So grateful for their urgent care…read more My husband was home with the pups today and took them out regularly but as soon as I got home Finley was more anxious than normal and after having to go out to pee more than nine times in 30 minutes I suspected a bladder infection. After calling the hospital we had taken her to last time (Blue Pearl in Kirkland) who didn't have capacity they sweetly recommended this spot. I called and they were able to get us in and we were seen a few times by a friendly vet assistant and a kind doctor over the span of an hour. They are open from 11 am - 11 pm daily and now know this is a good alternative when I can't get her into see her regular vet during the day. The room and clinic were so clean. The entrance honestly made me feel as though I was heading for a spa appointment with the soothing music, plants, and nice scent.

enforces an incredibly strict 10 late mins cut off, even if u were there precisely at the cutread more

After losing our miniature pinscher of 15 years, I needed to find a place that offered cremation…read moreservices. Tender Touch Veterinary Hospital was incredibly helpful during such a difficult time. I was able to call and get pricing information over the phone, which made the process much easier. The drop-off was quick and straightforward, and they contacted me within a week or so to let me know everything was ready. When I went in to pick up, the package provided several meaningful keepsakes, including a nose print, paw print stamp, some of her fur, a clay paw imprint, and her urn (I chose the biodegradable option). The pricing was very reasonable, and now I have beautiful mementos to remember Pepper by. I'm grateful for the care and compassion they showed during one of the hardest moments a pet owner can experience.

On Monday I called this Vet and made an appointment for my dog to come in. They scheduled me for…read more10am on Wednesday. When I got to my appointment, the person at the front desk did not know what was going on. They said they can't find my appointment. This is the same person I spoke to on the phone on Monday and made the appointment with. They did not apologize for their mistake. They wanted to schedule me to come in at a later date. I am a busy single-dog mom and made time out of my schedule to bring my dog in during my appointment. Their mistake has inconvenienced me and the person did not apologize at all. First impressions are important, and this is a huge disappointment because I was looking forward to coming to this Vet since it has so many positive reviews.

Our previous vet closed down, so we were stuck looking for a new one. I read all the reviews, and…read moresettled on these folks. Boy am I glad I did. They are efficient, helpful, and seem to really enjoy animals (and people). They are really good with our animals. We had just adopted 2 kittens, and took them in for a checkup, and then did a followup appointment. But here's what sets these folks apart from some of the other places we've used in the past. I called to set up a one-year appointment for April, since the cats would be one year old then. But then they asked me a few questions, and suggested that instead we should schedule the appointment for July, since that's when their annual shots would be due, and avoid paying for an extra appointment. Imagine! Doing what's best for us and the cats instead of just piling on unnecessary appointment so they can make some extra money. We've had a series of vets over the years for previous cats and dogs, and were never really happy with the service. SO glad we finally found a great vet.

Learning from the grief of losing Dak, we realized how important it is to have a relationship with…read moreanother veterinarian--especially for days and emergencies when Dr. Miller may be unavailable. After combing through countless reviews of Dr. Matt Slentz, we scheduled an appointment with him this morning for our puppy's (Leo) final puppy visit and vaccinations. Dr. Matt exceeded our expectations. He has wonderful bedside manner, is incredibly informative, and--just as other reviewers mentioned--remarkably generous with his time. He made sure all of our questions were answered and even covered general puppy FAQs we didn't know to ask. His delivery was straightforward and upfront, providing honest professional opinions without sugarcoating, which we truly appreciated. During the visit, our puppy had an accident in the exam room. Without hesitation, Dr. Matt immediately grabbed paper towels and cleaned it himself, without gloves, while the veterinary assistant stood by. That moment spoke volumes--demonstrating genuine care, humility, and a willingness to step in without concern for appearances. He also noted that hand nibbling (as distinct from biting) is consistent with normal puppy developmental behavior and allowed our puppy to nibble on him during the exam, which was reassuring to observe. It is evident that both Dr. Miller and Dr. Matt hold their veterinary oath in the highest regard. Knowing we can trust them brings immense peace of mind when it comes to our puppy's care. This practice should have been a five-star experience based on Dr. Miller, Dr. Matt, and the front desk staff alone. Unfortunately, a **detached, impersonal, and indifferent interaction with Madden--marked by a lack of empathy and engagement--**overshadowed what they truly deserved.

