Where to start, I've lived in 14 States now putting up buildings. Ive had the privilege of having Dr Hurstic as my Dentist. I've flown in from wherever I was working to get done whatever needed done. I'm 63 now and I've had a few things done. There were times I thought things wouldn't be able to be fixed and she done an amazing job as usual. I needed bone graphs done and the other thing I know for a fact is she won't recommend you to anyone unless they're excellent at what they do. 13 years have past and I still have West End Smiles as my Dentist. She is always reasonable, professional and a beautiful human being. she cares about people. What more could you ask for read more

I love Dr. Hrstic. I've been going to her for many years and recommend her to anyone in Nashville needing a dentist.

While on a business trip, my front cap came off my tooth and I was in a real bind. West End Smiles Inc. welcomed me with open arms and immediately put me at ease. Even without an appointment, they saw me right away and reattached my tooth. The entire staff was extremely understanding, compassionate, and professional. They truly understood my concerns about being out of town with a visible issue, and they went above and beyond to help me feel comfortable and confident again. Mrs. Aliaya was especially wonderful--funny, supportive, and incredibly caring throughout the whole process. I am so grateful for the exceptional service I received. I would definitely recommend West End Smiles Inc. to anyone in need of dental care. Thank you so much, West End Smiles, for turning a stressful situation into such a positive experience! read more

My experience with Dr. H was excellent. She is strait forward and , of course, knowledgeable. I liked her enormously, both professionally and personally. I have a very complicated situation with my teeth. Aging implants and health issues that make the timing of dental surgeries critical. Worse no one doctor seems to do everything in one office and two doctors I consulted each gave me different proposals. Dr H sat and explained to me in detail why she would not do the work I expected from her...that given the prognosis of the tooth (that needed a filling) that I was better served by a prosthodontist. She explained at length about the situation of my aged implants in relationship to my ridgeline. She was thorough and left me armed with better information that three other dentists had given me. The office is attractive and the assistant I worked with very nice and efficient. Plan to return when I can next use her services. read more

I haven't been there in a couple years. I should have written something previously. There always seemed to be a communication problem. I would ask to set up a plan for continued care. There was no follow through on dentist part. I think she had me confused with the person who referred her. Now I'm having a problem with my teeth shifting because of incomplete care. Wish I could go back in time and went to a different dentist who I could have an ongoing dental care plan in place with instead of feeling stuck and too nervous (dental offices eek) to seek out somewhere else. Will have to now. Not going back here again read more

An Outstanding experience!!!! The ladies here are incredible. Friendly, Kind, funny, and very helpful. When was the last time you had a 5 star dentist experience?! Honestly, this cleaning session was completely painless and the best I've ever had. read more

Nice place. Good doc. She's brilliant and her lovely daughter is coming along in the family business as well. Location is convenient but also on-trend for "new Nashville." We love our usual hygienist, but she balked at the idea of us possibly exploring Smile Direct for our son's needs. They need to evolve and defend the talking points of traditional greedy orthodontics a little less. Otherwise, we could not be happier for adults and kids' care. read more

***Update*** New Location at the corner of 18th. Avenue South & West End Avenue. These ladies are caring professionals, very gentle and explained every step of the procedure in terms that I could understand. Thank You Ladies of West End Smiles. read more

West End Smiles - In the Dentist Chair - General Dentistry Near Me - Nashville, Tennessee

I've had a great experience here so far. I've seen them twice, six months between. They always take really good care of me and my technician remembers things I've said to her and is intentional about asking me about my life. It seems that the staff is all-around invested in their patients. After a weird/bad experience with an older male dentist at a different office in town, I feel confident and safe with the all-female staff I interact with here. read more

I found this dentist within my insurance network and it was centrally located in midtown so I thought I'd give em a shot, and my experience has been great. Dr. Hrstic is some sort of European, so she's got a fun accent and she's really spunky- it puts you at ease in what is sometimes a nerve wrecking experience. Like another reviewer, I was surprised to hear I had multiple cavities because I try to be avid about my dental hygiene. Unlike that reviewer though, I trusted the dentist and she explained what it means when you have soft teeth. AND she showed me pictures once she got inside the actual tooth, to show me the decay... and she was right! She noted that they were hard to catch at first glance because it was deep inside the tooth, but I was so glad we caught them before they developed further! I similarly went back the next year as well for my cleaning and check up and I got a clean bill of health. Take every review with a grain of salt. The staff here are friendly and fun, we always have great conversation. Five stars. Pro-tip: parking is now in the garage on the other side of the sushi restaurant, but the dental office will validate for you so it's free! read more

