1. Werkheiser Jewelers

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    Bethlehem, PA

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    Werkheiser Jewelers

    3.9 (13 reviews)
    Closed • 10:00 am - 5:00 pm

    Services - Werkheiser Jewelers

    Jewelry repair

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    1 year ago

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    6 years ago

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    5 years ago

    Do helpful and beautiful designers, had some rings combined and redesigned, came out absolutely beautiful.

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    The 1916 Company - Govberg - Official Rolex Jeweler Philadelphia

    The 1916 Company - Govberg

    (199 reviews)

    $$$$

    Penn Center, Rittenhouse Square

    This was my first time time at Govberg Jewelers. I will be honest, based on their inventory, my…read moreexpectations were quite high. Monday after work we rushed downtown to buy a graduation gift for my son, I knew they closed at 5pm. As we walked to the door, I saw a sign that read "by appointment only" and the door was locked. I saw the security person looking at me, he motioned to open the door. As we walk in, I start to greet him, he cut me off and asked "do you have an appointment?" I replied "No" His attitude, tone and demeanor was extremely condescending . He told us we can look around and he will see if he can find someone to assist us. There were no customers in the store and one staff person was visible, she offered us a beverage while we waited to see if a client advisor was available to assist us. After about a 15 minute wait, we were introduced to the client advisor, Natalie. Natalie was kind, attentive and within minutes showed us the perfect watch, on a ipad, for the graduation gift. Unfortunately the watch was not in the store but she promised to have it delivered the next day. We made an appointment to come back the next day, of course we encountered the same unpleasant security person but we had an appointment this time. Before I could take a seat Natalie ushered me to a beautiful space within the store to show me the watch, it was beautiful and she gift wrapped it for us. Natalie thank you for making this an experience to remember. NOTE: The security guard is the reason this was not rated a 5 star.

    Walked into the store with my 13 year old son at about 1PM on 7/21 to see if there were any Rolex…read morewatches available. The lady in the a Rolex department was helping an older couple. My son and I waited for about 10 minutes. No acknowledgment, no sense of urgency and no one came to great or say hello. This was my first time staying in Philly so I had a short walk from the Ritz Carlton. After such poor service of no one coming up to us to offer us service, we walked out. Please do a better job of providing a service.

    The Old Time Watch & Clock Shop

    The Old Time Watch & Clock Shop

    (9 reviews)

    So back in the beginning of July 2025 I brought my antique mantle clock to this guy and asked if he…read morecould fix it. He said to come back in at the end of August or the beginning of September because he'd look at it again as he was booked up. Now mind you...he thoroughly looked at the clock inside and out and told me to bring it back.....which I did today. The minute I took it out of the bag he says "Oh...I don't think I work on these anymore." Then opened up the back looked at it again and said, "Yup...don't work on these anymore." I was more than flustered when I asked why he didn't tell me that back in July and he just said "Well I worked I them back then." No apologies for the inconvenience...nothing. Then he said he thought a guy in Nazareth works on clocks like my mantle clock. I asked for the guy's name and he said, " I dunno." I said thanks for nothing and left. I was more than a little upset being I woke up early to take this precious piece of my family history to the Fair Grounds to this joker in the hope of it being fixed and finally hearing its chimes after it being silent for so many years. DO NOT take your precious pieces to this place. This guy's personality is a total turn off.

    Have owned a Loricron 4/4 Westminster regulator wall clock for decades that suddenly stopped…read moreworking on Christmas. Called shop on morning of Saturday 1/4/2025; brought the clock in circa 11am; repair person diagnosed the problem on the spot; even had an upgraded replacement mechanism in stock; received a call around 1:30 PM the same day that the clock was repaired - simply outstanding!!! The clock is working perfectly, and the new mechanism has more features than the original. Repair person even took time to explain the new mechanism operation; gave me some tips along with instruction sheet for proper setting and battery replacement. They even offer a 1-year warranty on the repair with proof of purchase. Tough to find a clock/watch repair person these days, let alone one that seems to know what he is doing. Couldn't be more pleased with the service even though some might find the repair cost a bit pricey (you get what you pay for IMHO). Am looking forward to many more years of use on a model of clock no longer in production that we just love.

    Werkheiser Jewelers - jewelry - Updated October 2026

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