I took my very sick dog into the emergency at 7 pm on a Monday night. From the minute we stepped in…read morethe door Rece had constant care. During that time I witnessed several pet emergencies all treated with urgency, kindness, and great care. I love the open concept and we also were given a room. The doctors, nurses and technicians were very passionate about helping the animals. I felt like they cared. It was a very expensive night, but I had to see if I could help my dog. I ended up bringing him to a specialist and we had to put him down but I appreciated the care that VEG at Redmond gave Rece on that horrible night.

This VEG is not good at all. You would think it is but it's not. The people act like they care when…read moreyou come in. We brought our cat in there who had a UTI. They put us in a room and completely forgot us for like 3 hours. Then I came out to check and like 5 of them were just BS'ing all sitting around talking. We just left at that point after no joke 4 hours. THEN they acted liked they cared again begging for us to stay so they could throw a bill at us for waiting 4 hours. One of the biggest waste of time in my life. I wouldn't recommend this VEG location at all. Had high hopes for them but wah wahhhhhhhhhh (sad trumpet sound)

I have been taking my puppy to Brookfield since I got him - about 9 months…read more My initial visit was awful. When the appointment was over, they told me they were taking him to the back to trim his nails and to get him used to the back in case it was ever needed. They said they do this every appointment. 20 minutes after he had been taken back, I asked what the hold up was and they let me know it's their unofficial policy to let every single staff member pet puppies. "It's the puppy tax" they said. They have never taken him into the back or trimmed his nails again. Not cute or amusing when you need to get back to your job. They send out confusing and incorrect emails about flea/parasite medications needing to be updated. I also took my puppy in as he was having some diarrhea. They took a $250 fecal sample, told me it was positive and charged me another $200+ for medication to cure it. A week or so later - I get an email letting me know Oopsie!! He was negative and their system was telling them he was positive to a test he had taken from his first apt ever there (which we were told was negative!) The cherry on top was receiving a quote for his neutering for $2,000 weeks after i had booked the appointment. Save your money and find literally any other vet.

10/10 veterinary experience! Dr. Eraham and Lauren were both wonderful with our dog who…read morehistorically has had problems with anxiety during vet visits. The staff were extremely knowledgeable and accommodating. We would highly recommend this vet!!!

I have been bringing my miniature dachshund Winnie here for over 2 years now and have always had a…read moregood experience with this vet clinic. Winnie can be quite a handful at the vet. She loves to bark and gets very scared/nervous. The technicians and vets have always taken their time with Winnie and helped calm her down. I really appreciate how well they treat my girl. One vet tech even got down on the ground with Winnie and tried make her feel more at ease around her. One thing I love about this clinic is that they're open on Saturdays. It is so much easier for me to take her in on weekends for appointments so please don't ever change that! I would definitely recommend coming to Loyal Family for your pets needs. They are trustworthy and quick to respond to calls and texts!

I'd been looking for a vet to take my pups to and I can't say enough how wonderful this place is…read morepeople are warm and friendly and they really love your animals. Some services are on the pricey side but mostly everything else is about the same. I love Dr. Hirata.

