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    4 years ago

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    Sleep Inn & Suites University

    Sleep Inn & Suites University

    (21 reviews)

    $$

    Alana, Moe, the manager, and the front desk staff are the embodiment of incompetence and rudeness…read more Alana and the manager, a pompous white male whose name I can't recall have horrendous attitudes. When my husband tried to get clarity on a mistake they made, the manager arrogantly barked, 'Let me set you straight,' and was incredibly ignorant when speaking to my husband. We booked three nights but ended up fleeing after two. On the second day, our room keys stopped working. The front desk clerk had the audacity to tell us we no longer had a room because it had supposedly been cleaned for the next guest; despite my infant and I being in the room all day and having it reserved for another night. Apparently a different clerk had made two separate reservations for us instead of one. We added a third night and requested to stay in the same room, 1 King Bed, Suite. Moe assured us that it wouldn't be a problem. The following morning Alana, called to tell us we had to switch rooms because our original room had a tub/shower and the new one assigned to us had just a shower, an utterly ridiculous excuse being there were no visible specifications in the room descriptions. Furthermore we should been informed when we requested to remain in our current room. There was no price difference or any indication that the rooms were different despite being titled the same. We canceled the third night and left, thankfully our power was restored at our home shortly after! Ruston, LA's Sleep Inn should rename itself Sleep OUT. Two-star hotel, two-star service, zero professionalism, and zero common sense. Whoever gave this place two stars was being extremely generous; it deserves One at best. If other hotels hadn't been booked, we never would've stayed, and now we know exactly why their rooms were still available. This staff will run this hotel straight into the ground if they haven't already!

    This is one of the best places we've ever stayed, and we make it a point to stay here every time we…read moretravel through this area. Everything is perfect in the rooms and with the facilities. The staff are extraordinarily helpful and friendly, particularly the employees at breakfast (there have been several). Breakfast options (from December 2020): * Hard boiled eggs * Biscuits and sausage gravy * Waffles * Oatmeal, instant (regular and apple cinnamon) * Grits, instant * Apples * Oranges * Bananas * Frosted Flakes * Raisin Bran * Packaged pastries * Yogurt, light (various flavors) * Apple juice * Orange juice * Coffee The pool is the best part. It is always heated to perfection. The hot tub is also nice. Me, my wife, and our four children always have a great time here.

    Hamilton House Inn - So cute!

    Hamilton House Inn

    (25 reviews)

    The room was adorable. The Inn is adorable. The place is perfect and in a great location. The owner…read morewas easy to talk with and I loved the whole time.

    My wife found this little tucked away place for over night stay on way home from FL beach trip…read more West Monroe at least around the area of B&B has the hip vibe and seems to be growing. I believe there are only 5 or so rooms and on street parking is nice. Coming off I20 we passed through a bit of sketch but the building is in nice area. Notice the PD was only a few blocks away. We felt safe for our entire stay. As mentioned area seems to be growing new businesses so we hit the easy button on evening meal. There is new BBQ place on corner 100' from Hamilton House. I'll review it soon as I catch up. We stayed in the Alexis suite. We found it clean along with the other areas of the establishment. You take a partial step back in time as you hoof the stairs and make entry but all the modern conveniences are present. Bathroom and shower real nice and bed comfy. There's a nice back deck off the huge kitchen area. We ear marked that for another stay where the heat might not be so high but one could sit and relax under the shade and can almost anytime. Morning breakfast was served up nicely and the food delish. Some kind of breakfast egg casserole. We enjoyed light conversation with our cook and general proprietor learning how the family worked to update and start the place. We really liked the quiet and laid back time we spent even if overnight only. Much nicer that hitting a chain hotel. I understand they are constructing a brewery just a block away and visible from the back deck if that's your sort of thing. You should slow down off the interstate and give them a try!

    Holiday Inn Express & Suites Ruston - Breakfast area

    Holiday Inn Express & Suites Ruston

    (23 reviews)

    $$$

    We stayed there on 01Dec 24 on our way back from Texas Nice place plenty of parking around the…read morebuilding. Nursing home across the street, also on a dead end road so you could park your trailer there if necessary. It is located on the frontage road. Stacey checked us in and was highly professional, greeted me as a member. Also had some suggestions about restaurants in case we needed some. Room was extremely nice and comfortable, love the setup with the closet desk ensemble, sorry I did not get a picture. Breakfast was great all you would expect at a HIE good standards. Decaf coffee is available in the morning. They do accept pets, charge is $50.00 only stayed one night so not sure if it maxes out after so many days. Wish the rate was on the web site. Overall a good stay and would stay here again.

    I never write reviews for hotels in general but omg this needed to happen. The first room we were…read morein. barf. It smelled like wet dog and a division 3 boys football team after practice in the heat of summer. We went in, smelled the room, gagged a bit, and hauled butt out. They had this weird rainbow air purifier in the room (that's the picture attached) so they had to have known it stunk. It was on floor 4 maybe in the 420s??? Thankfully, the worker at the time named Sterling was very accommodating and got us into a new room immediately. Then we were on the 2nd floor i forgot where exactly but the early 200s. It smelled... better.... we went back to the car and basically gassed the place in lysol. highly recommend bringing a can if you intend to stay there. The shower floor was literally so nasty and there was someone else's food still in the fridge. Breakfast was good and luckily they had different kinds of milks for allergy people such as myself. (almond, soy, ect) We also just had a really eery feeling the whole time we were there. It was lwk scary and I did not sleep well. We also got 2 random calls from reception at almost 10:30 pm asking to confirm the last name on the reservation. Like what?! Can this not wait till morning. Also. The cookies in the lobby don't get refreshed till 4pm. I know it's not of utmost important but i wanted a cookie after a long drive . Anyway, yeah!! Bring a can of lysol and your own cookies and you should be good! Oh, and maybe some shower shoes.

    Fairfield by Marriott Inn & Suites Ruston - Renovations 8/2025

    Fairfield by Marriott Inn & Suites Ruston

    (21 reviews)

    $$

    Well, I have to say, despite the many negative reviews, my experience thus far isn't of that…read morenature. I guess I can attribute it to the current renovations underway. I'm here for 3 weeks and I've come to appreciate my new alarm clock in the form of drills and hammers banging on the walls below me lol. It's all good though. As a Marriott platinum elite member, I've lodged at numerous hotels and I'm all for upgrading, especially when it enhances the guest experience. So, for the good....the room is spacious, including the bath area. The bed is comfy, the AC gets extremely cold and the blackout curtains are fantastic!! The lobby and dining areas are very nice, updated and comfortable for your leisure time. There is a gym and pool on the first floor across from the elevator. Breakfast is your usual. Scrambled eggs, sausage, biscuits and gravy, oatmeal with all of the fixins' and condiments. Yogurt, juice, fruit, breads and coffee. For the not so great, there aren't enough electrical sockets in my room and the fridge is rather small. I wish there were rooms with bigger fridges for longer stay guests. Other than that, I'm very well pleased and would certainly recommend this establishment for lodging.

    This hotel was a disappointment for a Marriott Property. Unloaded in room after 700 mile drive and…read morefound the toilet like this. Went to tell front desk and she called sometime to clean and no one ever came nor did they call to check from front desk if it was resolved. Smelled mold the next morning when I woke up and found it in window. And sink drained slowly. Check room first if your decide to stay here. Front desk was not helpful. Only shining star was the lady that serves breakfast. Stay with caution.

    Dove House - hotels - Updated May 2026

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