Almost makes my skin crawl.....
While I have been to worse places, this is a place I'll still likely never return to.
They say first impressions are important - well my first impression of this place was not at all good. While things slightly improved, this place isn't promising.
I arrived about 30 minutes earlier than my appointment time and came upon a crowded waiting room. I went to the desk and the miserable human being sitting there almost went out of her way to not acknowledge me. I did notice a sign in sheet on my own, signed in, sat down. About a half hour later - after nothing - I saw another patient with a clipboard for a new patient paperwork, so I went back to the front to this miserable person and told her I was a new patient. No eye contact, she sighed and handed me the clip board with a pen and nothing else.
I get it - people have bad days - but you don't take it out on complete strangers in your place of work. Can't handle it, then quit. Better yet, she should get reprimanded and terminated. I work in healthcare and this is inexcusable. The fact that she's working is poor. She was wearing blue scrubs and had her Airpods in. Thankfully, I didn't have to deal with this sorry sack again as I handed my clipboard to a friendlier and more welcoming person. If I cared enough to come back, I can only wish to never see this person again.
Past that person, all other staff were friendly enough. The doctor answered my questions. I was given a prescription - but instead of them faxing the script to my pharmacy, they have this place I never heard of that delivers to your doorstep. I'm on the fence about trying it or just holding out for another dermatologist.
I was eventually seen about 40 minutes past my appointment time - an hour and ten minutes total wait.
This is located on the 5th floor in a building that holds a lot of other offices. There is plenty of parking, but it can get crowded at the same time.
Would've probably been about 3 stars, but that person at the desk is not very good for any environment that has to do with the general public.
So I will see what else is out there before I attempt to return to this location - IF I do at all. Maybe if I do, hopefully that nasty person is no longer employed there and they'll give choices on where your prescription can go. read more