I recently had to undergo an emergency cholecystectomy surgery due to a large gallstone and an…read moreinflamed gallbladder. By the time I arrived at ER I was in excruciating pain and at the point of passing out. From ER check-in through X-rays, Ultrasound, and being placed in a room, the care was exceptional. The ER Staff, Doctors, Surgeon, RNs, and CNAs who worked during my time in the hospital were informative, answered all my questions, and truly made me feel valued as a patient in their care. Medications, Vitals, and Follow-ups were handled on time and clearly communicated on the board in my room. Highest level of cleanliness you would expect to find in a hospital. The Pre-Op Experience was meticulous, attention to detail and the Post-Op Care was truly best in class. I was discharged after 3 Days with nothing but a favorable experience. The Staff at this hospital are simply best in class. They really care about their patients. This hospital is a great asset to the City of Palmdale and surrounding communities. Jay Jay

Everything with this place should be under review. If you have a loved one in need of care take the…read moredrive to Los Angeles. My Mom was taken here on 1/6 only to be discharged without a proper diagnosis. There was no urgency of care/treatment for a biopsy to her liver. They discharged her to "PT" which didn't help. Ultimately we pulled her out and took her down to Cedar Sinai where we immediately seen by oncology and given immediate. I want people to see this so they know who/what to expect if they are reading this in the ER Room. ER Nurse Taylor: Kind and Attentive Jamie from GINP: She had to deliver hard news but you can tell she was limited on what she can say. Dr. Sette, MD: I am not sure why this physician is a resident and allowed to make calls on patients. He showed NO URGENCY to get my Mom treatment. He would do his rounds and always , everything it was an I do not know. Very disappointing bed side manner. Dr. Shafieh Makehei: I know this doctor tried her best but was also limited. She did her best to get answers from Oncology and Dr. Sette but there was just no urgency. Dr. Michael Cohen: Came to my Mom's room without reviewing her chart which baffled me considering she was there for many days. Ultimately my Mom was diagnosed with end stage cancer but not with them. The fact that I took her out of this place and took her to Cedar Sinai gave us two more weeks with her. If you are able to make the drive just do it. Or uber yourself. In 4 hours Cedar Sinai did what it took this place 4 DAYS to do. Think about that. If you're reading this , do what you need to do to get your self to a hospital that will treat you with dignity and urgency. Or it will cost you your life.

I just switched to Heritage from Kaiser. I got my first physical with Dr. Woodcock. The doctor and…read morethe Heritage staff were great. I highly recommend. The care I received was amazing!

STOP BEFORE YOU GO DOWN THE RABBIT HOLE !! Great doctors but the incompetent rude staff is the…read moreissue. When you call about your prescription your information is taken and if you do not follow up, nothing happens, your PRESCRIPTION dies right there. Days later When you call back regarding your PRESCRIPTION mysteriously you are told there's no record of you ever calling. Then the games start, "well did you get the name of the person that you spoke with, the date and time of your call"? SAY WHAT??? SERIOUSLY ??? My apologies, I did not know I had to go to this extent to have a PRESCRIPTION refilled!!!! Micromanaging your operation to get my prescriptions is not something I'm used to. This seems to be a trend lately. Unless you call days sometimes weeks ahead of time to let them know your prescription needs to be refilled it simply goes unanswered. You have to micromanage; calling the doctor, calling back a day later confirming they received your phone call the previous day (often several times) and actually calling the pharmacist to confirm that they received the information from the doctor, then the allotted time required for your pharmacist to fill the prescription. All this just to get a prescription filled by HDMG it's ridiculous. All of this has to be completed BEFORE, your PRESCRIPTION runs out. Now when the system breaks down and believe me it will, as the employees are inconsistent informing the doctor about your refill. You have to go through this process all over again. It's truly sad this level of medical care has depreciated to refill one PRESCRIPTION!!!!! There is always some excuse why the HDMG PRESCRIPTION refill process did not happen. Over and over and over month after month it keeps getting worse!!!!! I've been with the same doctor for many many years and wIth the switch to HDMG is where and when all the problems started. Over the past few years the selected few great employees who truly helped patients from the support staff have left! When my doctors leave I'm leaving this place faster then Johnny left Amber. No need to continue to be dumped on by this place!!!!!

Palmdale Pediatrics for trust worthy, consistent, and professional medical treatment for my…read morechildren. All 3 of my children have been handled with care by this office since I have been bringing them there since 2014 year. Dr. Khamis is kind and respectful. My family LOVES this practice and we appreciate their service. WONG FAMILY CLIENTS SINCE 2014 YEAR

My nephew was taken here today and the dr was super rude. He didn't take my concerns serious and…read morekept repeating the same things. He was talking to us like we were stupid and didn't understand what he was saying. DO NOT TAKE YOUR KID HERE. He is super aggressive and seems money hungry. If you care for you child's wellbeing don't come here. He's suppose to be a pediatrician but has no bed side manner.

saved my life. !! I am and was treated like royalty throughout the entire KECK system through life…read morechanging events. Followups informative and real KECK cancer center fantastic. KECK knee replacement spectacular Special shout out too Dr Oakes . thank you !! Dr Ciccone. thank you !!

