According Yelp this location is open till midnight... they aren't. I showed up minutes after they…read moreclosed, people still there, but doors locked... I am pregnant, need meds over the counter, I'm not from around here, and even with people just checking out and leaving they wouldn't let me in. Get new staff or close shop, this location are assholes.

This location doesn't call when there is a problem with your prescription. I've made multiple trips…read moreback because they made mistakes with insurance, wouldn't check for scripts filled for other members of the family, and when the doctors office wanted a call from us on a refill. They haven't had drugs in stock, have been rude to my wife, and the pharmacist just stayed on the computer with this last problem. Wonder what is really getting into our pill bottles... They are really overwhelmed since the Target moved out of the area.

Although the store is so very clean and stocked... it needs a retrain on customer service. This day…read moreand age people should be kinder! Tom the cashier is in need of a kindness and patience lesson

This Walgreens is very clean with a very nice staff. There are some great deals in there. On the…read moreflip side some of their products are a little pricey so know your prices as always. Never had to wait in long lines either and that is a plus for those who are busy. But most of all the location is truly great for the people of Byron Center.

Nice, clean, up-to-date store, but it was so incredibly busy. The pharmacy wait time was insane…read more There were 7 cars in the drive thru and then a line inside, too. Super inconvenient.

Really? They allow employees to laugh at senior citizen who dropped a card? I was in the drive up…read moreline outside when the box was too far and the card dropped just short of it into the ice a d. Slush under the car. So had to back up walk on a thin strip of ice with a walking stick while the two staff at the window watched then laughed at mu predicament trying not to fall in the ice.

Local and convenient quick in and out plus close to my home. Very big parking lot entrance with…read morelots of lighting. When you enter into the store through sliding doors you are greeted and have an open space to walk into. The store is clean, well lit and organized. Very easy to get around and find what you need fast. I was picking up photos that I sent the day before through the Walgreens app. It was an easy process. I only waited a few moments before a counter greeter came to assist. Provided my name and phone number. She found the pictures and I cashed out right at the photo center. In and out in under 10 minutes. Can't beat that.

I'm disappointed to have to leave this review, but this was an extremely disappointing experience…read more I ordered a photobook online for my mom for Mother's Day, with super high quality graduation images of my brother in his cap and gown. Placed the order on Saturday, and the site said it would be ready Saturday evening (I did this just to be safe, since Mother's Day was Sunday). When I went to pick up the book on Sunday, they said they were having issues with their printer and it wasn't doing the cover correctly, so the book wasn't ready. I expressed my dissatisfaction and asked if there's any way they could get the book done today as it was supposed to be ready yesterday and it is a gift for my mom. The woman working said I could come back in an hour and they'd have it done. I came back an hour later, waited (no exaggeration) 20 minutes at the photo counter for someone to help me, and the woman working the front checkout called for the photo associate 3-4 times on the intercom, she was nowhere to be found. Neither myself or the front checkout woman could find the book. When the photo associate finally showed up after 20 minutes, she located the photo book and I watched her look through it as she shook her head in disapproval. She didn't say anything to me, however, and proceeded to place the book in the packaging to ring me up. I asked if I could see the book and she gave it to me to look through. This is where I drew the line, the images were such poor quality, dark, and looked as if someone had put a filter over them. You could see the staples in the binding, and it was just an overall terrible quality book. I was astonished that she was going to let me pay for it after visibly disapproving of the product. I politely told her that I didn't want the book, appreciated her finding it, but I wasn't going to pay for that. I left the store with no photo book for my mom for Mother's Day :( I will not be using this location for my photo needs anymore, and am now skeptical of Walgreens overall for photo prints. Big thumbs down from me on this one.

I am extremely frustrated with the service at this location. I was told my prescription would be…read moreready in an hour, but after waiting six hours and arriving at the pharmacy, it still wasn't finished. The lack of communication and disregard for my time is unacceptable.

The staff at this location seem like they hate their job. They don't greet you, they don't even…read moretalk to you while checking out, and they are not helpful at all. I hope they can either train the staff to be better or hire better help! terrible!

