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West Coast Pool Services

5.0 (1 review)
Closed 6:00 am - 5:00 pm

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Services - West Coast Pool Services

Pool chemical testing and balancing

Pool cleaning

Pool draining

6 More Services

Pool inspection

Pool installation

Pool maintenance

Pool remodeling

Pool repair

Pool skimming

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1 year ago

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Austin G.

Thank you for the kind words Shane!

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American Pool and Spa Repair - Another photo clearly showing the HLS error light. This is a $25 part to solve the problem.

American Pool and Spa Repair

(157 reviews)

My issue started in Nov. 2024. Not a huge deal. Very inconsistent spa heater. Sometimes fine,…read moresometimes overheats or under heats and "service" light is on. First American Home Warranty sent Mo. Short version is he never fixed the problem after a few tries. We eventually just dealt with it after being overly frustrated with the service we got. So last week we tried again. Sadly, First Am sent us Mostafa again. Who failed before. This time he came out not to fix, but to "diagnose and report back." He reported we don't have a required check valve, know in that "missing parts" is an automatic denial from the home warranty company. The problem? 1. A check valve is NOT required (only recommended), which he later admitted to the warranty company, but more importantly, my system has TWO check valves! Two! And they are really big and highly visible. This guy either has no clue what he's doing, or he's a total scammer hoping the homeowners don't know what he's saying and just accept the denial of coverage. Mostafa also left my heater on all night which costs me about $100. To top it off, he submitted a photo to the insurance company that was not even my equipment! I asked him to please let the insurance company know that he made a mistake in saying I didn't have a check valve, and to also please provide the code violation (which doesn't exist) that resulted in my claim denial. No response. Now first Am is sending me a new technician from a different company with barely higher reviews and similar reports of questionable actions. I'm nervous because the new person is asking who came before him. Part of me wonders if all of these home warranty guys are in cahoots. I hope I'm wrong.

Awful! GOOD LUCK getting a call back. No wonder they have bad reviews. This is insanity. I would…read morenever again use them. They also said something different was wrong with my pool than two other companies which makes me think they don't know what they're doing. A hard no.

Platinum Pool Company - Beverly Hills new pool and deck

Platinum Pool Company

(116 reviews)

We hired Platinum Pools after weeks of meeting with and getting bids from lots of (both big and…read moresmall) pool building companies.  This being our first pool, we wanted to make sure we made the right decision on a contractor.   From the first phone call we felt very comfortable with Dennis (also the owner).  He was very knowledgeable and came out (himself vs sending a sales person like many of the other companies did) the very next day to visit the site and meet.  From that initial meeting we knew he was our guy and the hunt was over.  He was knowledgeable, realistic, and we felt we could trust him and his work.  He even offered to take us to jobs he completed nearby to see the workmanship and speak to other past clients.     Once we signed the contract with Dennis, we hit the ground running.  We met with his designer/plan preparer the very next day.  The designer (and Dennis) was able to take my (crazy and all over the place) ideas and vision and turn it into something better than I imagined.  We even added a built-in fire pit and BBQ counter to the design which I am SOOO happy we did.    Within days after permits in hand, demo began and everything moved quickly.  His crews are polite and respectful and know what they are doing.  Their mason (I think his name is Sergio) is a true artist and my kids loved watching how patient and particular he completed each task from installing the pool tiles and coping to building the BBQ area.   Unfortunately, it rained for about a week after the steel was installed in the pool so we had to put things on hold for a few extra days until it passed.  Once the rain was gone, Dennis and the project manager Deny were here bright and early with water pumps and had the project back on track in no time.     Before hiring Platinum Pools I had already picked out the tile that I wanted to use to go around the pool area that I saw in a showroom at MSI.  I didn't even think about how slippery this could get once water gets involved (later I realized the tile I wanted was for indoor use only, I had no idea there was a difference).  We are so grateful Dennis and his awesome designer brought this to our attention at our initial meeting and recommended a porcelain tile by Pera Tile that is made specifically for pool decking... it has a special magic grip already added to it so its WAY less slippery when wet.  It looks almost exactly the same (I actually like it better) and it was less expensive!   It would have been a nightmare going with the tile I was set on having kids running around the pool area.   Needless to say, our experience with Platinum Pools has beyond exceeded our expectations.  Our finished backyard looks amazing!  Dennis and/or Deny were in constant communication with us, kept us in the loop of the scheduling, what to expect, answered our questions in a way we could understand, and even got the project completed two weeks faster then promised.  From the initial meeting, to the designer, their crews, to the final walkthrough we have been impressed.  We are so glad we choose Dennis and recommend Platinumm Pools to anyone looking to upgrade their space

Just wanted to say thank you to the team for bringing my backyard to life. They built my new pool,…read morespa, patio, and full landscape from the ground up. The quality, communication, and attention to detail were on point. Highly recommend if you want it done right and correct price.

Way To Go Builders, Inc - Gorgeous full backyard remodel job; full pool and spa remodel, outdoor kitchen installation, attached patio cover, and pool deck.

Way To Go Builders, Inc

(380 reviews)

West Hills

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

I recently had my pool remodeled by Way To Go Builders and worked mainly with the project manager…read moreTamir. Overall it was a really good experience and the process went smoothly. The remodel included changing the old plaster to mini pebble, installing new tile, adding a new LED pool light, and doing the deco seal around the pool. The finish came out great and it completely refreshed the look of the pool. Once all the materials were ordered and ready, the actual work was completed in about a week, which I was really happy about. Tamir kept everything organized and the crew stayed on schedule. I also appreciated that he was able to accommodate a couple of last-minute additions I requested during the project and made sure everything was taken care of. The crew did solid work and the pool looks great now. I'm happy with how everything turned out and would recommend Way To Go Builders if you're planning a pool remodel.

West Coast Pool Services - poolservice - Updated May 2026

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