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West College Glass

3.4 (10 reviews)
Closed • 8:00 am - 3:30 pm

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4 years ago

Met my need! Provided insight to what I was trying to accomplish which lowered my cost from what I expected.

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6 years ago

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Scott S.

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8 years ago

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Scott S.

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4 years ago

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5 years ago

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8 years ago

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11 years ago

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9 years ago

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8 years ago

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Ask the Community - West College Glass

Do you do glass fabrication for bathroom showers?

We order our shower glass from several manufacturers. We do not personally fabricate the glass.

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All Star Glass

All Star Glass

(12 reviews)

Had a couple cracked panes and couldn't find a replacement window anywhere. So glad I came across…read morethese guys. Came back few days later and it looked like new. They also helped me with replacing the tilt latches and replacing the balances which she had to order out of a catalog. Doesn't seem they up charged, either. Probably spent 1/3 the price even if there was a replacement window. Highly recommend!

Short version: My $355 glass replacement turned into an $1800 glass replacement…read more Long version: I am giving a two star review and not a one star review because the two women who work at the front desk were very polite and responsive. The delivery team of two men was also kind and professional however the glass maker was probably one of the rudest individuals I have ever encountered. I called All Star Glass to see what their typical wait time for replacing a piece of glass was and they notified me 24-48 hours. After reading the Google reviews it seemed that this was the norm for them. This was important to me because I dropped the glass off on a Monday and needed it by the latest Thursday because I had a flight out of Nashville at the end of the week. I also didn't want to not have a front window for my living room for the entire week especially when I was not there. No worries however because I was told it would be done Tuesday. After receiving no update on my glass, I called them back and was told it would be done the next day (Wednesday). After again receiving no update on Wednesday, I called again and was told it would be done Thursday. By the time Thursday rolled around I called back and was told it would be done Friday even though I made it clear early in the week that I had a flight to catch. When I called Thursday, the woman at the front desk handed the phone over to the glass maker who immediately started yelling and getting very angry, telling me that NO ONE told me the glass would be done in 24-48 hours (just read the other comments. This seems to be the norm) and that HE told me it would be done Friday (I would have never agreed to this in the first place considering I had a flight and wouldn't be able to get the glass on Friday). The glass maker continuously called me a liar, yelling at me, threatening to hang up and not make the glass, saying that no one told me 24-48 hours despite the fact that I was told MULTIPLE times that this is how long the order would take. I tried being cordial as I shared my frustrations of needing to now change my flight but the glass maker didn't care, continuing to throw personal jabs and calling me a liar, referring me to the worst customer he has ever dealt with. Every time I tried calming him down (because I really did need the glass) he continued throwing personal shots at me. Very unprofessional. $355 for glass and $1500 later for having to change flights at the last second, the glass is installed. I would strongly recommend that the owner of All Star Glass gets a new glass maker as the current one is not well.

Window World of Murfreesboro - Window World

Window World of Murfreesboro

(11 reviews)

Poor attention to details. They left stickers all over my new windows, then said they had to in…read moreorder to get a TVA rebate, which btw t never told us about!! I love looking through my expensive new stickers!!

The salesperson was Shane Russell each time. Great price for the windows especially since we were…read morereplacing windows that were original to the house--single pane with wooden frame. Had 5 installed first in 2019 and it was a fantastic process from start to finish. Our installer was Michael Ashburn who did an amazing job and took his time to explain the windows and review paperwork at the end. We chose Window World again based on our previous experience to complete the house (10 windows). This year the experience was just ok. The salesperson/measurer forget a window in the quote. That problem was remedied by $ off the cost which is equivalent to the coupon that you typically see in the mail/coupon books. Not bad I suppose as it could have been nothing. Then on the day of installation the installer, Austin Brickley, arrived about 30 minutes late without any notification. There was a screen with tears which wasn't a problem to schedule for repair. However, it was getting dark and started the rain so I think they may have started to rush. One window was partially caulked and one was not caulked at all. Got it all scheduled and then they had to reschedule and then there was an error with the phone number. Third attempt went fine and Josh, installation manager, was the person to come take care of all the issues. Overall not a great experience for 2020 but at least all the windows are done and look great WITHOUT breaking the bank. Huge difference in energy consumption so well worth it.

West College Glass - glassandmirrors - Updated May 2026

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