Ok, so the one thing that chain restaurants have going for them is consistency. Well not in this case. The patties were the driest I have ever had from a Wendy's. The interior was bleak at best. It practically felt like a horror story scene. The walls were damaged and the seating mix and match. There are plenty of other eateries in the area, skip this one. read more

Wendy's - Note the walls - Burgers Near Me - West Melbourne, Florida

Wendy's should not allow this. Bad service. Bad food. Staff makes you feel like you are messing up their day just by arriving. I can't believe how long it took to get my food considering a) I ordered online but they forgot to make it and b) how slapped together it looked. Some items were cold. All items were somehow dried out. The person working the front ignored customers that walked in them walked over to the register saying nothing. Just.. okay.. so we order now? I asked for a straw. The man said nothing. I was not a human. I didn't know if he was going to get one or not. He came back but I'm not sure it was for me because he hesitated when I reached out for it. This was a disastrous visit. But at least the food was awful. The picture is my Chicken Cheddar. Guess which one is mine. read more

Wendy's - I wish. - Burgers Near Me - West Melbourne, Florida

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Crystal was amazing, so attentive, so positive, making sure everyone was enjoying their food, amazing human being to have in any workplace. Great customer service, she made my whole day! Thank you God bless! read more

Why do I bother.... This Wendy's is close to my home, and it's the biggest disappointment. I'm talking about the Wendy's at Palm Crossing (Palm Bay Rd and Minton) in West Melbourne. If you make a special order, prepare to be disappointed. If you ask for bacon on your sandwich, be prepared to get bacon bits. If you want fresh food or ask for fresh food, be prepared to be disappointed. No other Wendy's has this problem. They either don't listen or don't care. Everyone has a horror story about this place, I have 20. I have a soft spot for Wendy's, I was an assistant manager for Wendy's for 5 years, plus I was a top grill and multiple employee of the month awards and once an employee of the year recipient. Yes I'm critical of this place, and I just want them to get better. If the bacon is old and in crumbles, don't serve it. People are willing to wait for their food if it is good quality. I took a picture of my sandwich, tell me if you can see the added bacon. read more

Wendy's - Ghost pepper ranch chicken no cheese add bacon - Burgers Near Me - West Melbourne, Florida

I went to Wendy's today 10/26/2022 around 12:30pm to buy just a Large Chili. They could not give my receipt because Problems in the system. I just ordered a Large Chili and what was my surprise went I opened the bag in my home. Exactly 26 Napkins, 4 Chili Hot Sauce & 9 packages of Saltines Crackers. That is too much but too much just for a Chili. This Store have not a good profit with this kind of workers that they don't care about the quantities of items to put in the bag. I don't eat spy y and also I don't eat flour so the hot sauce and crackers I will put in the trash. read more

Wendy's - a variety of snacks on a table - Burgers Near Me - West Melbourne, Florida

I don't even know where to start with this wendys on Palm Bay road and Milton. the employees are under the influence of something. the food is not fresh, over cooked and they completely mess up simple orders. as I'm eating most of the employees,especially one that works drive through normally seems to be with a stick up his ass as he watch staring at me eating and making me feel uncomfortable while I'm trying to eat my food. their kitchen area is so disgustingly dirty and the staff has a horrible attitude! this place really needs a surprise heath inspection and should be shut down. overall very bad enviofment for any customer that comes to this POS Wendys read more

Got ripped off paid $20 for $12 worth of food. Of course the cashier doesn't give a receipt with the order. Won't be going back there and will post on all social media platforms what happened. Either the cashier kept the cash for themselves or charged me for someone else's order. read more

Zero stars. Not only did they charge me twice for one order, they didn't give me a receipt which prevents me from completing the survey to get a free sandwich. Sending feedback and requesting assistance from the main office is similarly useless, so I guess I'll dispute the seven dollar charge with my credit vendor. Thanks for the extra work Wendy's, see you never. read more

They lost my order Which happens People make mistakes But No apologies Very Rude Worst customer service ever Not first time Employees don't care read more

The worst customer service in the area, have had bad service before, but figure I would give them another chance due to convenient location. Arrived at drive through at 10:15 am to order breakfast, was told the drive thru was closed so I went inside. stood at the counter for 10 minutes while each of the 6 visible employees completely ignored all the customers waiting while they filled online orders. finally left without ordering any food. read more

if I could give zero stars I would. I ordered and received a strawberry lemonade with 4 little screws in the bottom. took it back and was given free nuggets and fries and cookie. but they were lucky that none of the little kids I was around got to it and drank some, or that I choked on it. read more

I stood in line for 20 mins only to walk out. Will never return to this Wendy's. . The lady at the front looked like she hated her job and everyone there. Don't waste your time with this poorly managed Wendy's read more

If I could give this place negative starts I would! After being evacuated from our home, we decided to drive to Orlando and visit some of our family. On our way up we got hungry and Wendy's was open. We decided to park and order some food and take it to go. Walking in to Wendy's a petite white girl was cheating with coworkers and didn't even greet us or knowledges us, we waited in front of the register for few minutes, she finally came to get our order, she didn't say hi and didn't even say anything at all, we order our food and payed. The store was dirty, I'm so thankful I never have to stop at here again. I highly recommend managers to have meeting how to keep customers happy. Specially if you re in front getting peoples orders, smile......... have some customer service. read more

Rude with a nasty attitude. Didn't even say what they didn't have until we got to the window.

