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    WenJing

    4.4 (7 reviews)
    Open 10:00 am - 6:30 pm
    Updated 2 months ago

    Services - WenJing

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    7 months ago

    Outstanding customer services! Food was great. I enjoy the trip and will book more trips!

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    6 years ago

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    Supera Tours - Beautifully presented sushi boat appetizers for our first banquet meal

    Supera Tours

    4.9(147 reviews)
    6.2 mi

    This review is for the January 2026 Thailand tour…read more What an amazing trip, as we are still talking about it. Supera did an excellent job in showing us the highlights of this beautiful country. We were spoiled and treated like VIPs throughout. Highlights include: Temples - so many Buddhist temples, beautiful and unique. Elephant sanctuary - A highlight! Up close and personal with these majestic creatures. We walked with them, made and fed them medicinal treats. Tuk Tuk tour - a VIP tour of the streets of Chang Mai. So fun and enjoyable. Hotels resorts - beautiful, elegant and top service including massages and buffet breakfasts. Food - Supera goes out of their way to handpick local specialties that most tourists don't know about. The food was unique and delicious. A real treat. Transportation - buses, longboats, flights - all handled for us, including all luggage transfers. Our tour guide Betty Tsai. What a pro! She's the perfect mix of organization and keeping it fun. Her attention to detail kept us moving smoothly through the trip. She even managed to work with the Mandarin Oriental to get me a personal item I accidentally left at the hotel after checkout. Ms A - so cute, with excellent knowledge of Thai culture and history. This was our third Supera tour, and it won't be our last!

    My wife and I have been very happy travelers with Supera/Signet tours in the past. But they…read moredemonstrated awesome above-and-beyond customer service for our latest trip to Hokkaido. A family emergency necessitated my cutting my trip short and return to the U. S., and as soon as the tour staff learned of my predicament, they reached out to me and had the return flight arranged for me within 2 hours. I cannot describe how valuable it is not having to find my own flights during that stressful period. They made sure I was taken care of from the hotel taxi all the way to the airport drop off. Many thanks to Roy, Junko, and Eriko for their 5-star customer service! We will be back!

    Photos
    Supera Tours - Lobby of Grand Hotel in Taipei

    Lobby of Grand Hotel in Taipei

    Supera Tours - Guess Anita and Tom convinced me to not be afraid of heights

    Guess Anita and Tom convinced me to not be afraid of heights

    Supera Tours - Mosque of Muhammad Ali, Cairo

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    Mosque of Muhammad Ali, Cairo

    Sonic Travel And Tour - Sonic Tour Japan Hokkaido Hotel

    Sonic Travel And Tour

    3.3(32 reviews)
    1.2 mi

    I have been booking trips with Jenny for many years now and have been generally pleased with our…read moreexperiences. Note I typically create a more customized experience with Jenny that is for a very small group that doesn't usually exceed 10 people. The price is well worth what you get if you're willing to pay more for a private experience and our most recent trip to Patagonia was a huge help to have Sonic help with organizing the logistics for a more remote place that isn't as easy with transportation. Jenny was able to custom create a great itinerary for us that hit on the main destinations I requested to see. Accommodations met standard for the price point and generally will be at good chain hotels overseas unless the location is too remote or inconvenient. Food was generally excellent and authentic, with private tours giving you an option to make requests as you build the itinerary. We had one sub-par meal but Jenny was quick to make it right with additional meals not originally covered during our trip. We'll continue to organize trips with Jenny when we can!

    I joined a Brazil and Argentina senior tour with Sonic Travel & Tour that cost approximately…read more$5,600. On the third day of the trip, I became seriously ill and remained sick in the hotel for about six days. Despite this being a senior tour, the tour leader never came to check on me even once. I repeatedly tried to contact her, and even hotel staff attempted to help me reach her, but there was essentially no response. I was left alone in a foreign country while seriously sick and had to depend on hotel staff for medication, guidance, and basic help. Even while extremely weak, I was still forced to drag my luggage long distances because the tour bus was often parked far from hotel entrances. At the same time, I was repeatedly rushed to "hurry up" while younger individuals associated with KAZN 1300AM stood nearby without offering any help. The tour was heavily promoted together with KAZN 1300AM, creating the impression there would be meaningful activities or performances involving the radio personalities. This never happened. We were later told that simply seeing them in person should already be considered "a big favor." For the high price charged, the level of care, honesty, and support provided to senior travelers was completely unacceptable.