Avoid this pharmacy at all cost…read more I write this review in the rage of the Walgreens pharmacy, and their lack of concern for the safety of their customers and society. I recently scheduled a rapid COVID test to confirm my health status. I made the appointment on my phone. I drove 20 minutes to the other side of Grand Rapids, and when I get to the window I'm asked a bunch of questions. After getting to the birthday question I was told that I had entered the wrong birthday when filling out the information on my phone. Anyone who owns a phone knows this is a typical problem with big fingers and small buttons. Sadly their system doesn't have a verify page before submittal. I was told that I could not get a COVID test, and that I would have to reschedule for another day. I asked if there was a way to update my birthday, and I was informed that there was no way to go into the system, and update my information on their end or my end, and the only way to update is to completely resubmit with the first available date and time. I asked if I scheduled for another day, with the correct information, if they could just use that and attach the paperwork and do it today. The lady was very irritated at that point because I refused to leave the line till I had a new appointment scheduled. Half way through filling everything out, on my phone, I was asked to go back around. After I complete the appointment questionnaire I go back to the window to be greeted by a new lady. I told her that I had renewed my paper work with a new birthday and the day of the appointment and time. She clearly knew I was coming and very rudely said they refused to give me a COVID test, and to come back on my newly scheduled date. Spent about 45 mins there, and needless to say I almost lost my mind. I debated going in to buy a drink and start coughing all over the counter since clearly Walgreens believes COVID is not a societal concern. I would consider creating a system that allows people to make mistakes, and the ability to go in and fix them on either end. I guess if people in the Walgreens medical community actually felt the economic impact of this virus they might have more empathy towards the importance of their customers time. I absolutely hate writing reviews like this, but in the worlds current state I absolutely think a company who can't take of their customers, who are trying to keep everyone around them safe, shouldn't be in business. Walgreens has lost my business. Avoid this pharmacy at all cost.

Just went through the drive-through of the pharmacy and the pharmacist was amazing she helped me…read morevery well she even assist me by going to grab Pedialyte and went back again to grab Pedia sure what she did not have to do and sold it to me through the drive-through window which was so amazing very convenient recommend the store

pharmacist fixed 4 prescriptions for us right away so I would not have to go back out!…read more Kudos to the pharmacy staff here!

Moved to the area and chose this store for prescriptions- wrong choice. My husband had a procedure…read moredone and meds were phoned over - came to the drive through and was told it would be an hour, called in an hour and was told they would be ready in 30 minutes came to the store 40 minutes later and was told it would be another 30 minutes. When I let the "service representative" know we were told they would be ready 15 minutes ago - could they put a rush on this as my husband was in significant pain - she looked over her mask at me and said "that is a rush." I'm sorry but this is not okay, I didn't appreciate her tone or her style, and I refuse to pay anyone to disrespect me. So 45 minutes later after sitting in the store I go back to the window to get the meds. This time Morgan - same person - goes over, finds the order in a pile, picks out the medication, prints a label, then brings it back to me three minutes later! 3 MINUTES!! My question is why couldn't she have done this 45 minutes ago, or 30 minutes before that! I understand COVID has made our lives difficult but being a good human still matters. My advice find another store to spend your money at.

This has always been my #1 pharmacy. But with no arrows directing the flow and not requiring…read morefacemasks (even with the posting on the door stating the states requirements that you must wear a mask or face covering to enter), I'm taking mine and my families hundreds of dollars of monthly prescriptions elsewhere. And what made me leave my items in the isle and walk out is how sweet and chatty they were with every one of the five people in line without masks as if they were doing no wrong. It's great that you encourage people to put MY HEALTH AT RISK.

Great Pharmacy! Saved me $100.00 a month on one of my prescriptions. The pharmacist did this on his…read moreown. I did not have to ask for them to find a discount for me. I received a phone call also from one of the techs about getting a free flu shot.

Hope to get my needs addressed .And they were. I got my medicine and groceries no problems & good…read moreservice.