My wife and I purchased a home from Paul Shankel, owner of WES Pro, we love the home, great quality and we'll built...However, 4 panels of the garage hadn't been installed properly and we're pointed out prior to finalizing the deal, and they were to be replaced per the sales agreement. Well, that was over 3 months ago and still nothing. I have his cell number and he never picks up, have left many messages with no return calls. I've been to his office, met face to face 3 times and he promises to get this done, still nothing. At this point I'm not sure what to do so we'll go to our agent and our mortgage company and then legal if we have to. Hate to see it get this far, but we have put effort into this and have totally been disrespected.
There have been a couple other minor issues that he has responded to, but even those haven't been fixed properly, just temp fix waiting for shit to really break or something.
I hope they read this over at Wes Pro and understand the importance the Internet has on their business, I'll go onto Google and write other reviews if this issue isn't taken care of in a timely manner.
I'd go 1 star but we really like the home.
Lorne read more