Chester is an awesome guy. His inspection for our house was immaculate, and helped us to surface so many issues that we wouldn't have found otherwise. What I'm most grateful for is that Chester gave us peace of mind. Not only was his writeup extremely detailed + came with recommendations for safety improvements -- but he spent an extra hour with us on the phone to go over detailed sections of the inspection, explaining to us things that we were too embarrassed to ask anybody else :) Our home transaction went so much more smoothly thanks to Chester + West Valley Structural! Thank you!! read more

Ghosted me when trying to contact them about details in the report multiple times. They were thorough, but don't follow through with what they quote. read more

I met Chester three years ago when my buyer clients had important questions about a property inspection in South San Francisco. Chester took time to discuss the comments from his report in detail and put my clients at ease with moving forward with a purchase. Since then West Valley Structural has been my go-to inspection company for all listings and buyer clients with contingencies. Chester is such a thorough, honest, and transparent professional. Scheduling and billing are handled by the amazing office manager Jamie. Excellent team and it is an honor to recommend them to colleagues, family, and friends. read more

Chester!! As a Realtor we have our preferred and trusted partners we work with and refer our clients to and West Valley is my go-to partner! I've been working with Chester for the last several years and he's always been prompt and able to fit us in his busy schedule to meet our client's timeline. Love how they do both pest and property inspections so it's a one-stop shop for us. He's always thorough, and takes the time to explain their findings if we have any questions. They'll continue to be our go-to partner and am looking forward to seeing continued success for him and the team! Thank you Chester! read more

This company goes above and beyond. The thoroughness of their work in impressive. Chester spent 3 hours doing an inspection for me on a property. He then patiently sat with me and walked me through every finding. The next day he generated a report that was comprehensive and again reached out to ask if I had any additional questions. Truly professional. I've now worked with him 3 times and will continue doing so. Dali read more

West Valley Structural is extremely thorough, trustworthy, and transparent in its home inspections. Chester came highly recommended by our real estate agent and we cannot recommend more highly ourselves after working with him. After a detailed inspection with appropriate photos, documentation, attention to building codes, and measurements, we received a huge report with a very reliable and comprehensive evaluation, as well as sound recommendations for repairs and maintenance required. We received the report in a timely manner at a very fair price. Thank you, West Valley Structural Team and Chester! read more

I had a tight timeline and am so grateful to West Vally Structural. Chester and Jamie were always responsive and professional. Chester did a pre-purchase condo inspection and afterwards walked me through every detail .. he broke things down for me when I was not familiar with the item in a way I could understand, and shared his recommendations for care/prevention moving forward. Also, options for fixing anything, some could be DIY if I wanted. Highly recommend. read more

After recently completing a home search in SF (Sunset/Richmond), I would highly recommend Chester and West Valley Structural for inspection services, for their expertise, thoroughness, and great communication. For the first home I bid on, a "blank slate" in a probate sale, my agent highly recommended Chester. I attended the inspection with my dad, an engineer who is not afraid to ask questions. Due to the nature of the sale, another inspector was also there with other buyers. I was impressed at Chester's thoroughness, hearing the extent of his evaluations and recommendations relative to the other inspector's (which I caught some of). I was also impressed that Chester not only handled questions from my dad, but really engaged with him on issues he had noted. Most importantly, Chester's explanations of the inspection left me feeling that I had a good handle on the time and expense needed for work on the home, and with a sense of priorities for the work. I did not end up winning the bid, which I was fine with, given the knowledge I had gained of the home. Later in my search (towards the end of 2022, when the market was slowing), I had an offer accepted with an inspection contingency. I naturally sought for Chester to conduct the inspection, and again was very satisfied with the completeness of the report and that it left me equipped to address the work that the home needed. After closing on the home, when I had some work done on the ceilings to address potential damage from past roof leaks, Chester was even nice enough to come by and assess the extent of the past leaks once the ceiling was opened. read more

We have been using West Valley since 2015. They are our go to inspector for both buyers and sellers. They are thorough and extremely knowledgable, with Chester having a contractor's license to make repairs as well. We trust them even for our own home purchases. The team is very on top of things and communication is superb. We never have to worry about having to find separate companies for home and pest inspections. We can do both with West Valley. When they said they will get it done by a specific time, it's on time. We are so glad we have them by our side to inspect all the homes we need for disclosures to our client. West Valley gives us peace of mind all the time. read more

