My first time here since switching new insurances and had to come here for myself (dry, wheezy…read morecough, with mild congestion). Considering it is the cold months, it wasn't busy coming in on a weekday mid afternoon (they close at 8pm daily). Office was very clean. Wait time wasn't too bad (15mins that's including the time I had fill out paperwork). Staff were very welcoming, nice and patient. They ask that you kindly wear a mask if you don't show up with one (no biggie!). I knew I would have some sort of respiratory issue but wasn't expecting bronchitis. I saw the NP and she was so nice and thorough. Administered an injection, breathing treatment while I was there, and ordered the recommended medications for further treatment. Overall my experience there went really great and so happy I got to come. I felt seen and heard - oppose to other urgent care places where you're rushed out the door. Thank you for taking care of me.

I just started coming to this facility, and I really like it!…read more I've only had the pleasure of meeting my PCP doctor once, but can tell she's a very good doctor, takes the time to listen and ask questions & was just an easy person to talk to and open up with. I had a broken foot so she ended up putting in an (expedited) referral to see the foot specialist, which just so happened to be located on the second floor! The very next day the referral was approved and the podiatrist office (foot doctor) was calling me to set up an appointment for THAT following day... Super fast! I've seen the podiatrist a handful of times since then, and he's a really cool guy as well! Communicates well and definitely has your best interest at heart! Pretty funny guy too! I've also gotten my blood taken here per my doctor's request, and have had several foot x-rays done here as well, I love that everything is located in ONE building!! The building isn't even super huge either! so it's easy to navigate around. They even have an ER! Plus I've noticed that they're hardly ever busy! It's pretty much empty every time I've come! wait times are no longer than 10 minutes at the most. My last appointment I was 30 minutes early and they were able to get me in right away! Just seems to good to be true lol. Friendly staff, clean facility, so grateful to have Dr Raju (her nickname) as my PCP and BFMC as my doctors office. -The end.

Love that they have their own lab and x-ray tech, so very convenient. The staff has such integrity…read moreand heart for the care of our family. Thankful for the location also, right in the middle of town is another convenience. Thank you Dr. Y we love you!

An exceptional Doctors Office I loved it. They were efficient and everyone was so friendly and such…read morea great environment and very thorough on their medical procedures.

I wanted to give this urgent care a shot because it is new, really close to my neighborhood, near…read moremy favorite Mexican food spot, and takes my PPO insurance according to my insurance website. I had to pop in for a pretty typical urgent care need this week. They have a sign on the outside of the door letting you know to call in first, because I believe the waiting room is closed down for now as a covid precaution. The MA led me back to a room to fill out my paperwork. Ive been to clinics that use paper or apps, and I have to say I prefer the apps and online functions for getting medical stuff filled out. Its also way more convenient for paying the bills later, so I was a little bummed it was paper because my handwriting sucks but that is no big deal. Most places haven't upgraded that. I had to do some simple testing. Quick and easy. The MA was super nice and easy to talk to, which is cool because I have major doctors anxiety and I was also having a bad day so that cheered me up a bit and eased my clinic anxieties. The actual doctor I met with was very nice and knowledgeable and explained everything pretty well, and seemed very genuinely helpful. I have no major complaints. This was a good place to go for urgent care and convenient. The reason for the 4 stars for me is my experience was good but not great, like some of the other urgent cares in town ive been to. The clinic was a ghost town (pretty sure I was the only patient) so I was hoping it would be a little quicker, but it was about average time wise. I also was disappointed the hours are 8am to 5pm. I wanted to try this spot months ago but the hours shortened right now so I have never been able to use them until this week due to that inconvenience.. Overall, I would recommend this spot for simple issues and friendly, helpful staff and would have no qualms about using them again. Good experience overall.

I've seen many different types doctors in my life, but Dr. Rodriguez is definitely one that stands…read moreout due to the amazing quality care she provides her patients. I don't even live in Bakersfield but I come here to see her, that is how exceptional she is!

I went there about 20 minutes before closing, they were the most sweetest people and was so patient…read morewith me! They helped me with everything i needed and were very informative!

I had a good experience here! I didn't wait too long . They were super accommodating. The medical…read moreassistant even got me a pillow . The doctor took her time to talk to me and made sure all my questions were answered. The front desk was friendly as well . The building was clean. No complaints! Plus they offer some lab testing on site which I love. I'll probably start coming to this urgent care from now on even though it's not the closest to me.

Let me begin by saying, WOW!! I have tried for the last year to find a Primary Care in town. And…read morewithout luck I decide to keep my dr in Pasadena. Yes Pasadena. I never thought I would actually find someone who I felt cared and were fully equipped with the superior customer survive. Well after my husband's visit to the ER for emergency heart surgery. I couldn't be happier with the care, time and knowledge dr Sarah has. I'd say they're top notch in my book!!

I have been going here for a while now. Dr. GILLI's staff is amazing!!!! Either text or email and…read moreit is taken care of promptly. Dr. Gilli will tell you like it is. No nonsense. So if you don't like hearing the truth about your care, find another doctor to patronize you.

I feel like I have made a review before, but possibly not. If I did, it was after my first visit…read moreand I have had many visits now with Dr. Singh. This place can do your blood work, your x-rays, your ultrasounds... there is not long way to get an appointment usually within a week or two this is one of the first doctors that I've actually "listened" to me with my health problems that I've been to about six other doctors for. I want to stay with this doctor as long as possible.

I had a very disappointing experience at this clinic. My appointment was scheduled for 2:30 PM, and…read moreI arrived at 2:22 PM. Despite arriving early, I waited over 2 hours and 10 minutes to be seen. Staff later incorrectly stated that I arrived at 3:30 PM, which was completely false, and claimed that I had missed my appointment. After a lengthy discussion, I was finally called in. My blood pressure reading was significantly elevated at 184/97, and staff immediately recommended an EKG. I requested to speak with the doctor first because I had already completed an EKG during my previous visit two weeks earlier, and the results were normal. Instead of receiving a proper explanation, I was told, "If you don't want to follow instructions, you can leave," which I found extremely rude, dismissive, and unprofessional. After waiting another 20-30 minutes and continuing to advocate for myself, I was finally able to see the doctor. However, after the visit, no one rechecked my blood pressure, discussed the elevated reading, monitored my condition, or provided clear instructions regarding follow-up care. I was simply told that I was "good to go." This level of care felt unsafe and concerning, especially given the significantly elevated blood pressure reading. The communication, professionalism, and overall patient care during this visit were extremely poor. Patients deserve to be treated with respect and provided appropriate medical attention and monitoring, particularly when potentially serious health concerns are involved.

I would like to say that all the staff and the doctor at Sierra Vista. They were very professional,…read moresweet and kind. I would recommend for anybody to go there. They make you feel like you're dealing with family members. Like I said I had a great experience with them I would highly recommend for people to go there the doctor that took care of me. was Crystal Bermudez. She was very professional. Once again, I would like to emphasize If it was up to me, I would've rate this place with a 10 star based on how gracious they were