I love this place. They help me find what I need and even…read moreinstall the item if I can't do it myself. On one trip after I bought new windshield wipers, the lady who installed them for me asked if I needed anything else. I hadn't been able to get my back seat down/trunk open for weeks. I asked if she had any ideas. She got in my car and took the time (more than 20 minutes) to get the seat down without charging me anything. I bought her a burger from Bare Bones next door to say thanks. This place is great- especially for women. They don't B.S. you and get you on your way.

You need to know that Wayne is in it to win it here! Customer service above and beyond! Highly…read morerecommend this establishment!

I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

I came away with mixed feelings. There were helpful moments, but I also had to chase clarification…read moreon a few points. Nothing was a major problem, though the overall experience could have used more consistency.

This NAPA auto parts store is hidden from US-40 Baltimore National Pike. You circle behind the…read morecleaners, the orthodontist, and the ice cream shop. On the ice-cream side, you'll see a faded NAPA sign, but dont worry. This location is open and fully stocked. (Mar 2026) I checked online, gave them the make and model and year of my car, and the headlight bulb i needed was in stock. I drove up and asked the staff, and glancing at the part, he asked a few questions and told me i was asking for the wrong part. Then he looked it up and confirmed it. I was sure i was right, and he walked with me to my car, and pointed to it ... Sure enough, i had removed the wrong bulb from my car! He was right! Very knowledgeable, and very friendly. Saved me time and money :-)

First of all the girl at the Camp Meade location is so rude and not helpful at all. Every time I…read morecall there and get her with her lovely attitude. Not sure how she got a job in customer service. She makes me want to look elsewhere for parts. Previously that location has really been helpful but now with her not so much.

Recently bought a used Equinox EV from Marcus Taylor at Miller Brothers Chevrolet. The service was…read moreexcellent. He was pleasant, efficient and followed up after the sale to make sure everything was still going well.

In May I took my 2024 Cadillac Lyriq in for service at 8am. I reported to Maggie that the garage…read moredoor opener stopped working after a wealth of updates was applied in February - March. I also discovered that my custom lighting was not being saved. Every time I changed them, they reverted back to the default. She informed me that an update is available. Angel offered me a ride to work while they had my car. I arrived back at the service center at 4:00pm. For 8 hours, no one had touched my car. They started at 4:30 and told me it would be 1.5 hours. I sat / waited in theif waiting room. Once my car was finished, Maggie came to tell me and everything was completed. When I got into my car, I looked at my light setting and the setup was quite different - so it shows the update was applied. I tried to delete the garage door opener and it still wouldn't delete. When I shows this to Maggie she said she would have to do more research on this - potentially "replace the module". It's been WEEKS and Maggie has not contacted me nor has she returned my call(s). I would NOT recommend Miller Brother's for another beyond routine maintenance. I'm actually speaking to a lawyer about the Maryland Lemon Law as I have had numerous issues with this car.

I live in Fairfax VA, about an hour from the dealership but I promise you it was worth the hike to…read moreBaltimore in order to get the best customer service!!! C.J. Is the only reason I decided to come buy another Nissan! He made everything a breeze!! He's the best to work with because he gets it. He knows what objections I have and he offers solutions. Sisto was the man with the plan to get it all done! Sisto was also very friendly! I will send all my friends to this duo!! Also there was another sharp dressed man in finance who is amazing but I forgot his name. Everyone I encountered was literally amazing!!! Nothing but smiles from the whole team!! They even let me have 2 Krispy Kreme Donuts!

I had the best experience working with Kevin. Kevin was very professional, excellent customer…read moreservice and he made sure that I will driving out with a brand-new vehicle. The process was smooth. I did not have to wait a long time. I will definitely return in the future and will be sending my friends.

Best Customer Service EVER!!! Thanks to Mr. Hayes, the Store Manager, and Antonio. I was able to…read morepull up w a dead battery and my 7yr old at almost 9:00pm (closing) and they still so graciously put the battery in!! They were so awesome! We even took a picture but I couldn't upload it. Haha! IMG_9934.JPG

Greeted immediately upon entering the store, super service, and ample selection and stock. I will…read moredefinitely be coming back. Buy with confidence!

