We chose Max at West Texas Cremation after our two year old unexpectedly passed away. In a time where you have no idea what the next step is, Max was there handling every detail with excellent communication and explanation of the unknown. From the beginning, Max was clear about the financials of the cremation, and let us know that if there was change he would give us a call. Max was incredibly thorough with his details and information, making sure that we fact checked and approved every single detail with our son's obituary and death certificate paperwork. Even handed us pens to correct any mistakes. It is a nerve wracking feeling to entrusting your baby's caretaking with a "stranger" for the first time. Will they take care of them the same way I would at home? I can whole heartedly say that Max and his staff can absolutely handle any and all requests of care on your behalf. So much so, that when our baby boy was cremated on his birthday, Max let him feel the sun on his skin one last time, while the birdies sang him happy birthday. There is no one I would recommend to trust with your loved one more than Max and his staff. They are the epitome of best for the job; bringing professionalism, empathy, and incredibly detail oriented work to light in a time of darkness. read more