I don't know where the name AEIOU comes from, but the Massachusetts General Urgent Care was fine…read more Handled my problem fairly quickly. The usual paperwork/insurance is needed; you'll fill out the usual forms. Treatment was quick and easy. Only one provider on staff on a Friday, but not a long wait, either. Well done.

This facility is 1 of the 2 choices I have to send my (60+/- transportation service providers for…read moreDOT physicals throughout the year. Hands down the 1st choice for getting in an out on a busy business schedule!

My man went in there with chest pain blood pressure 180 over 120 they took his blood pressure and…read moresent him back out in the lobby to sit for three or four hours straight and then when they finally took him back check his blood pressure again it was still really high and they just left him in the room for about 3 more hours without seeing anybody not trying to help him at all put everybody else first

This is specifically related to the anesthesiologist that answered the question in regards to why…read morethe anesthesia was burning like fire "sometimes it hurts, good night". Not very good bedside manner. Would not recommend.

Dr Nitya is the real deal. If you're looking for a passionate, caring, knowledgeable naturopathic…read moredoctor, she's the one!! I trusted her with my health issues other doctors couldn't touch, and Dr Nitya did not disappoint. I highly recommend her.

Testimonial: Nitya…read more Dr. Eisenheim guided me back to health and set me up to stay well going forward. At age 54, after years of intermittent problems and alternative treatments, I feel that I finally understand what I need to do to take care of myself. When I first turned to Dr. Eisenheim, my primary complaint was that I'd been experiencing morning exhaustion for a long time. It was difficult to start the day, day after day, with no desire whatsoever to get out of bed. Was I depressed? Was I just getting old? Was this what it was going to be like from now on? Another, lifelong, problem was food cravings that kept my weight a little higher than I felt comfortable with. The problem was far worse when I was younger, so I tried to be grateful that it had become much more manageable and just deal with it. Dr. Eisenheim determined that, among other things, I was suffering from moderate adrenal exhaustion. I'd experienced it twice before, and here I was again! She put me on a program that got my adrenals back in shape. I even held up well as we headed into the dark months of late fall -- a time when I traditionally crash. I feel like myself again. More than previous practitioners, Dr. Eisenheim helped me understand my vulnerability to adrenal problems and how to avoid future crashes. Because I really get it now, I feel confident that I can plan and do the self-care I need. As for the food cravings, some concerns about inflammation prompted Dr. Eisenheim to recommend the "TQI" (To Quiet Inflammation) book/eating plan. Now, I've been focused on healthful food all my life. But committing to the TQI regimen for several weeks brought me solidly back to basics long enough to remind me that my body demands a narrow path, food-wise -- and that it's so worth it. The chronic cravings virtually disappeared. I have little desire for foods that put me off-balance. This is huge. And I find myself gradually losing weight despite eating five times a day. I feel really good about where I am now, and optimistic about the future. I would definitely go back to Dr. Eisenheim ... but I don't think I'll need to!

I came into Dr Vatrenkos ER in great duress. I was treated quickly with great care and compassion…read more Dr Vatrenko paid close attention to my complex medical case reviewed in great detail with my specialist. Dr. Vatrenko was gentle and thorough and I would trust him with my life all over again. I am very thankful for his empathy and follow up care as well. Overall I would highly recommend Konstantin Vantrenko DO, and if I could give ten stars I would. This man deserves them. Thank you.

Dr. Landes has no compassion for a patient in pain. He booked me in for an appointment although he…read moredid not have time to work with my wound. Told me to come back in 8 days (after his vacation). He proceeded to debride my then infected wound for nearly 2 hours with only topical numbing. EXCRUCIATING PAIN!!! (And, he yelled at me to stop jerking when he cut into a nerve.) I ended up with a 4" x 3" x .5" hole in my leg and 2+ months of visits at another wound center to repair the damage done by Dr. Landes. Don't go to his wound center!!!! There are other very good ones nearby.

The staff at this office are amazing, responsive and patient. A lot of times when people go to the…read morevet they're not happy, stressed about their pet, expecting the worst and hoping for the best. They know we don't always hear what we want to hear and we have to process our emotions. The staff at PVVH seem to understand and attempt to help us process our feelings the best that they can. Unfortunately we tend to lash out due to our feeling overwhelmed. Kudos to them. As for Dr underwood, fortunately she is direct, not always liked for that reason, but there will never be any guesswork on where you or your pet stand! I for one appreciate her honesty and commitment to her animals. We love you Dr Underwood!!! Another one of your happy clients!

tl;dr - They were…read morefrequently telling me inconsistent things, and when they made mistakes, they didn't apologize, let alone acknowledge those mistakes - they were assholes. ** I'm new to the area and called about boarding my small dog while I headed to a silent meditation course. The first reception person I spoke to (whose name I didn't get) was nice. She told me the dates I needed would work, and that all I had to do was drop off a fecal sample. I did that the next morning, to a reception person called Elizabeth. She told me the cost was $30, which had not been mentioned before. It wasn't cool that this (seemingly way too high) fee had not been mentioned, particularly when paying it doesn't confirm booking, and they were not offering a record of these test results. But I needed a place for my pup to stay (and I'd already collected the shit and driven it over), so I paid it. I also sent over vaccination records. Elizabeth left a voicemail to say the fecal test was negative, which was good, but that my dog's Bordetella record was missing. I had thought it was included, but I misremembered what it was called (my dog has a pet passport from Europe which is in Italian). Elizabeth had a habit of replying with the word 'Correct' in this kind of authoritative way, even when the thing in question was not. She did this on our call, and I overheard it in the office when she was speaking to another customer. So I called around a bunch to try and confirm a Bordetella shot, and eventually found a nice vet who could do it. I called Pioneer Valley back to ask if I could confirm the dates for boarding now that the Bordetella shot was scheduled. This time I got Linda, who at least wasn't rude, but the call took forever. She told me Bordetella was there, but distemper was missing. Getting this information took something like 25 minutes. I mentioned a couple times that Elizabeth had told me the opposite the day before, explicitly confirming distemper was there. I knew my dog had had the distemper shot previously, so I confirmed with Linda that they offered it at their facility, and that he could get it and still board there assuming he had had the shot previously (so therefore did not need the booster). Linda told me this was fine. I found the record quickly and sent it over, and someone named Alyssa called back. Alyssa was a dick. She was rude as hell as she told me the vaccine record I had provided wouldn't work (there is definitely a nice, professional way to do this). She made me re-confirm the boarding dates I had requested for something like the 5th time, only to once again tell me they couldn't take him. I told her Linda had confirmed for me that they could do distemper maybe 15 minutes before. Alyssa said they couldn't get him in for this because "they were booked until August, and he would need a full checkup BY LAW." Emphasis hers. There was no apology for their terrible internal communication, and their even worse treatment of me as a customer, and as a human being. I want my $30 back. Don't go to a place like this where they're incompetent and they treat people poorly. There are other super nice, knowledgable vets (Shelburne Falls Vet Hospital is one!) minutes away.