Rob Freeman is a true professional who stands behind his work. Starting 6 years ago, I have had…read morethree clear bras installed by Rob. On my second car, I had a bubble that didn't go away but it wasn't a big deal to me. When I brought my third car in for the clear bra, I just mentioned it quickly to Rob and he told me he would redo the job and install a new one. I didn't bother doing that, but it's rare to find a business that will stand behind it's products and workmanship. I can't praise Rob and his work enough.

Let me say first that overall I think this is a good location *Baltimore National Pike - Woodlawn)…read more There was an older man, and two women there that provided exemplary service. I went to purchase a battery for my Mercedes, and one of the women was very helpful with that. They provide free installation. There was a younger guy there that she was working with to install that battery. He didn't seem very confident or interested in installing the battery, but the woman was guiding him through it. At some point they had finished and all he needed to do was just secure the battery in place. The lady went inside, and he stayed outside screwing the parts in that hold the battery. I waited and we were all done! Except one thing. He'd mistakenly left a part out of the car. So he looks to me, with the part in his hand and asked "Do you really want this in there?" Ummm...huh? I asked him, did it belong in there. Because, I'm thinking well you took it out, so it must serve a purpose. He tells me it is just used to hold the battery in place, but the battery is secure. He wiggled it a bit to show me that it was locked in, but didn't put the part back in. He didn't want to have to unscrew the battery again, and put the part where it belonged. So, now I have this random part that I'm holding on to, because it belongs in my car, he just didn't put it in there because he didn't want to have to pull the battery back out. That's the only reason I'm giving this rating only 3 stars. I have no clue what that part really does, but it makes me very uncomfortable that he just left it out and didn't put it back in. If I bring my car for service, I expect it to leave with all the parts it came with. lol Craaaazzzy. I didn't push the issue because the fact that he really asked me if I want it told me enough. So, yeah...watch out for that guy if you need something installed on your car.

If I could rate them 0 I would. I just left here and went in for a battery test. The lady there was…read morepleasant she informed me that there would be a wait and that one of the two gentleman would be with me when they finished with customers. I went outside and waited 30mins then went in stood in line and asked for a battery check. The manager was very rude, unprofessional and unapproachable. He presented himself as doing his job was an inconvenience. I would have purchased a battery for them if the customer service was appropriate. I will never go to this Advance Auto ever again. And will be contacting the BBB with a complaint.

Great customer service!…read more We stopped by because of a check engine light. The rep quickly hooked up the diagnostic machine, gave us the error code, and even printed out the details -- all for free. On top of that, they recommended a mobile mechanic for repairs. Super helpful and honest. Definitely recommend if you're dealing with car trouble and are in need of a reason why.

I had a good experience at this location. I needed a diagnostic scan conducted on my vehicle, so I…read morebrought it here for the advertised free service. The dealership wanted almost $200, so I wanted to figure out what was going on first without venturing down that path. Additionally, I ordered a personal diagnostic scanner from Amazon, which was easy to use, especially after viewing an online video that was specific to my vehicle. With my personal diagnostic vehicle scan compared to those from Autozone, I was preliminarily able to obtain some useful information to make an informed decision about how to proceed with the issue. Though I was not using this information as the final decision maker, it was a good starting point to return to the car dealership with some level of knowledge about the problem. The Autozone tech was very helpful. He provided useful printed information about the problem. The process was efficient. It was an overall good experience for me.

Only place to ever buy a truck or have your truck repaired ! Pat and staff are amazing . We buy…read moreall our trucks from these guys . They 100% stand behind what they sell and service. Great to do business with !

Always kind, professional and quick! BTR has services our fleet for several years and we always…read morehave a great experience. Pat, Amy and Richard are always there in a pinch. Great company to partner with.