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    West Desert Roofing

    5.0 (1 review)
    Special Hours Closed
    Updated 2 months ago

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    1 month ago

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    Master Roofing

    Master Roofing

    5.0
    (10 reviews)

    After getting six bids, Master Roofing was the clear choice...and they exceeded expectations at…read moreevery step. Ahmad came to our home to provide a free quote and spent nearly two hours thoroughly inspecting both the roof and the attic. That level of detail immediately set them apart. He took the time to explain everything clearly, which gave us a lot of confidence in their process. We received six different bids, and Master Roofing's was by far the most comprehensive. It was clear that other companies were leaving out items that likely would have shown up later as added costs. With Master Roofing, everything was transparent upfront. Before the project even started, McKay and Kris came out to walk us through the entire process. They were professional, thorough, and made sure we knew exactly what to expect. Throughout the project, Cole (the project manager) was exceptional. His communication was consistent, proactive, and incredibly helpful. We always felt informed and taken care of. The crew was fantastic...friendly, professional, and efficient. They worked quickly without sacrificing quality, kept the job site clean each day, and were very respectful of our property. They even finished the project about half a day earlier than expected. After completion, McKay stopped by to personally check everything over and make sure we were satisfied, which really speaks to their level of care and accountability. I highly recommend Master Roofing. Do your homework and get multiple estimates...you'll quickly see why this company stands out.

    I highly recommend Master Roofing. We had a question about our roof and skylight on a reroof they…read moredid for us several months ago. Cole was very helpful every step of the way and answered our question to our satisfaction. He was polite, punctual and very knowledgeable. Look no further for a roofing and or skylight job than Master Roofing.

    DaBella

    DaBella

    3.5
    (15 reviews)

    These people are predators. Every time you see a review that names two sales people, it means that…read morethe company pressured the costumer and gave them a "better deal" if they would do a review. This company may have a good products, but they over-charge and waste your time. In the beginning I was pestered by them multiple times until I sat down for a 2 hour presentation on their products. I told them that I have a rule where I think things over for 24 hours before signing a contract, they kept pushing and pushing and offering me "better deals" until I gave in. After doing a tiny amount of research after the meeting, I found that they are seriously over-priced and are known to have aggressive sales tactics. Within the same day, I sent an email that I would like to cancel the contract (Legally I have 3 days to do so) and suddenly they go super quiet. I've sent multiple emails to the salesperson and still haven't heard anything. I've called and they claimed the contract was cancelled and yet I still received notifications that they checked my credit and even approved me for a loan. Do not work with these people!

    Absolutely terrible experience. Do NOT use this company…read more A contract was signed on October 1, 2025, and as of now no work has been done on the roof whatsoever, despite the contract stating the job would be completed by 11/28/2025, which constitutes a clear failure to meet contractual obligations. The company has dragged their feet from day one. Communication is almost nonexistent. My elderly grandparents have no idea when or if workers will show up. On the rare occasions they do call, the workers either cancel last minute or don't show up at all. When you try to call the company, no one answers, and voicemails are never returned. They ordered the wrong materials, then let them sit for weeks before even bothering to pick them up and reorder the correct supplies, causing even more unnecessary delays. The pricing is outrageous--2 to 3 times higher than the average, with absolutely nothing to justify it. After reading other reviews, it's clear this company preys on elderly customers, banking on the fact that they won't fight back. This has been nothing but excuse after excuse, delay after delay, and zero accountability. If they respond to this review telling you to call them, don't waste your time--no one will answer, and no one will call you back. Save yourself the stress, frustration, and money. Look elsewhere.

    West Desert Roofing - roofing - Updated July 2026

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