Dr Pittman and his team are the very best in Nashville. His entire staff from the front desk to the…read moresweet dental hygienists are unbelievable and dare I say - my husband and I actually look forward to our trips to the dentist! Could not recommend Dr Pittman and his team enough! Don't wait - go see him ASAP!

I cannot put into words how pleased I am with the outcome of Dr. Pittman's work on two crowns for…read moreimplants I have had for many, many months. His care (and his assistant, Allie) was above and beyond. Thank you for your superb dentistry!

I made an appointment simply because it's close to my house. I was pleasantly surprised, though, to…read morefind a great clinic where dentists and hygienists really care about you. The first visit is always long (around 2 hours) which I though was kind of weird, but, as soon as you get there, you understand why. Lyndsey, my new favorite hygienist in the world, starting asking me questions about myself. Not because she was trying to be nosy, but because she really cared and wanted to get to know me. Who does that anymore? I LOVED IT. They take tons of pictures and they are incredibly thorough. I go to the dentist all the time, but, for the first time, I found out that I actually grind at night which is something no dentist has ever told me! And they showed me everything in the X rays. I will definitely go back and I definitely recommend it!

This used to be a model establishment of how you should run a business. Operationally it seemed…read moreseamless. The patients' needs were the ultimate consideration. HOWEVER, this is no longer the case. The attention to detail is not there especially in billing and communication within the office. You can tell morale has taken a hit because staff that was once friendly no longer are. I'm sad to lose them as my dental office. I wish they can get back on the right track.

I booked an appointment for a bite adjustment after getting a new crown elsewhere that never felt…read morequite right. The difference was noticeable as soon as I left, and the front desk had everything ready before I even reached the checkout counter.

I'm sure this dental practice is highly capable and experienced. I have not had a chance to really…read morehave any dental work so I cannot speak to the dentists themselves. However, my personal experience with the dental hygienist at my very first visit is that she was extremely aggressive. I honestly felt like I was a toilet bowl she was scrubbing the inside of when it came to the tooth polishing process - it was literally comical! I had toothpaste and water all over my face. This is not normal folks! Not to mention how painful the actual cleaning was. She did not use a manual scraping tool but rather an electronic water pick type tool which she was so aggressive with. After I came home my entire mouth was hurting for hours. I brush twice a day and floss every night. I have had nothing but excellent cleanings. But this lady said I had deep pockets that needed to be cleaned. In the past when I have had to have deep cleaning they would anesthetize you...this was not done. She just dug right on in there with her electric cattle prod instrument! So needless to say I will NOT be going back.

Got my smile back! Doc and his staff are amazing, treat you and teach you like family!!read more

Dr. Ferguson and his wife are wonderful. They have the God given grace to care for our special…read moreneeds families. We live 75 miles from Nashville, there are no dentists in our area that will take the time and care for daughter. We drive to Nashville for the best care for her. His staff is great as well. Arlene is the best. We appreciate all of you. Many Blessings to you!

I finally went to the dentist post-pandemic, and everyone there was so kind and non-judgmental…read moreabout my lengthy delay. I had to have a root canal and crown put in on a bottom molar. It was my first time with either of these procedures. I was so nervous! But the doctor was a total pro and did an incredible job. Honestly, between the numbing shot and the gas, I barely felt any discomfort. The hardest part was keeping my jaw in position that long. Healing time was about a week before I could chew on that side, but well worth the wait. I'm pain free for the first time in a long time, and now it's my best looking tooth! Lots of transparency about cost as well, which I deeply appreciate. This will definitely be my new regular spot!

Overall, the office staff was friendly, and the care I received was fine. I had a cleaning and a…read moremolar crown put in. The cleaning was as good as anywhere else. The crown was okay. Not super thrilled with the quality (after a few months, it still doesn't feel "natural" like some of the better crowns I've had), but functionally it gets the job done. My big gripe here is with their billing and their inability or willingness to hold themselves accountable for unacceptable billing practices. They gave me a "good faith estimate" on my crown that I paid up front, having already had all of my insurance information, but apparently quoted me as though I were in-network when they knew I was not (their words). I agreed to the work thinking it would cost around $900. (Paid in advance of service.) A few weeks after my crown, I got a bill for over $800. Turns out I was NOT in-network. When I discovered this and confronted the office manager with the information, I just received excuses: "it's not our fault you didn't know you were out-of-network", "we only gave you an estimate", "we made no mistakes", etc. Clearly mistakes were made. I was billed nearly double what they said it would cost when I agreed to the service and they refused to take any accountability. I would obviously have shopped around before agreeing to almost double that initial quote if I had known in advance it would be that expensive. After my initial discussion with the office manager, I was told she would call back about my proposed resolution. I've called back twice since, and have not been able to get ahold of her. This has ultimately led to me filing a complaint with the Tennessee Department of Commerce and Insurance. Will update this review with a resolution.

