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    Deck and Patio TuneUp

    3.7 (6 reviews)
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    Services - Deck and Patio TuneUp

    Deck construction

    Deck repair

    Deck replacement

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    T & D Custom Fences & Decks - T&D Fence Installation

    T & D Custom Fences & Decks

    (6 reviews)

    In May when we were at our second home in NC we contacted several fence companies to come out and…read moregive us quotes. The first part of our search consisted of sightseeing throughout housing developments to rate the quality of fences installed. We compiled a list of two or three companies that appeared to do an o.k. job of installing fences. Then we went to our trusty computer and did searches on local fence and deck companies. T and D Custom Fences and Decks had not installed any in the community in which we own a home but due to the rave reviews on Google we contacted them in addition to the other two fence companies that are commonly viewed in this area. Boy, we were happy that we did. This company is very professional. The owner came with a binder of pictures and information on fences and decks they had installed. He based his quote on actual measurements rather than appearing to pick a number out of the air like another quote had done. The quote was sent to us via email. On the deck he was willing to get a permit from the City even though he explained they could do it either way and always far exceed normal building standards. For the deck he recommended kiln dried wood which we were delighted to have. The only drawback is they had a waiting listed so it would be four or more weeks before they could get to us. That wasn't a concern for us so it worked out great. After the initial contact all further communication was via email and phone. They accommodated our request to have a family member present in the house when the actual work was performed. Each day the employee made contact with our daughter and gave a progress report at the end of the day. The deck was built so sturdy and precise that we joke it will probably outstand the house in any storm. The fence was also built to our exact request. Thanks Tim for running such a wonderful company!

    We are extremely upset about the way T&D Custom Fences and Decks has treated us. We had them…read moreconstruct a large deck with special features and lighting supposedly using TREX boards and materials. In less than a year, the side boards and steps warped and separated from the base. We tried for over two years to get Tim to come and fix the problem. He promised on numerous occasions he promised to fix it and simply never came. We contacted TREX and they reviewed the matter and refused to honor the warranty, because T&D did not use TREX approved fastners even through they assured us that the deck was all TREX materials. Finally, after three years of trying to get Tim to fix the problem, we had to spend over $3,000 dollars to fix the problem. Tim has refused to compensate us for the expenses we incurred. We strongly recommend that no one use T&D Custom Fences and Decks for any work.

    Deck and Patio TuneUp - decksrailing - Updated May 2026

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