The customer service was excellent. The service was very quick. Chris was great to work with from…read morestart to finish. His work was impeccable and he was very respectful, knowledgeable and kind. Highly recommend them.

Very friendly staff and cut the glass to my specifications, with a very reasonable priceread more

Called to order a simple wall mirror. Was told due to the size they would order and install in…read moreabout a week. Called after a week and was told it would be the following Tues or Wed. Called both Tues and Wed of the following week. Had to leave VM. Received a call late Wed stating that he had been out office a couple of days and was catching up. If I still wanted the mirror he would order it and it would come in next week ?????? So you never ordered it on the day I initially called and placed the order???? It's been almost three weeks now. You can keep it along with your poor customer service.. Ordered from West College glass today, picking up tomorrow.

Randy did an excellent job with my shower door. Even when there was a manufacturer defect that I…read morehadn't noticed, he ordered a new part, came back out, reinstalled everything and made sure I was satisfied with the job. Their price was excellent and the customer service top notch.

Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

they did a really great job on my windows 10/10 would recommend them if you need any type of…read moreglasswork done

From the owner: Golden Glass excels at window replacement and new construction installations quickly. Golden Glass…read moreprovides excellent customer service and products to include shower doors, shower and tub glass, windows, window glass, doors, door glass, mirrors, table top glass, storefront and more. Golden Glass aims to help all with all their window, door, glass and mirror wants and needs.

Glass Monkey repaired 2 chips in our windshield - 1 was several years old, and the other had just…read moreoccurred (thank you, Nashville - great job maintaining those roads!). Glass Monkey was quick, thorough, professional, and reasonably priced. I would highly recommend 2 things: 1) Glass Monkey for all your windshield repairs, and 2) staying the heck out of Nashville.

What a great company! Everyone should definitely call this…read moresmall business because the competition just wants to soak you for $$$ They are fast, efficient and customer service oriented. You won't be disappointed with this guaranteed service!

My son broke the neighbors window with a ball. They came out next morning to estimate and has the…read morenew window in before the week was over.

From the owner: City Glass & Doors is a full-service commercial and residential glass and door company that…read moreprovides high quality glass, mirror, windows and doors products and sales, service and installation to the community in Tennessee.

They are installing glass in my shower now. Mr. Gibson is kind, mannerable, and does good work.read more

From the owner: Gibson's Glass and Mirrorread more

Our builders were supposed to take care of the leakage that we had with our shower door since June…read moreof 2022 with constant neglect of back and forth communication and lack of care. Came out 3 times to fix our leaking shower door and were rude and frustrating. They kept putting more silicon sealant around the door. When we reached out to Oz and Jesse, they were very kind and quick to respond. They came out and fixed our shower door in minutes.

From the owner: We are a family company that prides ourself on making things simple and fast, no more waiting…read moremonths for your job to be completed

Glass doctor made my experience very smooth and easy. They were able to fit me in earlier than…read morescheduled and even came to me. A bonus ! Mike was my service technician he was professional and courteous and prompt. Thanks Glass Doctor

Customer Service was phenomenal. They were skilled and polite…read more We needed our shower doors to be removed and replaced. Glass Doctor of Nashville were quick to respond to our call and very knowledgeable. Will use them again if a need arises.

Poor attention to details. They left stickers all over my new windows, then said they had to in…read moreorder to get a TVA rebate, which btw t never told us about!! I love looking through my expensive new stickers!!

The salesperson was Shane Russell each time. Great price for the windows especially since we were…read morereplacing windows that were original to the house--single pane with wooden frame. Had 5 installed first in 2019 and it was a fantastic process from start to finish. Our installer was Michael Ashburn who did an amazing job and took his time to explain the windows and review paperwork at the end. We chose Window World again based on our previous experience to complete the house (10 windows). This year the experience was just ok. The salesperson/measurer forget a window in the quote. That problem was remedied by $ off the cost which is equivalent to the coupon that you typically see in the mail/coupon books. Not bad I suppose as it could have been nothing. Then on the day of installation the installer, Austin Brickley, arrived about 30 minutes late without any notification. There was a screen with tears which wasn't a problem to schedule for repair. However, it was getting dark and started the rain so I think they may have started to rush. One window was partially caulked and one was not caulked at all. Got it all scheduled and then they had to reschedule and then there was an error with the phone number. Third attempt went fine and Josh, installation manager, was the person to come take care of all the issues. Overall not a great experience for 2020 but at least all the windows are done and look great WITHOUT breaking the bank. Huge difference in energy consumption so well worth it.