If I could give more than 5 stars, I would. I highly recommend Finn Hill Animal Hospital. Dr. Raja…read moreis the heart. And soul of figs practice.. He has been our veterinarian for the past 10 years. He has taken great care with our two cats from the time they were 3 months old. He shares typical ailments. That can come up for both breeds, keeps us informed and checks for those in addition to regular check ups. Also, if we need services outside the hospital, he always recommends places that are also 5-star. The staff are also amazing. Everyone is genuine and treats me and my sons with respect as we interact with them.

if I could give it zero stars I sure as f*** would. I lost 2 dogs under the care of Dr. Raja, one…read morewas barely 4 months old the other was just over 3 years. I brought the dogs there because of a staff member, Bianca who is actually in Washington because she relocated up here when I returned. If Dr Raja actually knew the type of person she truly was he wouldn't ride so hard for her but that's not this post. I blame the clinic for both of those loss, and this is the second review I'm leaving my first was deleted because I was honest I. the fact that they refuse to take ownership of the hand they played in Najee's death. if you honestly think I'd allow my son dog to go untreated to later die in his arms you got me f***** up. she was a replacement of the first dog Bianca let die as my son pleaded with her for help crying on the floor. Dr Raja told me he regretted ever treating my dogs I regret it too as they'd both still be here. They can continue to delete my reviews as I will continue to repost.. Because of the clinic & staff, my son has attempted suicide 2 times most recently last week. I had a case against the clinic using there own failed documentation and honored my sons request and let it go but how many animals will come at the hands of what's deemed professional?? when my son text his staff he was told she looked better.. tell me dose she?

Very poor vet care by Dr. Ritchie. We brought are dog Annie in 1-2-26 for a regular checkup and…read morewere told no issues by Dr. Ritchie. We later noticed a bump on her left front leg and brought her back to Dr. Ritchie on 3-10-26 and were told she now had a cancerous grown and that nothing could be done. We went to another veterinary hospital and eventually had a lifesaving amputation of her left front leg. We think that a timely diagnosis of her condition on 1-2-26 might have prevented the amputation. Look elsewhere if you care for your pet.

Sent my wife away with a seizing dog because they didn't have time. Horrible people and definitely…read morenot an emergency hospital

Honestly, this place was my life savor today. My cat Oz was sick over the last 24 hours, wouldn't…read moreeat, drink, or void, and wasnt improving. I called numerous ER vets and every one said they were at capacity or had a crazy long wait time. I was in a panic. Animal Emergency Hospital of Redmond listened to his symptoms and told me to get him in immediately. They streamlined everything. Dr. Hart (Heart?) has been so patient with all my questions, and kind. I am forever grateful for these humans for taking care of my fur baby. Thank you all so much, and I look forward to seeing him soon.

I tried to come here with my dog when she was experiencing a medical emergency on a Sunday night…read morearound 7pm. All of the lights were off and there was a sign that said CLOSED on the door. There was more text but I didn't have time to read, so went to the other local Vet ER which was wonderful. If I cannot count on a vet who says they're open 24/7 to be open 24/7, then we will not be coming here.

Everything about this veterinary hospital dedicated to cats is amazing!The location couldn't be…read morecleaner, more organized or more professional. It was super easy to schedule with a week advanced notice. When I had a schedule conflict come up two days in advance they were able to reschedule me for later that day. It was my cat's post adoption checkup. The staff instantly bonded and accommodated my curious cat. My charge was zero because I had adopted her from a local shelter and no one attempted to sell me anything. Instead the DVM took her time carefully considering my cat's weight, behavior and risk profile. The peace of mind I got from bringing the newest addition to my family here was priceless. I wouldn't hesitate to recommend every cat owner I know come here. This is truly a special place. I look forward to going to my new baby's regular visits and vaccines here in the future. For the last 30 years, I have raised really large parrots. Shadow is the first cat I ever owned. It was so reassuring to know that I had found the right place and set of resources to take care of my new adoptee.

I cannot comment about the vet, however I can comment about the staff and whoever handles phone…read morecalls. Sheena? She's just plain mean so I cancelled my appointment. Unprofessional people are the face of your business. If you want to remain in business, you might act like you actually care about your customers. I would certainly not trust her with my cats.