My quartz was recently installed by this company on behalf of Discount House. I found this company…read morewas not responsive to DH unless they inquired on their own. An appointment window was made for 2 weeks after the template. DH had to follow up to determine when they would be ready. The appointment was made for 8-10 am. When no one showed by 10:30 AM I called DH. They then had to call Wilmington Granite to find out what was going on. They told them that the appointment was missed and they would try to show up the same day between two and 4 o'clock. I ran some errands outside the house and came home at 1:20. Wilmington Granite showed up at 1:30 and weren't even aware that they had an appointment that morning or in the afternoon between two and four. Customer service is everything this day and age, especially when we're all paying a lot more money for the same services. 2 gentlemen showed up, but one performed most of the work and had to keep calling his partner on the cell phone to come help. While cleaning up, they used a Clorox product on my wood cabinets, floor and quartz before I recognized what they were using. I would expect granite and quartz specialists to know these basic elements of the job. The quartz does look nice installed and this is what the 3 stars is for.

My husband and I were in the market for new kitchen and bathroom countertops when we were referred…read moreto Wilmington Granite. Joyce Diggett was the sales manager we dealt with and we found her to be truly personable as well as professional. She was very knowledgeable about the products they had to offer and was very helpful and detailed in meeting our needs. She offered suggestions, but never tried to 'oversell'. The employees who came to dismantle and install were extremely courteous and very respectful in the way they treated us as well as our home. The turnaround time was very efficient. Overall, our experience was very pleasant and we will definitely refer their services to others.

I highly recommend this glass business to anyone looking for quality work, professionalism, and…read moregreat customer service! They take pride in what they do and truly care about making sure every customer is satisfied. From start to finish, you can expect reliable service, attention to detail, and quality workmanship. It makes me proud to see the dedication and hard work that goes into this business. If you're looking for someone you can trust for your glass needs, definitely give them a call! You won't be disappointed!

Louis and his crew did an amazing job installing my glass partition shower wall! Thank you!!read more

For those who dont want to read...the end product agreed upon is fantastic and very well built...I…read morewould even go as far as to say overbuilt...which is good. I truly dont think you will find a better product in the Wilmington area....they truly build great decks....for those that want to read....I will take you thru our process..... If you want a quick turnaround on your deck, dont count on it, it will take several months. They are busy. Process- Salesman arrives in March...he is fantastic and helps us solve a couple of issues we had concerns with...two other companies did not. He explained procedure....10% down, if you cancel you lose half of your deposit...40% when they start and balance of 50% when project completed. You will have to submit plans to HOA for approval, they will take care of all the other permits...very convenient. We had our down payment in by the end of March and were put in Que...we were told the completion date would be mid June to late June.....their price was higher than the other two quotes....significantly, however; the product and design offered is far superior...pay the money, you wont be sorry. No communication from the end of March forward until I contacted them during the first week of June to ask about start dates....I was told they were waiting on permits...so I checked on line...its public information...our permits were not put in until May 31st....this delayed the build...the project started around July 17th and was completed on August 2nd. I feel the permits could of gone in much sooner to keep on schedule. There were a couple of hiccups during the build that we caught before they became a major issue...I would highly recommend you be home for the build to insure it is how you envisioned the project. These minor issues were solved easily and without concern, but if they were not caught before/during construction could of been an issue. One of the issues was a change we made after agreeing to a certain build height of the pergola, but while watching it being built realized it was to low...they raised it, no problem. The other was a cosmetic design that was sold to us but was not conveyed to the contractor....this was also caught early and rectified. The last was the underpinning...we thought it was included with the build because the deck was two levels and found out at the end it was not. They gave us a very fair price to add it on and completed it without hassle. They also gave us a price to have the pergola painted once it has time to weather. All of the Owners/team members I had contact with were easy to deal with....Glenn, Mark, Dino and Josue were fantastic. The deck is awesome, constructed extremely well and in the end thats what matters....I would chose them again without question.