Had prostecthomy and an implant after a year by the caring doctors and staff of Norris cancer…read morecenter. Totally recovered and cancer free since 2018. Post surgery care was excellent. Will trust my heart with the usc professional specialist.

Quick, Professional, and Compassionate Care…read more This was my first time visiting a Planned Parenthood, and I was genuinely impressed by the experience. Due to the holidays, I was having a hard time getting an appointment anywhere else for a pressing issue. I was dealing with severe side effects from my birth control implant, and Planned Parenthood got me in quickly with their next available appointment. The staff was incredibly attentive, knowledgeable, and respectful. From the spotless seating areas and waiting rooms to the professionalism of the team, everything felt clean and organized--just like a well-run hospital. The nurse and provider were so kind and gentle during the Nexplanon removal. They took the time to educate me about wound care and alternative birth control methods, which I really appreciated. I was in and out within an hour, which was amazing considering how thorough and caring the staff was. I know there are a lot of opinions about Planned Parenthood, but my experience reminded me how vital these clinics are for women like me who need timely and professional care. The parking lot had plenty of spaces available, which made things easy, and there are stores nearby if someone waiting for you wants to pass the time elsewhere. Overall, I'm so grateful for the care I received and highly recommend this location to anyone in need of quick, respectful, and compassionate healthcare.

I love this place!!! The front desk staff and alwayssss kind and friendly. They're always fast…read more(thankfully) and the RNP Candice is amazing. VERY kind, she's an active listener, very down to earth and relatable and actually explained the paperwork thoroughly. Couldn't possibly ask for more. Thank you PP!!

Reg check ups ok... but save your self the money for COVID testing schedule it at the drive thru…read moreHammack center down the street for FREE! Yes you get your results within 24hrs and no insurance or social I's needed!! https://la.fulgentgenetics.com/appointment/screen/symptoms .. there's many community resources for everyone ! Oh and if you need to show them Your COVID test results make sure you print it first ...they won't print for you here .-- also if you have medical insurance the your prescription should be covered at a local pharmacy! los chequeos están bien la doctora atiende bien ... ¡pero ahórrese el dinero para las pruebas de COVID, prográmelas en el drive thru Hammack Center.. está a unas cuantas cuadras de la Clínica . ES COMPLETAMENTE GRATIS! Obtienes los resultados en 24 horas y no se necesita ningún seguro o social. https://la.fulgentgenetics.com/appointment/screen/symptoms ... ¡hay muchos recursos comunitarios para todos! ...y si necesitas mostrarle Los resultados de su prueba COVID asegúrese de imprimirlos primero ... ellos no imprimen nada oh aceptan ver los resultados con su teléfono...Además, si tiene seguro médico, su receta debe estar cubierta en una farmacia local!

Esto es una absoluta vergüenza de servicio. Son groseros, te cobran por cosas que no necesitas solo…read morepara sacarte dinero. Y además de eso, se molestan si haces preguntas o si rechazas algunos medicamentos que claramente no necesitas. Si estás en una necesidad urgente de atención médica, terminarás pagando más de $300+ por tu visita. Mi experiencia en esta ubicación fue una vergüenza. Me sorprendió muchísimo que una clínica/doctora tratara así a sus pacientes. Me mudé aquí aproximadamente tres semanas antes de enfermarme y necesitar atención médica urgente. Mi mamá me habló de esta clínica, dijo que me verían de inmediato pero que tendría que pagar. Me arriesgué porque realmente necesitaba atención médica. Entré y esperé 15 minutos para que me pasaran, y otros 30 minutos para que me viera la doctora. Me atendió la Dra. Yasmin Funes en esta ubicación. Al principio estuvo bien, me preguntó si prefería inglés o español, le dije que "cualquiera está bien" y comenzó a hablarme en español, pero fingía tener dificultad para explicarme su diagnóstico. Sacaba su celular para traducir en Google palabras como "blanco", como si no supiera cómo decirlo. Eso me desconcertó porque esta clínica es predominantemente hispana, diría que el 90% de los pacientes y trabajadores hablan español. Fue un intento muy triste de parecer más americana que hispana, pero entendí que es muy joven, a mediados de sus 20s, y que a veces la gente hace ese tipo de cosas. Le dije entonces que podía hablarme en inglés, para que me diera el diagnóstico con claridad. Hasta ahí todo bien, aunque un poco incomodo pero chistoso. Luego me dijo que creía que tenía faringitis estreptocócica (strep throat) y me recetó medicamentos. Yo no tenía esos síntomas y le pregunté si creía que era adecuado. Ahí fue cuando todo se vino abajo. Subió la voz con un tono condescendiente y comenzó a regañarme, como si le hubiera ofendido mi pregunta. Me dijo que iba a recetarme tres tipos de antibióticos más esteroides, o que podía hacerme una prueba y regresar en cinco días para obtener el medicamento correcto. En ese momento necesitaba urgentemente antibióticos, así que acepté solo para poder sentirme mejor. Al salir, me retó a regresar a decirle que ella estaba equivocada si no me sentía mejor en unos días. Se fue de una manera absolutamente grosera. Tuve que pagar por tres tipos de antibióticos, una inyección de esteroides que no necesitaba, y una prueba que aún hasta el día de hoy no me han llamado para darme los resultados. La conclusión es que te recetan todo lo que pueden según sus capacidades, solo para sacarte dinero. Como dije, un mes después todavía no he recibido los resultados de la prueba que costó $50 dólares. Perdón por lo extenso del mensaje, pero creo que la gente debe saber. Espero que esto les sea útil.