The team at green hills smiles is wonderful. All the services i've received here have been great…read more I've received cleanings as well as other dental work, all wonderful. update: jacquie contacted me and let me know that there were issues with the insurance company that were resolved, and they are now able to continue to service it until december. cheers to that! everything below this is old news. However, after being told that my insurance would be supported for the rest of the year (2018) in February, I got a message today that it will no longer be accepted after June 20 (today is june 13). There are no available appointments before my coverage stops, and the office is closed for the final week of coverage! I can't change my dental coverage until next year. This notification should have been sent out months ago, and they shouldn't have said that coverage would extend to the end of the year at any point if this option was on the table. I've given three stars, because the actual service is great. Poor communication and poor execution of policies loses two sta i will alter my review if there was communication that I missed.

Pros as a patient for about 3-4 years who so far has needed only routine services: communicative…read morefront desk, phenomenal hygienists, consistently run on time, some Friday availability, equipment and patient rooms very up to date. It's true that for routine care the majority of your time is with the hygienist. In my experience this has become pretty standard practice for dentists and I don't personally mind. Dr. Eckel checks in at the end of the appointment, is efficient and polite, always asks whether you have any questions. Cons: Allow extra time to park. Ongoing construction nearby plus busier days around the office complex have made things tricky--sometimes I find parking right away, sometimes it can take me up to 10 minutes.

In my 2,000+ reviews, there are few that I would give 5+++ stars to if I could, but East Nashville…read moreFamily Dentistry is at the top of that list! Since moving to the East side of the city, I have been putting off finding a dentist and honestly only discovered ENF out of necessity and panic due to a broken crown. But what was a not so great moment turned into a great find and a new dentist! And oddly enough, they are located right beside my PT office, so it seems like a weird destiny based thing...and all it took was my 20+ year old crown to break on a turkey meatball on a Thursday afternoon. I am super thankful for the staff and Doctors here! I called at 12pm on a Thursday afternoon looking for a dentist to help with a cracked crown. I was not expecting much as I would be a new patient, so I knew there would be a process of getting in. I had a trip in a few days and would be away for over a week, so I was really hoping for immediate help, but was also ready to cancel my trip if needed. Well, the team at ENF got me in within 2 hours and had a temporary crown in place within 3.5 hours of my initial call. INSANE! Not only did they squeeze me in as a new patient, they were PHENOMENAL from the phone call to check-in to services performed to check out and beyond. Legit the most helpful, kind and friendly group of folks I have ever encountered at a dental office. I now have a follow up for my permanent, and have established the ENF team as my go-to dental spot moving forward. Overall, never thought I would be excited about having a Dentist again...but here I am!

I am extremely happy I found this place because they are awesome and caring…read more In this office you can get all the care you need with highly professional and friendly personal. The location is in East Nashville and is convenient, always clean and welcoming environment even they have free WiFIi. They work with many insurance companies and they can help you to budget your services you just need to talk to them and explain the situation. They even have a cancelation list if you need an appoint sooner for the type of care you need. I have to mention "Casey" my hygienist she is incredible in so many ways and again so thankful I found this place I am super happy.

Absolutely cannot say enough positive things about this practice. I am a very anxious dental…read morepatient. I have nightmares before my appointments and of course grind my teeth which then just makes me more anxious to be scolded! Had not been for a cleaning in 2 years and was dreading it. Sherry and Diane at reception are fabulous and lovely and made a co formation reminder call for my appointment. I received a warm welcome When I arrived and felt at ease. Rosslin my hygienist is incredibly through, patient, gentle and lovely. Dr. Moore is a pro and thorough. Coming here turned my nightmare fears of the dentist a dream. I should also note that the only reason I downloaded yelp was to ensure my review was posted. Thank you music city dental!

After 4 emails and two phone calls; one of which I missed be cause I was at work and my phone was…read morein my locker, on my way to get rest for my second job, I received the second call in which I was rudely asked about finishing my pre-checkin pages. Because I do work 2 jobs, and that is what I told Ms. Andrea, I had not had the opportunity to finish because my insurance card was at my home which is an hour and 15 minutes away from my jobs and I typically don't go home until the weekend, and that I insured her that I was going to get to it prior to me coming to my appointment. I was rudely told that I needed to be sure I did so. Not a good look. The only reason I didn't cancel my appointment, is because I had not had an opportunity to get my yearly check up in since 2020. I have yet to be seen as of yet for I was an hour early to my appointment. Be back to finish this review.. I was called back by Ms. Carroll and she was a joy, and so was Ms. Kim and Ms. Sabrina. They were the saving graces to this place. They were simply amazing. I just may give this place another chance after all. And it was my pleasure to have met Dr. Moore. She came in and the whole team in the back have me squared away to come back. More to come. I wish I could give more stars but first impressions are everything. Hopefully it will be better next time.