5 Star rating for Deck & Patio TuneUp on the construction of our Pergola. It's so beautiful, we…read morecouldn't ask for a better value, customer service and construction team that designed and installed our Pergola. Our neighbors all want one now over their patios. Thank you to Jeff the owner and again the entire team. We love it and will get it painted to match our trim once the wood is all cured.

I recently hired Presley General Repair to completely renovate my old acrylic shower enclosure, and…read moremy wife and I could not be happier with the results. David and his team replaced the entire unit with beautiful tile on both the walls and the floor, installed a brand-new glass door, and built in a custom double niche that looks amazing and adds so much functionality. Additionally, every tile line is straight and the grouting is flawless. The slope on the shower floor drains beautifully. The craftsmanship is top-tier, but what really set this experience apart was the outstanding customer service. The owner, David, is a true professional, along with Joe and Billy who were professional, punctual, clean and highly communicative. They kept me updated on the progress and making sure everything was running smoothly. It is rare to find a contractor this reliable and dedicated to their word. If you want high-quality renovation work and a stress-free experience, I highly recommend and endorse Presley General Repair.

Everything about our interaction with David and team was exceptional. David called back quickly and…read morecame to our home the same day and gave us an estimate. His team arrived the next day and rebuilt our pergola by using a photo of what the pergola looked like before being removed previously. Everything was rebuilt meticulously. Professional work and customer service was the best we have encountered. Thank you David and team for a job well done. The value was worth it to me so that we would not get fined by our HOA.

Our house had 8 windows that had broken seals. I went through a long process to get new windows…read moreordered and delivered. They were under warranty, but we had to find an installer and pay for the installation. After reading up on some recommendations, I went with Leland Glass and Mirror. Billy Loud installed our windows. He was great. Very friendly and professional. It took him only 1.5 hours to do the removal of the old windows and install the new ones. There was another transom window that needed replacing, but there was no sticker with the number to get it ordered. I asked Billy if he could get the window ordered and do the install. I also asked about having a glass door installed in the main shower. Absolutely! Ten days later he replaced the transom window and installed the shower door. Quality work all the way. I highly recommend this company. Lastly, Billy provides a 10% discount for military and first responders.

So impressed with the professionalism of Billy. He did an outstanding job and my new windows look…read moregreat. I highly recommend Leland Glass And Mirror to do any work you might need on windows. Couldn't be more pleased.

I have now worked with ECG and specifically Bri twice! I give her 10 stars for knowledge, customer…read moreservice and patience! She is simply awesome!

they don't seem to follow thru once you decide to move forward haven't been contacted about…read moretemplating and how to pay with check online guess I'll move on to another

Their prices were MUCH lower than two other places I found in town. Will was easy to work with and…read moreI'm very happy with the blinds and shades that were installed. I would recommend them to anyone.

We had some motorized blinds installed by Phoenix on the interior doors of our house. The installer…read morewas a gentleman named Nathan. There was a very minor glitch involving the levels of the blinds. He came back and redid the works. Everything came out and perfectly. Phoenix has a new fan and I recommend them without reservation

I hired Mark recently for a kitchen remodel which involved demolition of the original 30+ year old…read morekitchen. The original layout included a kitchen peninsula with laminate countertops and doors and drawers which were nonfunctional. He replaced all the cabinets, countertops and added a kitchen island. The wood floor also had water damage where the dishwasher had been. Mark sent me immediately an estimate that was way within my budget. The work was stated almost immediately. Everyone that worked for him was polite, punctual and professional. Constant communication was maintained throughout the project. The cost of the Reno stayed within budget. My new kitchen looks absolutely beautiful. I am so glad I hired Cape fear Remodeling for a pleasant and professional experience!

Mark and his Dad (Ron) did an outstanding job with removal of the old and construction of a…read morebeautiful new shower with very nice accessories. Their work ethic was outstanding. They clearly took pride in their work. They stayed on the job every day until finished. Mark's attention to detail is outstanding. I will use Mark (Cape Fear Remodeling) for future projects and I am recommending his services to friends and neighbors.