We had an issue with termites in the home and wanted someone to come do a deeper look at where they might be coming from. Chester came by the next day (!) and did a thorough inspection of the site. He was friendly, professional, and gave a high level plan for what we should do next that fit with our budget and fit with some of our existing plans for other work. We'll definitely check back with Chester for any other inspection needs we have! read more

I'm a Realtor and my team and I have been using West Valley Structural for years now. Chester and Chester Sr are knowledgeable, responsive and experts in their field. A client of ours recently put in an offer on a property where the seller had provided a home and pest inspection report (overall the reports appeared pretty thorough). The seller countered our price higher so we advised our client to add an inspection contingency just to be double sure of the property's condition. Our buyer asked if we had a good recommendation for an inspector and we knew who to call - Chester! Chester and Chester Sr made room in their schedules to come out quickly and left no stone unturned. They ended up finding things that the prior inspectors had missed allowing us to renegotiate with the seller, but more importantly, they gave our buyer a clear picture of the property, things to keep an eye on, and what to upgrade/improve in the future. Thanks West Valley Team! read more

When I requested to check for a termite infestation, Chester was nice enough to just stop by to either recommend or not recommend going forward with a full inspection. He was very nice, approachable, and knowledgeable about what kind of things to look for and what can be done to prevent termite infestations. He took the time to explain the details which I appreciate and even provided some helpful tips. I would highly recommend West Valley to anyone who is looking for an initial assessment as the service goes above and beyond expectations. read more

I wish I could give 10 stars. Chester took an incredible amount of time with me on a call, painstakingly walking me through his already extraordinarily detailed inspection report for a property I was interested in placing an offer on. He was patient with my newbie questions, didn't rush through anything, and was honest about the priorities and costs of the recommendations and repairs he had marked. He is a gem. He will certainly be the first person I call for any contracting work that comes up. read more

I work for a local realtor and we've been using Chester and his team for our home, roof and pest inspections for the properties we prepare for sale and his team is the best! Jamie is always very responsive and quick for our scheduling requests and Chester and his dad are very thorough at every single inspection time and time again! I know I can always count on them to deliver the reports in a timely manner and with full transparency, which is extremely important in our business! If you're ever needing an inspection for a property you're selling or purchasing, look no further, West Valley Structural will have you taken care of from A-Z! read more

We needed a home and termite inspection for a house we were looking to buy. It was our first time and we needed some extra help and explanations. It's a family business that has been around since 1989 so obviously they are knowledgeable, but we were pleasantly surprised by the concierge-like service they provided. Jamie was replying to emails quickly and during off hours, which sold us on choosing West Valley Structural for our inspections. Other inspectors that I reached out to were very cold and corporate feeling--some didn't even reply! On the day of the inspection, Chester and Chester Senior arrived early--great sign. They completed their inspection and took the time to give a thorough walk-through with us. Their explanations were easy to comprehend and they were patient with my numerous questions. It was surprisingly a very fun experience! I didn't think they could get any better, but they did. The inspection reports were extremely detailed and well thought out. It not only stated the problems, but reviewed the hazardous implications and signs to look out for. It also included additional information about material quality, life expectancy, and general costs--so informative. They even offer to review the report and answer any questions over the phone. The entire process was seamless from start to finish. Highly recommend West Valley Structural. read more

Chester and his crew are awesome. Fantastic customer service, and great value. I recommend these guys for all of tour inspection needs!

I'm a first time homebuyer and Chester was really great, explaining everything to me and giving me perspective on various issues he found. The inspection report was well organized, too; and it helped me get the electrical panel upgraded by the seller. The price for the inspection was fair, and I'd recommend the business. read more

My husband and I have been searching for homes to purchase and we came across a place that we really liked but had questions about it. That's when our realtor told us about West Valley Structural and connected us to Chester. Chester was extremely nice to provide us all the information regarding our queries. We are thankful to him. read more

West Valley Structural is my #1 go-to whenever my clients are in need of home or pest inspections. Chester Sr. and Chester Jr. are seasoned experts! Their reports are very thorough while still being easy to comprehend for people unfamiliar with the intricacies of these types of inspections. I can always trust that they will be patient with my clients and will give an honest, thorough evaluation of a home. They're also great resources for repairing pest-related damage. Aside from being professional and dependable, they're easy to work with and I always look forward to the opportunity to work with them! read more

