Fantastic customer service! Knowledge friendly staff! Great…read morelocation. Ample parking. Drive through. Lobby Service. ATM.

We use all the Lima Superior location's, but this location specifically has set up my home mortgage…read moretwice, with wonderful service each time! Additionally, several auto purchases at local dealership's were financed w/Superior Credit Union as well. Always treated well, with no complaints, no matter what I went in for. Always received a friendly smile back! Thanks Superior C. Union, and all who work here!!

I am happy to report that the shockingly rude manager has been let go from the company, and a…read morewonderful manager named Paul refunded every cent that was taken from my parents. He had genuine compassion for their situation, and was genuinely disturbed that they were treated so horribly. Even good businesses accidentally hire bad apples from time to time. I am very glad that the Huntington Bank corrected the situation and gave his job to a good guy!

Wonderful experience, these people are awesome to work with! Great mortgage rates, best service…read moreever...

I have never experienced such poor customer service multiple times both in opening accounts, as…read morewell as questions regarding replacing card to auto loan. The service was so horrendous we chose never to go with them for any loan. Elida road office needs some training in customer relations. Very rude.