    Alana, Moe, the manager, and the front desk staff are the embodiment of incompetence and rudeness…read more Alana and the manager, a pompous white male whose name I can't recall have horrendous attitudes. When my husband tried to get clarity on a mistake they made, the manager arrogantly barked, 'Let me set you straight,' and was incredibly ignorant when speaking to my husband. We booked three nights but ended up fleeing after two. On the second day, our room keys stopped working. The front desk clerk had the audacity to tell us we no longer had a room because it had supposedly been cleaned for the next guest; despite my infant and I being in the room all day and having it reserved for another night. Apparently a different clerk had made two separate reservations for us instead of one. We added a third night and requested to stay in the same room, 1 King Bed, Suite. Moe assured us that it wouldn't be a problem. The following morning Alana, called to tell us we had to switch rooms because our original room had a tub/shower and the new one assigned to us had just a shower, an utterly ridiculous excuse being there were no visible specifications in the room descriptions. Furthermore we should been informed when we requested to remain in our current room. There was no price difference or any indication that the rooms were different despite being titled the same. We canceled the third night and left, thankfully our power was restored at our home shortly after! Ruston, LA's Sleep Inn should rename itself Sleep OUT. Two-star hotel, two-star service, zero professionalism, and zero common sense. Whoever gave this place two stars was being extremely generous; it deserves One at best. If other hotels hadn't been booked, we never would've stayed, and now we know exactly why their rooms were still available. This staff will run this hotel straight into the ground if they haven't already!

    This is one of the best places we've ever stayed, and we make it a point to stay here every time we…read moretravel through this area. Everything is perfect in the rooms and with the facilities. The staff are extraordinarily helpful and friendly, particularly the employees at breakfast (there have been several). Breakfast options (from December 2020): * Hard boiled eggs * Biscuits and sausage gravy * Waffles * Oatmeal, instant (regular and apple cinnamon) * Grits, instant * Apples * Oranges * Bananas * Frosted Flakes * Raisin Bran * Packaged pastries * Yogurt, light (various flavors) * Apple juice * Orange juice * Coffee The pool is the best part. It is always heated to perfection. The hot tub is also nice. Me, my wife, and our four children always have a great time here.

    Holiday Inn Express & Suites Ruston - Breakfast area

    Holiday Inn Express & Suites Ruston

    (23 reviews)

    $$$

    We stayed there on 01Dec 24 on our way back from Texas Nice place plenty of parking around the…read morebuilding. Nursing home across the street, also on a dead end road so you could park your trailer there if necessary. It is located on the frontage road. Stacey checked us in and was highly professional, greeted me as a member. Also had some suggestions about restaurants in case we needed some. Room was extremely nice and comfortable, love the setup with the closet desk ensemble, sorry I did not get a picture. Breakfast was great all you would expect at a HIE good standards. Decaf coffee is available in the morning. They do accept pets, charge is $50.00 only stayed one night so not sure if it maxes out after so many days. Wish the rate was on the web site. Overall a good stay and would stay here again.

    I never write reviews for hotels in general but omg this needed to happen. The first room we were…read morein. barf. It smelled like wet dog and a division 3 boys football team after practice in the heat of summer. We went in, smelled the room, gagged a bit, and hauled butt out. They had this weird rainbow air purifier in the room (that's the picture attached) so they had to have known it stunk. It was on floor 4 maybe in the 420s??? Thankfully, the worker at the time named Sterling was very accommodating and got us into a new room immediately. Then we were on the 2nd floor i forgot where exactly but the early 200s. It smelled... better.... we went back to the car and basically gassed the place in lysol. highly recommend bringing a can if you intend to stay there. The shower floor was literally so nasty and there was someone else's food still in the fridge. Breakfast was good and luckily they had different kinds of milks for allergy people such as myself. (almond, soy, ect) We also just had a really eery feeling the whole time we were there. It was lwk scary and I did not sleep well. We also got 2 random calls from reception at almost 10:30 pm asking to confirm the last name on the reservation. Like what?! Can this not wait till morning. Also. The cookies in the lobby don't get refreshed till 4pm. I know it's not of utmost important but i wanted a cookie after a long drive . Anyway, yeah!! Bring a can of lysol and your own cookies and you should be good! Oh, and maybe some shower shoes.

    Westbound Rest Area - reststops - Updated May 2026

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