I came to Citizens National Bank when I moved from Miami, Florida to Van Wert, OH for a number of…read morereasons: 1) my old bank, Regions, did not have any branch location anywhere near where I moved to. Closest branch I believe was in Indianapolis... way too far away for me. 2) I asked my realtor if there was any banks he would recommend, he mentioned this one. I reached out and called the bank and met with Rhonda Dean, the loan officer for the bank. We told her we were in the process of selling our home down in Homestead, Florida and were going to buy a house in the area. We also advised we were interested in opening up a bank account and transferring our funds from our old bank to Citizens National Bank. She immediately got to work. She got Joyce and James from the bank to help us set up our accounts and started working on our loan. She was helpful, always a phone call or email away as we had to do a lot of the early work from Miami, Florida. She was awesome! Helping us get our loan and made this tough process as smooth as possible. Everyone at the bank we have worked with has been patient, friendly and very helpful! If you are looking for a good bank to work with in Van Wert, come to Citizens National Bank and talk to Rhonda Dean if you are looking to get a loan.

From the owner: On January 31, 1920, the Citizens National Bank opened its doors for the first time in Bluffton,…read moreOhio, and offered all new customers an apple in appreciation for stopping by. A review of the books from 1920 indicates that the bank began with $50,000 in capital and approximately four employees. Now, 98 years later, we have expanded our offices to Celina, Defiance, Elida, Findlay, Lima, Springfield, Toledo and Van Wert. We currently employ about 160 people and serve customers in eleven primary counties: Allen, Hancock, Putnam, Hardin, Auglaize, Mercer, Van Wert, Paulding, Clark, Defiance and Lucas.

Our family has used this bank for many years. Everything I've Experienced with these folks has…read morebeen poSitive. The staff are courteous and kind, the bank is clean and neat the kind of place you want to come back to. If your in Northwest Ohio you ought to give this bank a try, they are easy to find also which is always a plus!

After not finding what I needed at other banks I decided to stop in and see what Fifth Third had to…read moreoffer and I was not disappointed. The location has a drive thru, ATM, and a lobby. The bank is not a stand alone building but a part of a modern, multiuse facility. There were spots for 2-3 tellers inside and two offices for loans, accounts, and business banking. As a chain, they have branches and ATMs all over the United States which is a positive for people who live, travel, and work in multiple states. I was greeted quickly when I walked in by the teller and the branch manager. After telling them what I needed I worked with Grace, their personal banker, to set up a new account. She went over all the options for different accounts, had literature prepared I could take with me, and answered all my questions. She was organized, professional, efficient, extremely personable, and polite. It took less than 20 minutes to get everything set up. I was able to make my first deposit the same day I opened my account, set up direct deposit, and was on my way with a smile on my face from a great experience. Overall they made a great first impression on me and I look forward to being their customer in the future. I would recommend them to anyone looking for a bank in NE Indiana.

this place is terrible I deposited 2payroll check on last Thursday and here we are 8 days later…read morestill no access to my money.tellers can't tell me why so I called customer service and the woman that is obviously from another country couldn't tell me anything either so I guess I have to wait to even close my account since I assume it would take even more time to get my money.apparently when they say you'll have your money Friday April 17 they mean it will release on Friday the 17th at 11:59 pm so they can get interest I guess

When Chase first introduced no-envelope ATMs, I thought "so what?" Today, I used one…read more I think I'm in love. The ATM sucked up the check, aligned it perfectly, read the amount on the check, asked for confirmation of the amount and even offered a printout of the check image. Amazing. My entire transaction, performed while straddling a running moped, took less than 2 minutes. Also, the staff inside the bank always is fast, friendly and helpful. They don't mind if you forgot to fill out a slip or want your withdrawal in odd denominations.

If you want a bank that is truly wonderful to work with, I highly recommend them. They treat me…read moreextremely well and are always a pleasure to work with. I also love the free Keurig coffee when I go inside. Nice touch Thank you