Updated 12/5/2024:…read more Had to unfortunately call there to deal with a matter on my account. The tech told me it wasn't their stores fault or their problem. When I asked for her name she hung up on me.

Don't get prescriptions filled at this pharmacy. You will have to drive there multiple times to…read moreactually pick a prescription up. This morning, called, was told it will be ready in 30 minutes. (I was in the area, so no big deal). I wait in the drive thru line, just to find out I won't be able to pick it up until the following day. None of which is a big deal, but I CALLED and asked, now I have to waste another morning on the hope it will be filled tomorrow? Just idiotic communication between whoever answers the phone and the pharmacist

This is my preferred pharmacy, it's located across from Metro Health hospital. It's ways clean,…read morethe staff is always helpful and the Pharmacist has always been extremely knowledgeable and willing to take the time I needed when I've had any questions.

I have tried other pharmacies in the past, but moved to this CVS because they were the closest CVS…read morepharmacy to me who offered 90 day prescriptions with my insurance. I consider myself a very picky person when it comes to Customer Service. After starting with them over 3 years ago, I have been VERY happy with them. They are fast, friendly and knowledgeable. I never feel like I'm a burden to them, they always make me feel like a good friend. Their refill service is great, a nice personal touch to ensure that I never run out of critical meds. Love them!

Local and convenient quick in and out plus close to my home. Very big parking lot entrance with…read morelots of lighting. When you enter into the store through sliding doors you are greeted and have an open space to walk into. The store is clean, well lit and organized. Very easy to get around and find what you need fast. I was picking up photos that I sent the day before through the Walgreens app. It was an easy process. I only waited a few moments before a counter greeter came to assist. Provided my name and phone number. She found the pictures and I cashed out right at the photo center. In and out in under 10 minutes. Can't beat that.

I'm disappointed to have to leave this review, but this was an extremely disappointing experience…read more I ordered a photobook online for my mom for Mother's Day, with super high quality graduation images of my brother in his cap and gown. Placed the order on Saturday, and the site said it would be ready Saturday evening (I did this just to be safe, since Mother's Day was Sunday). When I went to pick up the book on Sunday, they said they were having issues with their printer and it wasn't doing the cover correctly, so the book wasn't ready. I expressed my dissatisfaction and asked if there's any way they could get the book done today as it was supposed to be ready yesterday and it is a gift for my mom. The woman working said I could come back in an hour and they'd have it done. I came back an hour later, waited (no exaggeration) 20 minutes at the photo counter for someone to help me, and the woman working the front checkout called for the photo associate 3-4 times on the intercom, she was nowhere to be found. Neither myself or the front checkout woman could find the book. When the photo associate finally showed up after 20 minutes, she located the photo book and I watched her look through it as she shook her head in disapproval. She didn't say anything to me, however, and proceeded to place the book in the packaging to ring me up. I asked if I could see the book and she gave it to me to look through. This is where I drew the line, the images were such poor quality, dark, and looked as if someone had put a filter over them. You could see the staples in the binding, and it was just an overall terrible quality book. I was astonished that she was going to let me pay for it after visibly disapproving of the product. I politely told her that I didn't want the book, appreciated her finding it, but I wasn't going to pay for that. I left the store with no photo book for my mom for Mother's Day :( I will not be using this location for my photo needs anymore, and am now skeptical of Walgreens overall for photo prints. Big thumbs down from me on this one.

According Yelp this location is open till midnight... they aren't. I showed up minutes after they…read moreclosed, people still there, but doors locked... I am pregnant, need meds over the counter, I'm not from around here, and even with people just checking out and leaving they wouldn't let me in. Get new staff or close shop, this location are assholes.

This location doesn't call when there is a problem with your prescription. I've made multiple trips…read moreback because they made mistakes with insurance, wouldn't check for scripts filled for other members of the family, and when the doctors office wanted a call from us on a refill. They haven't had drugs in stock, have been rude to my wife, and the pharmacist just stayed on the computer with this last problem. Wonder what is really getting into our pill bottles... They are really overwhelmed since the Target moved out of the area.

Hope to get my needs addressed .And they were. I got my medicine and groceries no problems & good…read moreservice.

Avoid this pharmacy at all cost…read more I write this review in the rage of the Walgreens pharmacy, and their lack of concern for the safety of their customers and society. I recently scheduled a rapid COVID test to confirm my health status. I made the appointment on my phone. I drove 20 minutes to the other side of Grand Rapids, and when I get to the window I'm asked a bunch of questions. After getting to the birthday question I was told that I had entered the wrong birthday when filling out the information on my phone. Anyone who owns a phone knows this is a typical problem with big fingers and small buttons. Sadly their system doesn't have a verify page before submittal. I was told that I could not get a COVID test, and that I would have to reschedule for another day. I asked if there was a way to update my birthday, and I was informed that there was no way to go into the system, and update my information on their end or my end, and the only way to update is to completely resubmit with the first available date and time. I asked if I scheduled for another day, with the correct information, if they could just use that and attach the paperwork and do it today. The lady was very irritated at that point because I refused to leave the line till I had a new appointment scheduled. Half way through filling everything out, on my phone, I was asked to go back around. After I complete the appointment questionnaire I go back to the window to be greeted by a new lady. I told her that I had renewed my paper work with a new birthday and the day of the appointment and time. She clearly knew I was coming and very rudely said they refused to give me a COVID test, and to come back on my newly scheduled date. Spent about 45 mins there, and needless to say I almost lost my mind. I debated going in to buy a drink and start coughing all over the counter since clearly Walgreens believes COVID is not a societal concern. I would consider creating a system that allows people to make mistakes, and the ability to go in and fix them on either end. I guess if people in the Walgreens medical community actually felt the economic impact of this virus they might have more empathy towards the importance of their customers time. I absolutely hate writing reviews like this, but in the worlds current state I absolutely think a company who can't take of their customers, who are trying to keep everyone around them safe, shouldn't be in business. Walgreens has lost my business. Avoid this pharmacy at all cost.

Just went through the drive-through of the pharmacy and the pharmacist was amazing she helped me…read morevery well she even assist me by going to grab Pedialyte and went back again to grab Pedia sure what she did not have to do and sold it to me through the drive-through window which was so amazing very convenient recommend the store

Metro Family Fare uses Door Dash to deliver to the customer. I have a an annual subscription. that…read moregives you half off for deliveries to the house. I had a change of plans and the fast lane at Metro Family fare refused to change the delivery time. saying thet is just the way it is using door dash. Well they have one unhappy custome here. Ridiculous

The pharmacy is by far the slowest I've ever been too. They take forever to attend to the drive up…read morepharmacy I end up having to go inside and when I get in they still never have it ready even though it's been hours since the doctor sent it in. Hopefully you don't need a medicine quickly because family fare is not the place for that! So frustrating

Good location with plenty of parking. Clean, bright store with good selection of merchandise. Had a…read moresmall group of Collectors Cactius and Succulents, but they're in need of re-stocking. Didn't see any other cactus and succulents.

Absolutely not. Thank God they took Ruby off of customer service because you came in with a receipt…read moreand she would say you would still have to have your ID. Nice old lady, but didn't know the policy. Another one who doesn't know the policy is assistant manager. I thought she's a manager melissa. I told her I'd be right back and she close the place early and told them they can't let people in. If she's gonna do that, she could've just told me I'd come back the next day. She really didn't wanna help me because she didn't know and that's good that's OK but it's to close the store up 10 minutes early. Come on now.