I'm giving five stars immediately because the customer service was great from start to finish. The…read morestaff was very professional and I felt heard and cared for. Explanations were provided throughout my visit as needed. The young lady helped me determine the best shape and fit for me unlike my previous eye specialist no opinions or suggestions were ever given. I believe the exam was in-depth and more detailed than my previous place. Please look into a quality eye center prior to looking for places with deals or great specials only. I found my experience to be better. It's on a main street and parking is available on the side street and across the street next to the liquor store.

I usually have an amazing experience here (with both Dr. and staff) and felt quite dismissed on my…read morerecent call with them. I was attempting to order new contacts and was rushed off the phone by quick, short answers..not willing to explore or look into options or explaining the significant change in price from my last order. felt brushed off. if you don't have time to sit with the person on the other end then please don't answer the phone in the first place. pretty rude in my opinion. looks like I'll try calling on another day when the other friendly staff is in.

Very good providers and staff are educated in picking out frames . Excellent choice of frames tooread more

The staff was very helpful and patient helping me pick out frames. (Amy was great.) They worked…read morewith my vision insurance to mitigate the price so cost ended up being less than I expected. I like their selection and styles available and so far really happy with the Italian frames I got!

Dr. Anderson is fantastic! I like that he does things "old school" and he is very thorough.read more

Dr Anderson's exam was the most thourough I've ever had. The glasses I got based on his…read morerecommendation are excellent - the best I've ever owned. Additionally his personality is great and he's super helpful

Recent transplant to La Grange Park, but longtime glasses wearer. I have had optometrists across…read morethis great country (San Diego, San Luis Obispo, San Francisco, Denver, and even one on Michigan Ave!). Guess what, Family Vision Center is one of the best. Hands down! Dr. Graves and his staff were incredibly helpful and resourceful. The quality care was amazing. Dr. Graves made sure to understand how my vision had been progressing and talked to me about what my eyesight will evolve once I hid 40! Super thorough and clear. Plus, the front desk staff took every precaution to ensure the patients were safe due to COVID. These women are putting their health on the line to ensure we can get our new glasses, and they deserve all the credit for keeping this operation running SMOOTH. The team at Family Vision called me when my glasses arrived, a week earlier than planned. I was so happy with my new glasses, I gave them a pair of frames I loved and had them make me a second pair, THAT ALSO CAME IN EARLIER THAN PLANNED. Great front desk staff, great doctor, great glasses selection, everything arrived on time! Seems like a win for anyone in the greater La Grange area. BTW it feels like lot of people on yelp are pretty peeved about how long orders take to be fulfilled, I think we're used to this "instant" gratification culture, and if COVID-19 had taught us anything (especially with supply chains being disrupted) it's PATIENCE! Thank you Dr. Graves and team for the great work you're doing! Looking forward to bringing my daughter here (well, hopefully she inherits her dads vision).

I had a great experience. I just walked in to try and find glasses for myself, and Cindy was very…read morehelpful and polite and said I can try on glasses. I ended up finding a pair, as they have a pretty good selection to choose from. The next day, a different associate helped me finish the paying process. All in all, everyone there is nice, and things are clean and in order. I would return here.

I have been seeing Dr. Merry Gindorf since shortly after moving to Cicero, Illinois in 1998. I am…read morevery nearsighted, have mild cataracts and some extra problems. I am a visual artist and have severe "lazy eye" which makes it hard for me to focus both eyes together. As a senior person, I have also developed a retinal condition causing me to see shadow doubles of the edges if things - making it hard to read and drive. Although I have seen opthalmologists before, they did not recognize the complexity of my eyesight the way Dr. Gindorf has been able to, assuring I gave the best possible coreective lenses. Because of her intelligence, kind and patient manner with me in the office and her comprehensive care, I have been seeing her for 25 years - I can't imagine a better doctor!

Dr. Gindorf was amazing! She took the time to explain the ins and outs of the eye, and why I'm…read morehaving certain issues. Nobody has taken the time to explain why I have a hard time keeping track of my reading position, or why I continuously got pinkeye. She explained thoroughly and in a simple manner I could easily understand. She also provided several options in contacts and glasses and did not force any sales. Was very welcoming. I was comfortable and felt like I was in good hands right away! Would definitely recommend and will be going back!

