This is a rare outlet location for Pottery Barn ... there aren't many of these on the east coast…read more Many might remember that this space in the Wrentham Premium Outlets was previously occupied by Restoration Hardware, which has since moved to Patriot Place. It looks the same now that it is Pottery Barn ... kind of an industrial warehouse sort of feel. The prices here honestly aren't much different from an actual Pottery Barn, except for some of the sale items from the end of the season. Most times, the furniture is discounted ... but not greatly as if the official Pottery Barn website has 20 or 30% off, they don't honor it. Generally, we find that you'll save $50 - $100 off the retail price of furniture through their website or stores. However, you should note that most of the furniture in the outlet store is scratch and dent stuff with some damage being more noticeable than others. The great thing is, Pottery Barn is notorious for backordering items ... so, often the couch, table, chairs you order from the website or regular Pottery Barn store are shipped from the factory and not available to purchase from the floor (unless its a Floor Model at the end of the season). At the outlet, they only sell the stock on the floor, so if you see something you want, you won't have to wait 6 months until it is delivered (even though they say 3 - 6 weeks) because you are buying the piece off the floor. They arrange shipping with a local company, whose prices are very reasonable. We bought a large dresser and it cost us $160 to have it picked up at the store, wrapped and transported and set up in our summer house, 30 miles from Wrentham. That is a huge convenience and bargain and the moving company does a fantastic job. The employees here are hit or miss. Unfortunately, many of them act as though they were working at a Rolls Royce dealership and are on the pretentious side. There are a few who have been really helpful over the last year though and went out of their way to make sure we were happy customers. Overall, if you don't mind a little scratch and dent ... and a hodgepodge of availability ... this store is pretty cool to browse around in. Don't expect to find things at very deep discounts as the pricing usually works out to fairly similar to what you see on their website. However, you are able to see the items in person and have it in your home within a few days at the Outlet. The selection I'd say is so-so usually ... they have 4 - 5 beds, 6 - 8 couches. 20 - 30 chairs, many dining chairs and rugs and shelves and shelves of knick knack crap, bedding and tablewear. We have bought a bed, dining table, dresser, mirror, rug and lamps here. Sadly, Pottery Barn quality is not fantastic and we notice the paint or stains wear off very fast, despite the high prices ... but we like the style.

Great Customer Service! After purchasing what I thought was…read morea great comfy mattress..after just a few nights I realized this wasn't the best mattress for me... after a simple call and visit to the store to find a firmer mattress it was with ease to replace with a more comfortable fit for me! Though it cam at a higher price A restocking fee and a delivery I'm now sleeping comfortably! Thank You Simons Furniture #sleepingeasy

I am very satisfied with Simon"s Furniture in Franklin. We…read morehave purchased many items from Simon's over the years and are pleased with the quality, selection, & customer service. With our most recent purchase, we dealt with Carrie. She is extremely knowledgeable, efficient, personable and non-pressure. Simon's certainly beats the big name stores in all categories! Denise Flynn

I absolutely love this store! It's very deceiving from the outside but the store is quite large…read moreinside with many little nooks and crannies to explore Homemade items, antiques and vintage decor, jewelry, candles, it's always changing and employees are so helpful. The prices are great and many items are priced less than I would've expected to pay. I never leave without making a purchase

If you enjoy being followed around by staff this is the place for you! We decided to check this…read moreplace out today and went through quickly as we were treated as if we were thieves! the staff followed us through the store. Never again! I would never steal something so no need to treat customers like criminals. I will NEVER set foot in there again.

Last year the store got new owners, and they've really increased the quality and variety of items!…read moreThere are cleverly designed house items like drinking glasses, candles, textiles. There are small things too, very original, that kids might enjoy. I often pop by to see their new merchandise.

This is such a great store with many unique items for home decor and gifting. It's ever changing;…read moreevery time I visit things are new. It's so much fun to check out. They have many great events too!

Nasty rude people. Specifically Pablo A. They are also refusing to accept my mattress exchange, as…read morethey promised within 30 days. Its day 20 and customer rep named Pablo refused to process my request without a picture and he was bing picky about the pic, and when I questioned what this is for he/she closed the chat session. I will never shop at Bobs again, they should not be so rude to the customer and lie about taking back mattress that hurts my shoulder. I wanted replacement, not even my money back. Very rude. Bob's value is fine, it's the service that is lacking.

Nasty employee's horrible customer service, poor construction Jordans may be more, but you get…read moregreat service and excellent product for a little more money, run from this place!

Do you know if on the outside I thought it was just gonna to be Full of random stuff. but then…read moregoing inside is actually pretty organized. staff friendly. A vendors of different vendors with products. good patking lot, and hand sanitizer is provided.

Gallery 2 is an awesome place to explore. Not only are the owners absolute peaches, but their…read moreinventory is constantly restocked with new and interesting treasures and they carry a wide variety of items ranging from paintings, statues, antiquated books, furniture, and the like. There are even spots created for venders to display their handcrafted wares, as well! There's something here for everybody, no matter the preferred aesthetic or desired price point. The shop also frequently has specials going on, so I would advise following their Facebook and social media pages. Highly recommend! On a side note, I think the reviewer below may actually be referring to a different antiques store on route 1A(in all seriousness, because there actually is another one that deals heavily in chalk paint and painted items)!

They will literally swarm you and watch your every move until walking out the door. Not good…read morecustomer service

The manager, Kyle, at the Foxboro Bed Bath & Beyond is amazing and spent an hour with me sorting…read moreout an issue I had with my bridal registry. He was calm and patient with me and went above and beyond to help me resolve the "ship or swap" items from my registry. I will go back to this store and highly recommend!

Mike Small was tremendous. Very prompt and stood by his word! A rarity in business today, highly…read morerecommended! Al

Purchased backyard patio furniture at this location today. Service was outstanding! Had a young…read morelady 'Zoey' take care of us, she was helpful, knowledgeable and a delight to deal with. Love this store and the great service.