I just bought a house for which the seller provided a property inspection report prepared by West Valley Structural. I had some questions about a few items on the report and Chester kindly offered to talk through them with me over the phone free of charge. He patiently answered all my questions and gave suggestions on what issues should be addressed and when. Thank you, Chester! read more

I seldom write reviews, but I just want to give a shout out to both Chester's for helping me close on my first house. They are the real deal! I spoke with Chester over the phone and he scheduled me in with little notice. They showed up to the inspection early and were very professional, thorough, patient and honest. After their inspection of the house, I was walked explained their findings and answered all my questions. I had my report rushed and had it in had quicker than expected. I renegotiated with the seller with my home inspections report and was able to save some $$$ all thanks to them! Just got the keys a few days ago!!! read more

Prompt response is crucial when you're seeking opinions regarding a home's condition. West Valley Structural Co. came through for me (Specifically Chester himself), in calling me back, reviewing my current inspection, and providing additional (AND GOOD) advice. I am so thankful for having that immediate response. That speaks for the company's commitment to keeping the customer happy. Thank you, Chester! I highly recommend anyone who needs a reliable service to seek this company's services. Kim read more

As a local real estate agent and home investor myself - it is key to have a very detailed and responsive home inspector to help review homes I'm looking to purchase and also for my buyers and sellers. I have worked with Chester at West Valley Structural for Home, termite and structural inspections and repairs. With his general contractor experience as well - he is very knowledgeable and knows about the building of homes and a general idea of cost to repair items and has people to help fix items - which not many inspectors will be able to do. He is also very responsive and will take time to help explain concerns in detail. Definitely work with Chester and his family on any of your home inspection needs! West Valley is also a family owned business so they truly will care and take great care of you. read more

Chester is amazing. Full stop. In our crazy world of San Francisco Real Estate, you need to be flexible. Chester is extremely flexible. You need to be detail-oriented. Chester's inspections are detail-oriented. You need to be able to communicate and discuss your findings with clients. Chester does an amazing job of explaining his findings with clients. You need to be trustworthy. Chester has my trust and if you are looking for a home and/or pest inspection, look no further! Keep up the great work! read more

Chester and his team recently completed termite damage repair work on our new home. Not only did they do excellent work, but Chester and team were very friendly, respectfully worked around our family/young children, and were flexible in working with our schedules. Chester took the time to completely and clearly explain to me all the work that was being done, which I truly appreciated. I highly recommend West Valley to anyone needing a termite inspection and/or repair. read more

My wife and I recently bought our first house. It is a fixer upper and has some water damage and some dry rot. We wanted some to meet with a pest inspector to help us assess the damage and get an idea of what it will take to fix. West valley did the pest inspection that was in the disclosure packet for the house so since they already knew the property, we started by reaching out to them. West Valley is a father and son team and they are both named Chester and they're great guys. They came by this morning and talked us through options for the repairs and assessed the damage in a lot of detail. We are extremely happy and impressed with he service they provided to us so far and also just how they seem to be very genuine and good people. Hire the Chesters, you will be happy you did. read more

Their experience and the way they walk my costumers, buyer & sellers thru the inspection while inspecting the property makes a huge difference, their prices are very competitive and they are always on time, I have been working with them for the past 10 years, they are part of my success. H.Mena, Realtor read more

I am a Real Estate agent with Coldwell Banker and I first met the owners of West Valley Structural at a house that was being inspected by the buyer. I was the listing agent at the time. After speaking with both Chesters (they are a father and son company) I thought I would give them a try for my next transaction. I found them to be less expensive than other inspectors and frankly more thorough and responsive. After many successful inspections I have recommended them to many colleagues and clients, of course. They are my preferred home inspector for all my clients. I am excited to write this review for them because they exceeded all my expectations and have made the inspection process less daunting for my clients. Thanks Chester and Chester for being true professionals! read more

I'm a realtor and Chester (Jr!) and his dad are our go-to's for all property inspections. They're responsive, informative, and trustworthy -- and are especially helpful to our first-time homebuyers. Highly recommend! read more

