There's the new way in business practices, (some good, some bad) and then there's the "old school"…read moreway. The way I grew up. I give my Doctor a BIG 5 stars. Dr. John Cox is an old school doctor. I had an on and off ear ache, plus some congestion. I called his office and spoke to Maggie. She discussed with Dr. Cox my problem, looked at his schedule (it was tight) but Dr. Cox got me in at 5 PM tonight. If this isn't dedication you tell me what is!!! The Clinton Medical Associates, "Dr. Cox" and his entire team are "all_stars".

Dr. Gupta has been my primary care physician since I got here in an Emergency situation 5 years…read moreago. He treated me at the ER and I like him so much that I continue with him. He is concern very concern with my well being and takes quick action to prevent and resolve a health situation. His bed side manners are impecable. Recently, I came all the way after traveling to Europe because I knew I was in trouble with my breathing. Sure enough, he saw me and admitted me to an observation unit for a couple of days. Averted pneumonia and restored my breathing back to normal. I am back at his office with a bronquitis concern. Usually, can get an appointment within hours. I have recommended a couple of friends over to him and they like him too. His staff is very nice as well. Last two visits I went in pain, the first one I went to E.R. After a number of test and an iffy diagnosis, I came to Dr Gupta, he gave me a diagnosis and we resolved the pain. Today, the same with another pain, and I know it will be resolved totally. I decided to downgrade to 4 stars because there is always room for improving.

worse doc I've ever encountered doesn't take the time to…read morelisten to his patients . knows nothing about my medical condition and if I would've listened to him I would be dead

A dedicated physician who truly listens to his patients. He has been much more than just a primary…read morecare. He is family. I have trusted him and his practice for years and am very satisfied. From the office staff to the nursing staff, all are dedicated to my good health. I have never felt like just another patient, but a friend.

What a wonderful, warm, caring person. She has been my doctor for 15 years now, and over time I…read morehave referred her to all my friends, whom now use her as THEIR doctor. She is truly unique.

Ever since Dr. Gupta retired from this office, everything has fallen completely apart. The…read moresecretary, Nicole is extremely rude and doesn't realize she's in the healthcare industry. A completely miserable human being who feels entitled enough to speak about medications and treatment options with people, even though she has no medical education. Getting an appointment in that office is impossible and Nicole has no compassion what so ever to try and help at all. It's as if she enjoys telling people in need, "No". If you need refills, they hold them hostage and never call you back, no matter how many messages or the pharmacy leave. The PA, Matthew, who was hired by Dr. Gupta, even left the practice after he left. Dr. Gupta retired in November 20203 and they still haven't replaced him with someone else, leaving all his patient wondering what to do. Every time you call the office for an appointment, they are booked and can't get you in for days!! I've been going to that office for over 20 years and will now be moving to a new doctor, in a different office. Completely disgusted with the level of care in that office. Definitely not the office Dr. Gupta built anymore.

Dr Rice has been my primary care physician for as long as I can remember. She is very…read moreprofessional, but also personable. A lot of people dread going to the doctor, but not me! They have a relatively new system online where you can make appointments, check test results or ask the doctor a question etc. It is also an app (what isn't now a days!) It is very convenient. I believe it is called MyCare. I highly recommend Dr. Rice and the staff. They are excellent!

From the owner: Northridge Medical Group offers comprehensive health care services for adult patients over the age…read moreof 18. Our physicians are board certified in Internal Medicine and are members of the Rochester General Medical Group. Services we provide include: - Routine physical exams and health screenings - Sick (acute care) visits - Medication prescriptions and refills - Immunization and flu shots - Pre-operative clearance - Diabetes education We work closely with the Rochester region's top specialists at Rochester General Hospital to provide our patients with high quality medical care should you need care beyond your office visit with us. Our physicians make inpatient hospital visits. If you're a patient and are hospitalized for a surgery or procedure, you will be seen by one of the physicians in our practice, not by the hospitalist service.