1. West Shore Auto Service

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wormleysburg, PA

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West Shore Auto Service

4.8 (4 reviews)
Open • 8:00 am - 5:00 pm

Services - West Shore Auto Service

Auto engine repair

Auto general diagnosis

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Costa Oil - 10 Minute Oil Change - Harrisburg - Receipt

Costa Oil - 10 Minute Oil Change - Harrisburg

(22 reviews)

I want to take a few minutes to let everyone know how great this place is! I'm a loyal person and…read morehave had the same mechanic for a very, very, long time. I recently bought a different car and decided to use synthetic oil in it to make sure I get the most out of my beauty. My car was at 4500k miles since last oil change, I was going on a far road trip and I wanted to get my oil changed. My regular mechanic was too busy and blew me off without giving me an appt. I saw an suggestion from FB about Quick Change and decided to stop in. Walter told me that there wasn't a need to get an oil change until about 7K miles or the oil indicator was down to 10%, whichever came first. Then proceeded to pull my car in and looked at the oil. He said "see it is still clear but you could use a little more." He proceeded to top off my oil, my washer fluid, the air in my tires and checked my transmission fluid for FREE. Told me to be on my way and have a fun trip knowing my car was good to go. My regular mechanic charges $60 plus tax for synthetic, Walter said they charge $45.99 plus tax, everyday and that I was paying too much! I sure was, in many different ways. THEN! As I was leaving, a lady stopped in to check her AC that wasn't working. Walter told her that 90% of AC issues were because freon was low. Their service was $29.00 and that if the compressor didn't kick on while he was filling he would stop and it would cost her nothing. She was amazed because someone else told her she needed hundreds of dollars worth of work done to get AC. After vacation, we took my partner's car in and $29.00 and 5 minutes later we were off with AC. Stand-up integrity and customer service. Two of my favorite things. Walter just won me over. He could've taken my money but he didn't, he took a minute to educate me. I only wish they could provide total service for all of our cars. Top notch, they've earned my hard earned $! Kudos fellas!

I brought my 2012 BMW X5 to the Harrisburg/Penbrook location on January 16, 2026 for a routine oil…read morechange. Months later, while still within the service interval, my vehicle began displaying low-oil warnings. On July 27, I took the BMW to another Costa Oil location in Dillsburg. During that service, Costa employees told me the underside of my vehicle was covered in oil, the crush washer was missing from the drain plug, and there were metal shavings in my oil filter. I immediately told them that this Harrisburg location had performed my previous oil change. No other shop had changed my oil or removed the drain plug between those two Costa services. Despite what was found, I was instructed to continue driving and return after approximately 1,000 miles so they could check for metal again. Before I could do that, my engine developed severe knocking and became undrivable. I filed a claim with Costa and provided bank records, photos, videos, repair shop information, and a detailed timeline. Costa denied my claim because I added oil when the first low-oil warning appeared, citing a disclaimer they say was printed on my January receipt. I do not recall ever receiving that receipt, I was not verbally told about this policy, and I never signed anything acknowledging it. After my claim was denied, I personally returned to this Harrisburg location and spoke with the store manager, Robert. According to what Robert told me, the technician who serviced my vehicle in January had caused multiple issues that day and quit that same day. Robert also told me that after the problems were discovered during my July visit, I should not have been allowed to leave and continue driving the vehicle. I gave Costa an opportunity to reconsider after providing them with this additional information, but they have maintained their denial. I am extremely disappointed. I trusted Costa Oil to properly service my vehicle and, when a problem was later discovered by their own employees, I trusted the instructions they gave me. I am now without my vehicle and dealing with significant engine damage. I have filed complaints with the appropriate consumer resources and am continuing to pursue the matter. I hope Costa ultimately chooses to stand behind its work and resolve this fairly. Based on my experience and how my claim has been handled, I cannot recommend Costa Oil.

West Shore Auto Service - autorepair - Updated October 2026

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