1. West Coast Pool Services

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West Coast Pool Services

5.0 (1 review)
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Pool inspection

Pool chemical testing and balancing

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2 years ago

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Austin G.

Thank you for the kind words Shane!

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American Pool and Spa Repair - Another photo clearly showing the HLS error light. This is a $25 part to solve the problem.

American Pool and Spa Repair

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When the jet pump on our spa stopped working, our regular pool guy quoted a new pump installed for…read more$1,250.00. I called for a second opinion. Mo and Bijan said they would come out the next day and diagnose for the cost of a one hour service call, but that they would apply the cost of the service call toward the repair if I have them do it. I said OK. They came out, met my wife at the house, diagnosed the problem, and were able to do the repair during that service call with a part they had on the truck. Total cost: $135.00. Saved me $900.00. My wife said they were super helpful and friendly. Guess who I'm calling next time? Thanks guys!!!

My issue started in Nov. 2024. Not a huge deal. Very inconsistent spa heater. Sometimes fine,…read moresometimes overheats or under heats and "service" light is on. First American Home Warranty sent Mo. Short version is he never fixed the problem after a few tries. We eventually just dealt with it after being overly frustrated with the service we got. So last week we tried again. Sadly, First Am sent us Mostafa again. Who failed before. This time he came out not to fix, but to "diagnose and report back." He reported we don't have a required check valve, know in that "missing parts" is an automatic denial from the home warranty company. The problem? 1. A check valve is NOT required (only recommended), which he later admitted to the warranty company, but more importantly, my system has TWO check valves! Two! And they are really big and highly visible. This guy either has no clue what he's doing, or he's a total scammer hoping the homeowners don't know what he's saying and just accept the denial of coverage. Mostafa also left my heater on all night which costs me about $100. To top it off, he submitted a photo to the insurance company that was not even my equipment! I asked him to please let the insurance company know that he made a mistake in saying I didn't have a check valve, and to also please provide the code violation (which doesn't exist) that resulted in my claim denial. No response. Now first Am is sending me a new technician from a different company with barely higher reviews and similar reports of questionable actions. I'm nervous because the new person is asking who came before him. Part of me wonders if all of these home warranty guys are in cahoots. I hope I'm wrong.

Pool Specs - Jordan and his team at Pool Specs LLC saved my above ground spa.

Pool Specs

(31 reviews)

Jordan did an amazing job on our 15 year old above ground spa. It wasn't heating and there was a…read moreleak. We had someone else out previously that "fixed" it, but actually did more harm than good with the work that he did. Jordan patiently explained all that had to be done, and gave us a few different scenarios and pricing of depending on what he found as he dismantled and tried to fix the spa. Access to the repair area was extremely tight and difficult which made his job even harder. Of course, it turned out to be the worst case scenario; despite the price we decided to fix it. (the alternative would have been a new spa) Due to the fact that we were in no huge rush to fix it, Jordan patiently worked on it after a full day of work for over a week. He was patient, respectful and professional. After a week of work, her finally got her up and running. I'm sure this job ended up being much more difficult than he had anticipated....but he did a great job fixing it. I would highly recommend Jordan to anyone requiring repair of their inground or aboveground spa's.

Pool Specs did an amazing job resurfacing our pool, installing beautiful new tile, and setting up…read moreour salt system! Jordan and his team were professional, efficient, and a pleasure to work with from start to finish. The quality of their work really shows, and our pool looks and feels better than ever. We're beyond happy with the results and would highly recommend Pool Specs to anyone looking to upgrade their pool!

West Coast Pool Services - poolservice - Updated October 2026

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