I had an outstanding experience with this medical transportation company. The driver arrived on…read moretime, was extremely professional, respectful, and made me feel comfortable throughout the entire trip. The vehicle was very clean, well-maintained, and the ride was smooth and safe. What impressed me the most was how caring and patient everyone was. They treated me with kindness and made sure I got to my appointment without any stress. Reliable transportation is so important for medical appointments, and this company exceeded my expectations. If you're looking for dependable, punctual, and compassionate medical transportation, I highly recommend this company. Thank you for providing such excellent service--I will definitely use you again!

First company tried to sell me a Life Alert system before they would allow me to arrange transport…read more Bad move. I hung up. P&L was second company I called - the driver arrived exactly on time, they were very careful, gentle, professionally moving me and delivering me to my doctor's appointment. I called them for the return trip home and they only took 20 mins to get there (hadn't prearranged as has no idea how long the appt would be). Driver and partner were nice, van was clean, everything made me feel confident I had chosen the right team.

I would NEVER recommend Cali Van Medical Transportation! I had a scheduled procedure that required…read moreanesthesia, and I would need a driver to get me home. I contacted Cali Van and spoke with Nick. I explained the situation and my needs, as I would need no special equipment. I was informed that this is a common service they provide. This conversation took place on a Monday, and the upcoming Thursday was the day of the procedure. I was also told I just needed to give the company information to the medical staff so they would know who would be picking me up, and they would be able to coordinate the discharge time with their arrival. I used ride share to get to the procedure location. I gave the contact information to the nurse, who told me my transportation would need to be confirmed before the procedure could even begin. I was later informed they were not able to connect with anyone at Cali Van, and the voicemail was full. I then started calling and had the same result; no answer, and the voicemail was full. I'm now starting to panic because I had prepared for the procedure, and I had confirmed with Nick the date and time of my transportation need. Fortunately, I was able to find someone else to pick me up after the procedure. It's been approximately 3 weeks since this happened, and neither Nick nor anyone else from Cali Van has attempted to contact me to acknowledge their failure to be available for my scheduled pickup after a medical procedure. The lack of professionalism from Cali Van was unacceptable, stressful, and inexcusable for a company that is working with people in sensitive medical situations. Who just ignores a confirmed medical transportation appointment pickup? Cali Van Medical Transportation does!

Absolutely amazing. The hospital recommended a different transport company to get my mom home from…read moreher hospital stay. Because of her narrow staircase which has a 90-degree turn to get upstairs to her bedroom, we HAD to have a "stair chair." I called several companies until I found Cali Van. They had the specialized chair and it worked beautifully. The driver sent out, Jasur (sp?), was kind, efficient, considerate, and cared about my mom. Mom (95 yrs old) had a fractured leg and had to be handled very carefully to avoid any unnecessary pain and Jasur treated her with kid gloves. The price was more than reasonable. They were on time (actually early!). With all the stress associated getting Mom home & coordinating all the other services, Cali Van was the ONLY ONE that performed seamlessly and didn't add to my stress level. I'm extremely grateful to have found them and recommend them highly.

My elder aunt fell and hurt her leg a while ago, so we called WellCare Medical Transportation to…read morebring their wheelchair and van to take her to her doctor's office for her appointments because we always have trouble taking her ourselves. We have had a hard time lifting her from her bed, but the drivers with WellCare are cautious and help us get her into a wheelchair and into their van safely. I am so thankful for their help and services, their prices were reasonable and their service is always up to par. I will definitely be coming to them next time we need transportation for elder family members. I would recommend them to others because the drivers are very patient and cautious and caring. They also have gurney service, they have their own oxygen tanks, trained EMT's, and other supplies per request.

As you can see from the other reviews, this company has terrible customer service, poor management,…read moreand unskilled employees. In my opinion, they should not be running a company as a whole. The issue is that this company is used by insurance companies and can be randomly assigned to your transport when using third-party transportation departments. Out of the abundance of transportation companies in Los Angeles, this company is the only one that sticks out like a sore thumb. There was a conversation with one of their supervisors in which they were extremely rude, told us not to call them ever again, and hung up on us. Yet, they continue to accept transports from our facility through third-party companies such as Call the Car, Modivcare, and American Logistics Company. It's disappointing to deal with a company that chose to be in this field and disrespect other healthcare transportation professionals with their actions.

