These people are predators. Every time you see a review that names two sales people, it means that…read morethe company pressured the costumer and gave them a "better deal" if they would do a review. This company may have a good products, but they over-charge and waste your time. In the beginning I was pestered by them multiple times until I sat down for a 2 hour presentation on their products. I told them that I have a rule where I think things over for 24 hours before signing a contract, they kept pushing and pushing and offering me "better deals" until I gave in. After doing a tiny amount of research after the meeting, I found that they are seriously over-priced and are known to have aggressive sales tactics. Within the same day, I sent an email that I would like to cancel the contract (Legally I have 3 days to do so) and suddenly they go super quiet. I've sent multiple emails to the salesperson and still haven't heard anything. I've called and they claimed the contract was cancelled and yet I still received notifications that they checked my credit and even approved me for a loan. Do not work with these people!

Absolutely terrible experience. Do NOT use this company…read more A contract was signed on October 1, 2025, and as of now no work has been done on the roof whatsoever, despite the contract stating the job would be completed by 11/28/2025, which constitutes a clear failure to meet contractual obligations. The company has dragged their feet from day one. Communication is almost nonexistent. My elderly grandparents have no idea when or if workers will show up. On the rare occasions they do call, the workers either cancel last minute or don't show up at all. When you try to call the company, no one answers, and voicemails are never returned. They ordered the wrong materials, then let them sit for weeks before even bothering to pick them up and reorder the correct supplies, causing even more unnecessary delays. The pricing is outrageous--2 to 3 times higher than the average, with absolutely nothing to justify it. After reading other reviews, it's clear this company preys on elderly customers, banking on the fact that they won't fight back. This has been nothing but excuse after excuse, delay after delay, and zero accountability. If they respond to this review telling you to call them, don't waste your time--no one will answer, and no one will call you back. Save yourself the stress, frustration, and money. Look elsewhere.

I love working with TRA Snow and Sun! Their customer service is always on point! My snow retention…read morewall was affordable, and the quality is AWESOME! I love the fact that they are a local Utah company, and they follow environmental friendly practices! We work with Robyn, and she has gone above and beyond to make sure our experience was top notch. I highly recommend using this company!

From the owner: Located in American Fork, Utah, TRA Snow and Sun is an all-American company that's been in business…read moresince 1996. We manufacture and install engineered snow retention and solar mounting solutions. Our products include: -Snow Retention Systems: Snow Bracket, Standing -Seam Snow Guards & Deck Mount Snow Guards -Solar Mounting Systems: Flush Mount Solar Racking, Ballasted Solar Racking, Elevated Solar Mounting -Systems, Solar Awning Systems, Solar Ground Mount -Systems -Roof Ventilation -Roof Flashing: We focus on each individual project like no one else in the industry. Tell us about your unique project issues and we'll engineer a solution for you! You can visit our website to view our full catalog, or call our experienced team. We're here to help you in the planning and development of all your projects.

Shaan and Ram Builders were great to work with. Very responsive to all our questions and the house…read morelooks amazing. We had to replace one side of stucco completely and decided to refinish and change the rest of the house's color at the same time. The work was done quickly and professionally. Shaan was great with communication and made sure the end product fit our needs.

This company is working on the apartment complex that I live in. Back at the end of May, one of the…read moreboards from their scaffolding fell onto my car and wrecked the hood of my car. Our leasing office gave me the contact information for Paul who is the guy in charge of the project. I gave him a call and discussed what happened and he wanted photos. I sent them to him and he said he submitted them to a repair shop. I hadn't heard back in a little bit so I followed up and he never responded. Then, signs appeared on the scaffolding saying that the company wasn't responsible for any damage caused to vehicles. Paul has yet to respond to me since his initial request for the photos and informing me he submitted the photos and it's almost been a month since this happened.

They had to come out and redo 2 other companies work. I called 6 Soler companies all I had to leave…read morea message and only one actually texted back. Ascent had a real person that answered the phone and quickly found a time that I could get the repairs done which was within 2 days. Great service. Friendly and courteous staff. A breath of fresh air compared to other companies. Real service! The price was amazing, very affordable.

Sent out someone who didn't speak English. Called from the office giving an improper diagnosis and…read morean offer to charge hundreds to put down some silicone or thousands to change a vent cover, neither of which would've fixed the problem. Rude and incompetent company to avoid for any roof related repairs.

Won't be able to get to you for 3 months. I asked why and they are short handed. Apparently not…read morewilling to pay that much for help. I was a little disappointed that they were too busy for me.

I'm very mixed on my review. I just had a patio cover and cement put on my house. Let me say…read morefirst off, THE QUALITY OF THE WORK IS TOP NOTCH. I don't have one single problem with the finished product. My hesitation on giving it the highest rating is the time it took to finish it. I signed my contract 7/15 and my work was finally completed this week. I will of course give them the 3 weeks to get the permit. But honestly! When the salesman signed us up, he said once we had the permit, it could be done in 2 weeks. Our patio was unusable for over 2 months. I ended up acting like the Project Manager, calling all of the sub contractors myself to line up time to get work done. Would I do it with them again? Probably, but I would definitely not sign a contract until I had a end date written into the contract. (P.S. count how many times they tell you they do work on the temples. This was a little off putting)