My husband and I have been going to West End Smiles for about 7 years and would highly recommend them. They are not part of some huge faceless chain. Everyone in the office is great. For example, I recently had to get a guard made and Shayla had it ready in less than 24 hours because she knew I was having some discomfort. I'm sure she had to stay late to get it done that quickly. Sarah is the best hygienist I've ever had. I don't feel like I've been punched in the mouth after a thorough cleaning. Even though I only see her twice a year she somehow remembers what we talked about during my last visit and will ask how the vacation was or how the new job is going. I have had at least 4 different dental plans since I've been going to West End Smiles and I've never had a billing issue or insurance problem and believe me I would know, I balance everything and read every EOB. Right now I actually have 2 active dental plans and Wendy is coordinating my benefits between both plans. I have had a LOT of work done by Dr. Hrstic and I always feel like I get the best care possible. I recently had some cosmetic work done which required several visits. Each time she made sure I was satisfied with the results before I left, no matter how long it took. Everyone in the office was so supportive and checked in on me to see how I was doing after. I have called many times over the years when I've been in pain and they have ALWAYS gotten me in right away, usually same day. One time they all had to stay a couple hours after closing to get me taken care of because they had a full schedule that day. They weren't impatient or put out, they were very kind and gracious throughout. It's obvious to me that they really care about their patients. There is no way I would ever go anywhere else. read more

I have been working with Dr. Hrstic for almost 8 years. She is gentle, funny and kind. Just what you would want in a dentist. As the comments have said these ladies are incredible. I would highly recommend this dentist to anyone. read more

If you're looking for a great Dental office with caring, compassionate, friendly service avoid this dental office!!! I recently went there as a new patient due to a dental emergency. I had an abscess tooth which they treated with antibiotics....after lots of time, pain and asking for a sooner appointment to assess progress I was told I'd have to wait until my next scheduled appointment time. I requested the tooth be removed to resolve the issue which they refused to do. I went to a local extraction dental clinic and had the tooth removed because I was in so much pain and I couldn't wait until my appointment date. While recovering from a painful procedure I missed my follow up appointment with West End Smiles. They proceeded to call me numerous times and also my place of employment. I was off work resting after my procedure. To shorten this a bit I had complications and ER visits, dry socket and when I called this office begging them to see me to fill my dry socket, they refused to care for me because I had missed an appointment! The office staff responded to me with "you're the one who missed their appointment that we had scheduled an hour for." And told me to go back to whoever took my tooth out because they weren't going to help me. What kind of dentist turns down a patient asking for help? I went to Goodlettsville family dental and they took care of me and said they would never turn down a patient no matter the situation. read more

We were visiting from out of town and this amazing office took us in after a chipped tooth accident with no problem. So fast and friendly in such an unfortunate moment. Thank you sooo much!!!!! read more

This is the only place I'll be going for my dental work from now on. Dr. Hrstic and the staff were just wonderful. They took very good care of me. I cannot recommend them enough. read more

I have always hated going to the dentist, so as I got older and was driving myself everywhere, I would only go if my parents forced me to make an appointment. When I first went to West End Smiles and saw Dr. Hrstic, I finally found a dentist that I liked. She told me I had two cavities, and I was not surprised so I got them filled by her. She also told me that there were some spots she wanted to watch because they could become cavities. Then I went back less than a year later, and she told me that I had EIGHT CAVITIES. I was so embarrassed. Then life got in the way, and I did not make it to the dentist until now, a year later. My dad had encouraged me to get a second opinion because he had never heard of such a thing. I went to my family dentist today, a father and son duo in Brentwood, and told them I knew I had cavities and I had sensitive teeth. The hygienist told me that they looked pretty good after the x-rays, and I was suprised but that was nothing compared to when the dentist came in. He looked all over my mouth, sat back and told me "you passed, you have no cavities." You cannot even imagine my disbelief. WEST END SMILES TRIED TO SCAM ME. THEY TRIED TO TELL ME THAT I HAD 8 CAVITIES AND I NEEDED TO SCHEDULE SEVERAL DIFFERENT APPTS TO GET THEM FILLED A COUPLE AT A TIME. I have been so embarrassed and dreading going back to the dentist for almost a year only to find out that my sensitivity has been caused by grinding my teeth in my sleep. read more

I went to the doctor back in the summer of 2014, she had done lots of fillings for me and big surface fillings as well!!! Never did I think not even a year later I would have two more root canals from the fillings that she had done!!! The staff is amazing but the dental work isn't!!!! read more

AVOID! Dishonest billing practices! I provided my insurance card and they checked my insurance. I even told them my insurance had changed since I had last been there - yet they still referenced my old insurance information, provided a preventative service that wasn't covered and now refuse to acknowledge their mistake. My insurance company stated that the dentist office never even checked with them before proceeding with the uncovered x-rays. Even after trying to talk it over with them, I am now having to pay for their mistake and I am NOT happy about it. Finding a new dentist immediately! Avoid this practice! read more