Great service from Dispatcher Ana and Supervisor JJ making sure that all my transportation needs…read morewhere meet. Great drivers include in this 5 stars are Carlos, Fernando, Chris, Juan, Federico and Tino. Always professional and courteous and always on time. We can't forget the helper of little JJ ( Juan) and Owen always doing there part. I've been disabled for the past two years but they have made my trips to the medical appointments much easier. Thank you sincerely

This company is NOT RELIABLE AT ALL . I work in a nursing…read morehome . Residents always miss there important Md appointments due to they never show up or show up hours late!!' O STARS if I could

I highly recommend Ambiance as medical transportation of your loved ones. Two very nice men, Paul…read moreand Eric, transported my mother from Cedars Sinai Hospital to her home and did a great job, so I'm here to give them the 5 stars they deserve. Thank you for being so caring & careful with my mother. It was very much appreciated.

All my immediate family lives in LA. These guys were lifesavers after having a procedure they got…read moreme home. Thank you!

I agree with the previous reviews written about this company, there is NO way that I would ride…read morewith or have anyone that I care about use their services. Beware! these people have no right to be associated with the medical field and to deal with those seeking help. They are there just to take your money or should I say the insurance company money... this is not a legit medical transportation service. The driver was rude, angry and an awful driver. There was NO respect for the rules of the road and put others lives at risk. I called to report my experience and the customer service person was nasty and rude also. I will reporting these individuals to the insurance carrier and the BBB.

The above picture is NOTHING like the hazardous death trap that picked me up - with old food drying…read moreup from spending many days in the back, NOR the deficient human being that had no clue nor courtesy to clean up but drove.

Honestly, Essential Health Transportation has been a total lifesaver for my family. They handle all…read moremy mom's non-emergency medical rides to her doctor's appointments, and their level of care is honestly top-tier. She needs a stretcher and a stair chair to get around safely, and the team manages the whole process with so much skill, patience, and professionalism. My mom is a plus-size woman, but they always make her feel comfortable, respected, and totally at ease. Their transfer techniques, like moving her from the bed to the gurney or using the stair chair, are incredibly smooth, safe, and efficient. It's super obvious they're highly trained in patient care and medical transport. The drivers and the medical team are always on time, polite, and actually care. They go way beyond the bare minimum to make sure everything is safe and stress-free, treating your family like they're their own. I've even ridden along to see their expertise firsthand, and their dedication to safety is legit. I highly recommend Essential Health Transportation if you need dependable stretcher transport, mobility help, or non-emergency medical rides. Huge thanks to the whole team, and a special shoutout to Samson and Tariq for always making our last-minute trips happen and saving us from so much family stress!

This is the best company to work with. Kat, the owner, has personally assisted me in every step of…read morethe way during this extremely hard time. Tariq, josh and jose have shown my dad nothing but kindness and patience and they CARE! I can not thank this team enough for how amazing they have been and i feel so comfortable knowing my dad is in their hands when traveling. The best!!! Can not even put into words how much i adore this team!

GMT took me to and from Keck Verdugo Hills Hospital ( Montrose, Ca)for some GI work ( April 2024)…read moreand I was delighted with professional friendly service. Nick was the driver; lives in the local area so very familiar with the trip details. These folks are great and I would recommend them highly.

From the owner: General Medical is compelte healthcare company specializing in non emergency medical…read moretransportation, ambulance, air ambulance, home health care, physical therapy, and medical home modification.

These guys are great always on time unlike other company's very kind and caring always help my…read moregrandma with bags and hold her hand over all these guys are great like I said. They really are the "BEST RIDE" thank you guys keep up the great work

I've used Best Ride since 2007 and have never had a problem with this company. Their service is the…read morebest bar none. The drivers are courteous, polite, friendly, and professional. They always pick me up on time so I am not late for my appointments, unless of course, there is an accident or something stopping the traffic on the freeway. The owner is always interested in feedback, good or bad, and he takes the remarks to heart. You can't find a better transportation company in the San Fernando Valley, I know I've tried other transportation companies and they couldn't hold a candle next to Best Ride.