    Photos
    Sonic Travel And Tour - Torres del Paine

    Torres del Paine

    Sonic Travel And Tour - Sonic Tour Hokkaido Japan Itinerary

    Sonic Tour Hokkaido Japan Itinerary

    Sonic Travel And Tour - Sonic Tour Japan Hokkaido seafood BBQ Buffet

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    Sonic Tour Japan Hokkaido seafood BBQ Buffet

    TravelStore Pasadena - The Commons where TravelStore Pasadena just relocated on Lake Avenue.

    TravelStore Pasadena

    4.7(64 reviews)
    4.4 mi

    If I could change the rating it would be a 10 Star rating!…read moreWe contacted Susannah Tomlin regarding taking a cruise on Viking from Rome for 7 days. After the cruise, We wanted to rent a car and drive through Italy, see Pompeii, drive to Barcelona, Milan, Florence and Tuscany and Valencia Spain. In addition we asked her to book a gondola ride in Venice and we wanted cooking classes in various Italian locales and in Spain. We learned how to make Paella in Valencia at a country retreat outside of Valencia. The hotel accommodations were outstanding, each place we visited had breakfasts included in our hotel stays. In Madrid there was a change in our travel dates that the hotel did receive. We contacted Susannah by message on the mobile application Viator. She took care of the change in hotels immediately and sent us confirmation on the hotel reservation. She found a gorgeous villa in Tuscany where we had outstanding sunsets from our second story spacious living room, bedroom with a huge bathroom suite!! We went on a truffle hunt, learned how to make stuffed raviolis and we were treated like royalty at every hotel we stayed. Susannah did an Exceptional job coordinating our trip, from airfare from Los Angeles to Rome, to Milan to Barcelona. The pickup of our rental car at both locations was seamless! Driving to each of the hotels in Europe and trying to find parking for our car was not necessary. She picked hotels that had parking garages that the porters took the car and parked it until we left. We highly recommend Susannah Tomlin, she is taking care of our next trip in May 2025! She is an outstanding travel agent!!

    TL;DR - Anita Kayekjian is the WORST travel agent you will ever encounter. This was, without…read moreexaggeration, the most appalling experience we have ever had with any service provider. Anita's unprofessional behavior, explosive temper, and outright disrespect throughout the process were absolutely unacceptable. AVOID ANITA AT ALL COSTS. Working with Anita was an ongoing source of stress and dread for our entire group. From the beginning, Anita made repeated errors and failed to provide critical details to us. When we would reach out with any questions or clarifications, she was immediately frustrated and would answer with an attitude. Unfortunately, we let these early red flags slide and continued working with her. But as soon as our initial deposit was paid, the very low level of service that she was providing completely disappeared. She became increasingly impatient, defensive, disrespectful, and hostile. Our questions were treated as annoyances. Requests for very basic and necessary information were met with a condescending attitude. Communication was all over the place--sometimes we were bombarded with irritated back-to-back texts and voicemails, other times she would vanish for weeks, only to respond with frustration on our first follow up. The most disturbing aspect was Anita's explosive temper. As we neared the end of the process, she became less concerned about hiding her agitation and disrespect. Our final list of questions triggered a series of rage-filled phone calls from Anita. She called us several times yelling inappropriately at the top of her lungs, saying belittling and disrespectful comments, and using an extremely angry and hostile tone that was completely uncalled for. After that, we reached out to the company to switch agents. Unfortunately, they said we couldn't switch agents after booking; but one of the agents offered to act as a liaison so we would not have to deal with Anita directly. We also provided feedback about our experience to the company directly; however, since Anita is apparently an affiliate/contractor (not technically an employee), they said they could not hold her accountable for her actions. This wasn't a simple personality clash or a style mismatch. Anita completely failed to show a basic level of decency and respect, emotional regulation, and professionalism. No one should ever be treated the way we were treated. I'm sharing this review so others don't have to go through what we did. We will not be recommending Anita or this travel agency to anyone.

    Photos
    TravelStore Pasadena - The courtyard at the new TravelStore Pasadena location on Lake Avenue.

    The courtyard at the new TravelStore Pasadena location on Lake Avenue.

    TravelStore Pasadena - The courtyard at the new TravelStore Pasadena location on Lake Avenue.

    The courtyard at the new TravelStore Pasadena location on Lake Avenue.

    TravelStore Pasadena

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    WenJing - travelagents - Updated May 2026

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