I went here, maybe two to four years ago and was interested in a citizen watch at the store. At…read morefirst I traded my seiko in plus money for the citizen watch then later changed my mind. I returned the citizen, got my seiko back and was promised a refund of the 70$ I paid. I NEVER reciever the 70$. VERY UNPROFESSIONAL, sometimes life happens and I could not stay on top of this particular issue at the time and/or lost receipt, unsure but moral of the story do not let these people swindle you out of your money!!!

Great services & prices…read more I took my chain to clean and shine and they delivered it to me like new

Matt is truly one of a kind. He has created some of the most meaningful pieces of jewelry for my…read morefamily, and each one has exceeded our expectations. He designed my wife's engagement ring and wedding band, which are absolutely stunning and timeless. He then crafted custom earrings with her initials hidden on the back--a thoughtful touch that made them so personal and special. Matt also made a pair of flower earrings for my niece and a necklace with our children's initials that my wife treasures. Every piece Matt has created for us has been beautifully designed, masterfully crafted, and filled with meaning. Beyond his incredible craftsmanship, Matt makes the entire process enjoyable. He listens, offers creative ideas, and pays attention to every detail. You can tell he genuinely cares about the people he's designing for, not just the jewelry itself. Matt doesn't just make jewelry--he creates heirlooms that our family will cherish forever. We feel so lucky to have found him and can't imagine going anywhere else.

Sbrocchi Design is exceptional Craftsmanship and Service…read more I had the pleasure of working with Matthew to create a one of one engagement ring for my wife, and the experience exceeded all expectations. His craftsmanship is truly exceptional, with every detail meticulously attended to. The quality of the final piece is absolutely impeccable--it's clear that Matthew takes immense pride in his work. Throughout the process, he was patient, attentive, and genuinely invested in ensuring that the band was perfect. I couldn't be happier with the outcome, and my wife absolutely loves her ring. If you're looking for a jeweler who combines artistry with quality, look no further than Matthew. He is my jeweler for life!

Nice experience. As always, with any jewelry place you need to be prepared before you walk in so I…read moredon't get taken advantage of. But if you get the right person, this is a good place.

I had a prong bend after wearing my ring for only 6 months. I went to the Norristown store for my…read more6-month inspection and to ask to have the prong fixed. They said it was not normal wear and tear and I had to pay for the repair. I also had to pay to have it polished and cleaned. The repair was not a clean repair. You could see with a naked eye where they repaired it. Fast forward 5 weeks later, another prong snaps and there is a weak spot in another. I took it to my hometown jeweler, and he said it was not repaired properly, and it looked like 2 of the prongs had dents in them causing weak points. This ring is not a high quality made ring. I had to spend unnecessary money to have it fixed when it should be covered. I only wear this ring a few hours a day at a desk job. Should not be snapping prongs. The service was not great. The older blonde woman with a foreign accent was rude. I also was trying to find a band to match, and she did not seem to want to help. We will not be doing business there again.

I am thrilled with my service. I needed my engagement and wedding rings resized and have been…read moreputting it off for a while. I brought my rings in on a Saturday afternoon and they were ready about 24 hours later. They both look perfect. I almost cried putting them on my finger because I have missed them so much. I can't recommend them enough!

Very few places left that offer this kind of speed, service, or affordability. Aleena and their…read moreteam of experts are wonderful. My ring, of 21 years, recently broke. If you know me, you know the sentiment that it holds. Not only was it fixed, it looked as new as the day my father gave it to me. Before I start crying, please go into this establishment with respect and know that the quality you'll receive is greater that their longevity. Again, thank you for all your kindness (and my little gift bag) !

I have been a patron of Guy Jewelers for about 15 years and gave many recommendations to my friends…read moreand family. Several engagement rings, wedding rings and other jewelry from pandora to custom pieces have been acquired. Recently I inherited a large diamond ring that has been in my family for over 85 years but the setting was old and too large for my hand. Julia spent time with me and designed a setting on the computer that suited me perfectly. She listened to my concerns and wants and created a ring that is gorgeous! Everything I asked for was accomplished and I am extremely pleased with the results. They even added "wings" inside the ring so it can slide with ease over my knuckle and stops the diamond from turning. I'm looking forward to doing business with them again in the future.

When I went to Guy Edward's New and Estate Jewelry, they offered me ONLY $404 for 10 grams of…read more14-karat gold. This was a blatant attempt at scamming and deception from the start. The shop was cluttered and unclean, setting a questionable tone. They tried to convince me that I needed to apply an additional 54% reduction on the 14-karat gold price, even though the spot price of $71 per gram was already adjusted for purity. This was just a tactic to lower their offer even more. They also lied about the weight of my gold, claiming I had only 9.7 grams when the reality was different. In contrast, Dublin Jewelers offered me a fair and honest price of $760 for the gold and an additional $105 for the gemstones, totaling $865. This stark difference highlighted how much Guy Edward's was trying to not just shortchange me but completely rip me off and take advantage of a potentially unknowing customer. They were not only undervaluing the gold but also ignoring the actual weight and the value of the gemstones. What made the situation even more frustrating was that when I initially went in, I pretended not to know anything about the actual gold value. Once I mentioned the correct spot price, they looked surprised and tried to gaslight me one last time, but ultimately they gave up once it was clear that I knew exactly what was going on. The entire Family and Staff joined in on the dishonest tactics, collectively trying to gaslight me and push me into thinking the other shop made a miscalculation. It was a coordinated effort to rob me. Gold price is easy to see there should be no games played with the price they knew there is zero excuse for this even removing the value of stones they were trying to rob me as Dublin Jewelers offered me 760$ for gold ALONE comparing that to Guy Edward's offer of 404$ it's clear this wasn't just them offering a bad rate but them completely trying to take advantage of me and steal from me. In summary, Guy Edward's Jewelry is not trustworthy. They knew what they were doing and chose to deceive me anyway. I strongly advise anyone considering doing business there to look elsewhere and choose reputable jewelers like Dublin Jewelers. This business is NOT helping their customers get the full value for their precious metals . They thought I was someone who didn't know any better and tried to exploit me extremely disappointing to see people treat others like this. Buying gold makes money already there is no need to scam. Pure greed this is worse than a just bad offer it's a scam. (Gold on table is what they offered only $404)

A long-time user of Yelp, but I've never written a review. Needed to write my first one because of…read morethe amazing service I received here. The owners are incredibly friendly and went above and beyond to help me find what I needed. I came into the shop to buy a nameplate necklace for my wife. Wasn't sure if they would have them. To my surprise, the owner makes custom jewelry himself! He literally went to the back of the shop and handmade a beautiful pendant with my wife's name. I couldn't believe the level of craftsmanship and skill. His wife was also so nice and helped me pick out a Figaro chain for myself. Did not anticipate picking one up this trip, but the value and quality exceeded my expectations. I would 100% recommend this spot for a special gift. Trustworthy and reliable.