My sister Nicole Buckner had an excellent experience with Janelle Carr. She was professional,…read morecompassionate, and took the time to clearly explain each step of the mammogram process. Her calm and friendly demeanor made me feel comfortable throughout the appointment, and she made the procedure as painless as possible. I truly appreciated her care and professionalism

Review for Heather Flores, Representative at Kaiser Permanente in Palmdale, CA…read more I would like to express my sincere gratitude to Heather Flores for her professionalism, attentiveness, and genuine care. Every time I needed to schedule an appointment, she was always there to help--efficient, kind, and incredibly patient. What I appreciated most was how clearly and thoroughly she explained everything about the lab tests. Her detailed explanations made everything easy to understand and helped me feel confident and informed. Heather is a true professional and a very kind person. I'm deeply thankful for all her support and dedication.

If I could give them less stars I would. Hopefully no one who is sent to them actually needs real…read morehelp! Was sent here over 2 months ago, insurance approved it over 2 months ago and they refuse to see us still. They have been giving us the run around and blaming it in someone else every step. The insurance has even been calling them with no results.

Cancers sucks, but this place is great. The front office staff were very friendly every time we…read morewalked in. The technicians were great and they provided great care for my wife. The doctor could use a little better listening skills. He tended to interrupt and we did not feel he was listening to our concerns. However you mostly are dealing with the technicians and they were great.

I have been there for the past few years and the people who are there is very nice they do their…read morejob very professionally good job

I went to Heritage urgent care in Palmdale two weeks ago. I was so impressed with the girls upfront…read morethe people that worked in the back, and Brian Sessinger PA! The urgent care is set up with being able to get things done so rapidly and get results. I was so impressed. I will never go to any other one, but that one and the PA was absolutely fabulous and point on. Thank you so much for such an excellent care. K Gordon

I was referred to FHMC Lancaster by a relative while I was visiting Palmdale. I've been struggling…read morewith uncontrolled diabetes (DM2), high cholesterol, and elevated triglycerides for over a year. I used to go to a clinic in Sun Valley, but my lab results never improved--so I figured it might be time for a fresh perspective. When I visited FHMC, I asked to be seen by a doctor. The front desk staff greeted me with professionalism and warmth. They explained my options clearly--I could do a telehealth visit with a doctor or see the provider in their Van Nuys clinic. Since I was already in Palmdale, I asked about alternatives, and they offered me a same-day appointment with their Nurse Practitioner. I'm so glad I said yes. The NP was knowledgeable, compassionate, and really took time to listen. She revised my medications and gave me realistic, clear lifestyle guidance. I appreciated her genuine concern and how she educated me without judgment. Before I left, I told the front desk how great the NP was, and they mentioned they have three NPs who are all caring and well-liked. A month and a half later, I returned for bloodwork and a follow-up. This time, I saw a different NP, and the results blew me away: * Cholesterol: 141 130 * Triglycerides: 162 113 * A1C: 8.3 5.8 I was beyond happy--relieved, actually. For the first time in years, I felt hopeful about my health. As a small thank you, I bought donuts for the staff from a nearby shop. This clinic treated me with compassion and care, even in a stressful healthcare climate. Thank you, FHMC Lancaster!

Rarely am I ever compelled to go out of my way to write a review, but I felt the need to express…read morewhat an outstanding practice this is. The providers are very knowledgeable and really take the time to address your needs. The entire team is amazing. Could not have been happier with my referral to this practice for my work clearance. Definitely recommend.