Dr. Bankole Samuel is a very caring physician. He is great on follow-up and has a good bedside…read moremanner. He has operated on my husband 3 times and he just thinks he is the best at what he does! A good man, a great surgeon!

I have been a patient here several years with no problems besides sitting around in a waiting room…read morerecently staff has become rude new doctors refuse to fill prescriptions told me I had to come back for another appointment found I spent more time arguing between the receptionist and the doctor on my last telephone visit doctor was increasingly rude no bedside manner whatsoever!!!! But they don't seem to have a problem billing me or my insurance company

DON'T GO THERE! I have asked for my medical records w/ 2 emails and 2 phone calls and no response…read more I have asked for referral to specialist and no response. I asked to be seen when prescribed meds didn't work out--I got a call one month later. Their phone system is very difficult to navigate. I went there b.c. it was close to where I live, but if I don't exist to them doesn't matter.

On February 10, 2026, I received an injection of cortisone to decrease the amount of pain in my…read moreshoulder and arm. My Primary Care Physician had opined that the rotator cuff might be the problem, and that cortisone might help. Within hours of the procedure, the pain was gone! Yesterday, on March 29, 2026, while visiting my wife in her hospital room, I leapt from my chair to prevent (successfully) a table from falling over and caused excruciating pain in that shoulder. My phone call to N.E. Orthopedics today confirmed my suspicion that it was too soon for a follow-up shot, but I was dismayed to hear that their company might not want me to return. Frankly, I was so shocked to learn that information that I merely hung up without seeking an explanation.

This is a comment about the treatment that I received at the NEOS Physical Therapy office in…read moreLudlow! Ma. i had shoulder replacement surgery in February and am recovering well. At my second appointment at the Physical Therapy office a heat pack was applied to my shoulder for 10 minutes. The rest of the appointment proceeded as normal with exercises. That evening I felt some wetness on my shoulder. As I examined it more closely, I had a 3 inch burn spot with large blisters draining. I returned to that office the next day and was told that such a burn had never happened before. I then proceeded to the Urgent Care office and was diagnosed with 2nd degree burns. I was prescribed an antibiotic cream to apply for the next 5 days. So not only am I dealing with the pain from my surgery, I also have to suffer with the pain from the burn. I will never allow any therapist to apply heat during my treatment.

My husband went to the emergency room around noon on 2.26.24 with a broken left wrist. He was…read moretreated by Dr. Wilson. My husband's wrist bones were basically shoved into his hand. Dr. Wilson put his fingers in some contraption that hung his hand suspended so that hand, wrist and forearm hung down from the top. He also put a weight on his arm just above the elbow. The doctor then put the arm and wrist in a soft cast. My husband has had 2 follow up appointments with the orthopedic surgeon and the x-rays now show marked improvement and much success in realigning the bones. The orthopedic surgeon has been very impressed with both Dr. Wilson and the success of his treatment. If the wrist looks as good in 2 weeks, there very likely will be no need for surgery. Then the plan is to put his wrist in a regular cast. Dr. Wilson needs to know how brilliant we all think he is and how thankful we are that we got him in the emergency room.

Very horrible experience with my private medical record . Violated hippa . One of the employees…read morewent into my medical record and exposed everything to another individual that didn't work in the office . They are not compassionate and do not respect your privacy . Emailed manager and the manger sent email back saying they made the employee go over the hippa laws . Employee still works at the office I do not feel comfortable going there knowing my privacy can be exposed

I have only had a consult for a face lift ; so far very impressed with the Dr's thorough and…read morethoughtful explanation of why and how our faces age, and what he can realistically do to improve our appearances. He also explained the procedure in detail to the point where I can visualize the whole process. It would appear this Dr. is extremely knowledgeable as well as skilled. I give only 4 stars because, frankly, I have had no work done yet. I might also add that the office is pleasant,and his staff is very nice. So at the very least get a consult with Dr. Stanislaw!