I've hern coming for about 4 years, and my daughter has gone too! The staff are all wonderful!…read moreThey're so helpful, warm, friendly, and welcoming. They were also nice to my young daughter. Thr doctors are also so explanatory and wonderful. I love coming!

I was 8 mins late & she told me they have a 5 minute grace period but no where does it say that…read morewhen scheduling. There was no offered solution, she just stared at me.

Very thorough and attentive to any questions or concerns. Our whole family has been going to this…read morepractice for years. State of the art testing and monitoring.

I went to the Combs optometry practice when Dr Carolyn Sparks joined the practice. Dr. Sparks…read morehad been our family optometrist for 20 years in another practice. She left that practice and joined Dr. Combs. In the meantime our insurance situation changed and my husband thought it would be a nice thing for my eye care to try out C-----, a big box store that has an eyecare dept. At C------, there was a young female Dr. who did the exam, and I opted for the most comprehensive that they offer, and then told me she was switching my contact lens brand as mine were discontinued. When they came in, I was immediately discomfited - distance was fine, but I went from occasionally needing reading glasses to not being able to read anything within three feet without the magnifying glasses. Eventually I went back 3 times wanting to try some other lens, but C----- only offers a very limited menu, so I was stuck. They would not give me a refund for the lenses. A year and a half later, I went sheepishly back to Dr. Sparks and told her what had happened. As soon as I mentioned t he brand that had been sold me, she said that it was the wrong prescription. How did she know so quickly? The brand carried by C------ does not MAKE a lens with my prescription... I now have my new lenses from Combs Eye Care and I am occasionally using the reading glasses again, although my eyes are of course older. In the office when I went to pick them up they tested my eyes with the C----- lenses- I could read only the second line of a diminishing reading test sheet. With the new lenses from Combs, I could read down to the 11th line! I will never switch again.

My family has been seeing Dr. Setterlun for at least 20 years. She has noticed things that no…read moreprevious eye doctor has seen. Her methods are old-school to some, but I've been to the computerized shops and they suck. She takes the time to do a thorough examination. As for how long the appointment takes, that's the nature of the exam. It takes your eyes time to dilate, so yes, you need to sit and wait while that happens. Bring your phone and play solitaire or something. My eyes are super important to me and if getting a thorough exam once a year means being there for an hour or so, I'm going to do that. If you're in a hurry, go see the computer eye exam at the mall.

My wife and I both went to Dr. Setterlun for eye exams and glasses (and contacts for me). We had a…read moregreat experience. First, she got us both in within a few days. She and Vicky were great, and the insurance was handled smoothly (we actually have a vision discount through our insurance). They were both professional and friendly, and Dr. Setterlun even asked my wife to bear with her while she handled an urgent walk-in (and gave the person the correct advice that a specialist was what he needed). The prices on services and glasses were competitive, even though we would gladly pay a little more after our multiple disappointments from the big chains (where my wife was misdiagnosed with a cataract, which Dr. Setterlun said was just a badly incorrect prescription.) One funny thing that I noticed is that Dr. Setterlun is a stickler with the answers to her eye exams... You can't say "I don't know" when she tells you to try and make out the letter! You need to try, even if you guess! It's a pleasure to have a local professional who gives such quality services. They both take their time to make sure everything is right. The office is clean and pleasant, although some of the equipment is older than I am (it takes me back to when I was the only kid in my grade school class who had to wear glasses). We'll stick with them as long as the practice is there.

Fantastic eye care from Dr. Combs and Dr. Young and all the staff. They are caring and…read moreprofessional people. Been going here for a long time and I recommend coming here for all your eye care.

I've been having complications with my eyes due to a few prescriptions I have to take. Both the…read moredoctors there at 20/20 EyeCare & Eyewear make sure to always do a thorough exam and how things are developing over time. They tell you step by step what they will do and what happens next. They do not rush the process at all so they get it right. The staff does an incredible job as well. They breakdown what your insurance will cover and make sure you understand so you can work together and obtain the best deal possible. After I was done they asked which frame I wanted or if I would like to hold off for now. Very easy to talk to w/ great Customer Service.