TJ is great at communicating, on-time and got us home safely. We fell into easy conversation the…read moreentire ride home. He was just like a friend picking us up at the airport! Highly recommend!

I'm giving a 1 star because I at least got a response 2 hours later. 2HOURS!!!!! Then my quote of…read more$214 to get from Milaca to Minneapolis. That is disturbing!!! Once It's light out I'll be walking the hell out of this town until I find a main road or highway. Ugh. Never again! And I support local and family owned businesses. This through.......i can't justify $214.00 and that's not including the expected tip. Heck No!

Poor communication, inexperienced drivers, but somewhat pleasant office staff. Management needs a…read morerevamp starting from the top and not enough properly trained employees. It's like a ship with NO CAPTAIN! I would not recommend this company if you're traveling to and from the airport. You'd be better off with Uber, Lyft or Groome! Kudos to Bonnie and Bill for keeping the ship upright!

Executive Express vans make runs up and down I-35, picking up people at various gas stations and…read moreother stops along the way and delivering them to the Minneapolis, Minnesota, or Des Moines, Iowa, airports. I made a round-trip reservation to shuttle my mom from north central Iowa to the Des Moines airport. As it turned out, there was a winter storm and I had to re-schedule to work around flight cancellations, etc. The women who answered the Executive Express reservation line were helpful and accommodating. Even after-hours on a Saturday when I had to make one final schedule change the phone line provided an option to reach a manager who notified the driver that Mom's return flight to Des Moines had been delayed. After her flight landed she was able to easily locate the Executive Express desk near the rental car desks / baggage claim and the driver met her there. She said the drivers were friendly and helpful. Despite the bad weather Executive Express provided great service. The price was not unreasonable compared with gas and parking for a round-trip to Des Moines and the peace of mind of not having to drive was worth it.

Seyfu my driver delivered WORLD CLASS bell ringing service today!…read moreI Needed ride to the airport with a stop to drop off our dog for boarding. Forgot the dog food my wife packed. Seyfu- picked up dog food & delivered it to the board in facility!! Amazing!!

We needed to get from our hotel to the airport with A TON of luggage. I booked reliaCar to make…read moresure it all went smoothly and I wasn't disappointed. The booking was easy and reassuring that everything would be take care of. our driver, Seyfu, was timely, helpful, and very friendly. the price was also very reasonable! I wouldn't hesitate to book again and recommend to anyone looking for car services.

Highly recommend Ben's Shuttle Service! received a recommendation from NextDoor so was Leary at…read morefirst. He is true to his word, honest, highly dependable. He is a joy, and will be calling him for all our airport needs in future In the Arden Hills/Shoreview area.

From the owner: Hello. I offer shuttle service to the airport or to medical appointments in the Twin Cities. I can…read moreassist with heavy lifting, wheel chairs or other needs. I also offer a full-size sedan or full-size pick up if needed. Thank you!

Amazing customer service. I highly recommend…read more They really went above and beyond. We had a pick up in Eden Prairie (boyfriend's house) to MSP. As we were getting in the car, I realized I did not have my wallet! I had no ID!! Our driver agreed to drive us to my place in Uptown so I could get my passport, then took us to MSP. This big circle doubled the time we used the car service. I felt bad and asked if I was messing up any other booked rides - and was told not to worry. They had other drivers that could handle that. Overall - professional, friendly, and willing to do what it takes to meet the customer needs. When we were picked up at MSP on our return, they even asked if we ever found my wallet.

I used Metro Airport TownCar this afternoon when my flight arrived from Seattle. They arrived…read moreearly and called me at the exact time my flight was scheduled to land. When I mentioned that I wasn't familiar with the airport, (baggage claim pick-up & ground transport for towncar service pick-up were confusingly in different directions from each other), the driver came inside the airport to find me and help me with my bags to the car. Now that is service! They went above my expectations and helped a confused lady out.

MN Black Car Service brought my family from Wisconsin to a funeral in Minnesota and back. The…read moredriver helped us pack our wheelchair and other things in the back. He is a very nice man, helping my dear frail relative in and out of the vehicle. The drive was smooth and comfortable. I hope to use MN Black Car any time we need car service. Thank you!

We used MN Black Car to help transport my parents and a few family members to and from a wedding…read morerecently. The feedback from them was that they were very impressed with the services all around. The vehicle was very nice, the driver was prompt, courteous and their communication was great! I will definitely recommend and use them again.

Best taxi company in Shakopee, chaska area. I call them atleast 3-4 times a week. On time and very…read morereliable. Mike is a great person/driver I recommend u call this taxi service.

From the owner: Welcome to Southwest Metro…read more Transportation. Southwest Metro Transportation is a taxicab company located in Shakopee, MN. Sure, our taxicabs will get you from Point A to Point B. And they'll do it with friendly service and affordable rates. But Southwest Metro Transportation offers so much more! We are proud to offer: Wheelchair Vans Mini Vans Cars with Large Trunks Delivery Services Airport Transportation can be provided 24 hours a day!

I had a great experience using this limo service! The driver was on time, super nice, and a…read morereliable, safe driver. The price is GREAT for what we got! I would definitely recommend this company to anyone booking a limo for their next event.

From the owner: White knight Limousine started in the b Twin Cities 1992. We are a family owned business…read morespecializing in airport transportation, weddings, corporate events, birthday celebrations, winery and brew tours.

I took Groome to and from teh Minneapolis airport. Service to MSP was absolutely fine. Coming…read moreback my United Airline flight was delayed two hours, and I actually landed after the departure of the 11:00 pm shuttle back to St. Cloud. No problem, I thought, but in fact the next scheduled shuttle (12:15 am) simply did not show up. Not sure why. No more shuttle until 4:15 a.m. Impossible to sleep at the airport, so when the 4:15 came I was exhausted. I asked for either a refund or a voucher for future use and customer service said "A reservation does not guarantee a shuttle will be waiting for you in the event that your flight is delayed." So, no refund for me. No voucher either. I suppose the lesson is to not rely on Groome for being available for shuttles toward the end of their daily schedule. It's not clear to me why they ask for my flight information when I make a reservation but apparently don't hold a shuttle when they could see that the plane was arriving late.

The driver was wonderful. She drove safe, helped us with our luggage and was so very nice…read more The van's AC was broken. We had to ride the whole way (about 4 hours) with windows (only two of them up front) open in 85 degree heat. When we got to transfer center in St Cloud the wonderful driver was kindly explaining the AC problem to a younger woman, a Groome employee, who was manning the counter (about 7-8pm on 23 July 2026). This woman was not nice. She was denegrating the nice driver, insinuating the AC problem was her fault for not opening up the rear vents. I told her the AC wasn't blowing any cold air out of even the front vents and that the vents were open throughout the van. She then became rude even to me claiming the AC was working and had just been repaired. She was very dismissive to me when I was telling her plainly the AC didn't work. This woman at the desk should not work at Groome. I have had the most friendly encounters with EVERYONE at Groome over the last 10 years. But this young lady was downright mean, dismissive and denegrating to me, another passenger who also noted the broken AC system and her own fellow employee, the very nice driver. A broken AC is unacceptable during the summer. But that is nothing compared to watching a nice person get denigrated and then being dismissed myself for reporting a mechanical problem with our van. For this reason I will not recommend Groome Transportation to anyone unless follow up action is taken to 1) fix van's AC and 2) counsel and train the rude employee on how to treat people with kindness.