As a Realtor, it is critical that I have solid home and pest inspectors that I can call for inspections on both my listings and also when my buyers have the opportunity to do inspections on their own (a rarity in this market!). Chester Jr. and his dad Chester Sr. really know their stuff! Their inspection reports are very detailed and thorough, and I trust that nothing is going to be overlooked. When inspecting a home with buyers, Chester Jr. is a godsend. He is incredibly patient, informative but not alarmist, and he is able to clearly convey to the homebuyer what is done well vs. what defects he has identified, how common the defects are, how urgently (or not) the defects should be repaired, and what could happen if they aren't repaired. I just love working with Chester! read more

I'm a Realtor who uses West Valley Structural on my listings. The first report I saw of theirs was on a listing my clients were interested in. The report was more thorough than many others I've seen. They chalk mark issues at the point of origin and then photograph the issue. They use more detailed pictures than any other inspectors I've worked with in a decade of real estate. Their explanation and recommendations for remediation are also top notch. I've never needed additional follow up with any of their jobs. They're professional, punctual, and personable. I highly recommend them! read more

I had a great recent experience working with Chester to conduct my home inspection. Buying a home can be a daunting experience. Chester was able to provide me with the piece of mind I was looking for prior to making the purchase. He was informative, knowledgeable, thorough, and respectful. He had good suggestions and helped me really better prioritize where I should focus in terms of next steps. On top of all that he was a nice guy who knows the Bay Area well. I'd be happy to recommend his services. read more

Chester is great - very diligent and does a great job explaining all elements of the inspection and reports. His reports are very thorough. His ability to do pest, general, and roof inspections and then provide GC perspective is super helpful. We really enjoy working with him as do our clients! read more

I can't say enough good things about Chester with West Valley Structural. I am a Realtor with Coldwell Banker, representing buyers for a house. The seller for the home they are interested in did not provide a home inspection. Last minute, I frantically called around today and Chester just so happened to have an appointment available. He met me within 45 minutes. He took over an hour to inspect the house, then an extra hour to go over all of his findings with me and my buyer's via a phone conference. His price was very reasonable and service is impeccable. I highly recommend WVS! Thank you, Chester! read more

Not sure these guys are really on top of things. Many items in a report I paid for are silly and trivial. They seem to be looking for things to note instead of things that are really a hazard. I would not recommend. They left lights on, walked all through the house with out shoe protection. Basically left a mess everywhere they went. I was promised the report Monday and had no communication that there was a delay and they didn't even bother to send it to me, just my agent. Poor integrity. read more

Chester and his team are awesome. They were able to accommodate a last-minute inspection because of a cancellation in their schedule, and everything went perfectly. They arrived on time, did a thorough job, produced reports quickly, and then even facilitated the follow-up work (with lots of scheduling complications and changes on our end). They kept a positive attitude through the changes and made it all happen for us. Thanks Chester and team! We plan to continue working with Chester and West Valley Structural for future work, and would recommend them highly to anyone looking for their services. read more

Chester Jr and Chester Sr are the best in the industry! I have worked with many termite and Home Inspection companies and their willingness to serve and knowledge that they have is second to none in the San Francisco Bay Area. If you want to have a solid idea of the condition of the home that you are buying or selling, these are the guys to work with. Also very responsive either by phone or text message. read more

Chester is amazing! My husband and I have recently bought our first home and we hired Chester to do an inspection of the house. He was meticulous, detailed, and thorough with examining the house. He even went as far as diving underneath the house for further inspection. We would say he's truly Dr. House! Would highly recommend to everyone I know in the Bay Area! read more

I have used Chester and his team on many occasions and they are always very thorough and detailed oriented. They are also always prompt for appointments and producing reports. read more

I needed someone to inspect my roof and it was Friday afternoon. Knowing contractors shut down early on Fridays, I really didn't have much hope of hearing back from anybody until the following Monday. Well, I was wrong. Chester with West Valley Structural responded that evening and said he could do the inspection for me within a day or two. He brought his drone (it's a high roof) and took some photos and had the report to me by Monday morning. An overall EXCEPTIONAL experience! Would definitely recommend him to anyone needing a roof inspection, or just a contractor in general that responds in a timely manner. Thank you Chester! My experience with you was awesome! read more