Always terrible here you either wait forever for food, or you get it and it's cold, the wrong thing or just plain missing. I'm a dummy because I keep going here thinking it may change shame on me for expecting to get what I paid for. read more

Wendy's - 1 of these things is not like the other. Which is the regular & which is the club. Paying $ for the club was a waste. - Burgers Near Me - West Melbourne, Florida

Absolutely worse place when it comes to customer service. Its ran by ghetto, young hoodrats who does not fix the issues but instead run you off food less AFTER your money is already gone. They arent even worth 1 star. Go to other locations. The one on Wickham and sarno is WAYYYYY better read more

I'm leaving this Wendy's EXTREMELY DISAPPOINTED AND DISSATISFIED!!!!!! I am beyond appalled at the service I received today!!! It's POURING RAIN I order a 4 for 4 for my son they take my order and ask if I want any sauce I say no thanks and very rudely she snaps back No sAuCe No dRink?! I said sprit and just brushed it off because whatever maybe I didn't hear her ask what to drink BECAUSE ITS POURING so I pull up to the window I'm sitting there for like 2 minutes with my window open and she just is standing behind the glass saying nothing not taking my money then she says I'm not taking cash at this window I said oh okay well what do I do she tells me I gotta pull around there's like 4 cars behind me I point that out and she tells me to get in behind the truck so I say okay and I do that have to wait for two more cars to go, I'm at the window and the guy is asking me what I ordered I told him I ordered a 4 for 4 he says well I don't have a 4 for 4 only a $5 biggie bag blah blah blah the rest of the other orders I told him I ordered again a 4 for 4 he says well that's not what they rang up at this point I'm just extremely annoyed and completely soaked because I've had my window open of course the whole time I'm talking to these employees I'm literally drenched I just give him the extra money and pull around because it's just getting ridiculous I pull to the next window and get handed my sons 4 for 4 after I paid For a $5 biggie bag and of course they kept my receipt so I wouldn't leave a review so I went back inside and asked for it because this was just terrible unorganized rude service!!!! Totally unacceptable!!! Just to open the bag to some old nuggets... Ridiculous. read more

Worst experience ever. Out of coke, out of pickles no air conditioning. Drove home instead of getting a full size taco salad I had 2 smalls and no tortilla chips. I am steaming Mad. I drove back she said they were out of fulls and they forgot to give me chips. I felt so bad for the nice young lady manager as this is not her fault. I asked who the franchise owner or main manager was. Like who runs out of Coke?? She informed me this happens all the time. Shame on Wendy's corporate for allowing their name on a franchise that is so lacking. You would never see this at a McDonald franchise they have standards that they hold their franchisees to. read more

I live very near this Wendy's so I've been there on more than one occasion. They regularly run out of everything. Out of fries, out of all soft drinks but Sprite(Sierra Mist? I forget which)out of lettuce, out of cups... They have a terrible time getting an order right and if you go back in and show them your bag(with the wrong order still inside) they act like you are an inconvenience. They run out of something and substitute without asking you OR even reflecting it in your bill (give you a small instead of large but charge for large because they are out of large cups). This Wendy's is horrible, we still try it once a year or so... in hope. read more

Very bad store! They are out of everything! It's like going to a candy store and finding no candy! No sour cream, no hot sauce, no avocado, list goes on and on tonight! First time here and I will not return. Orders a mess! read more

This was the worst experience I've ever had with Wendy's. I wanted a simple order of 3 cokes, 2 burgers and one order of medium fries. However, the employees got confused and thought that I had ordered two combos with two Coke's. This wasted my time of 20 minutes and I had somewhere important to be by a certain time. Definitely would not recommend to anyone. read more

Perhaps they are a very busy fast food restaurant , since the tables and chairs show obvious signs of wearing and age . The girl at the cashier today was more on the friendlier side as well . However , the food quality was subpar compared to usual Wendy's . It would be great if they gave at least two dipping sauces so that customers wouldn't have to ask for more . Also , for a large chili that costs $2.99 , they do not not give your moneys worth . I also ordered the 4 for $4 , which included a crispy chicken BLT sandwich , a soft drink , small fries , and a 4-piece chicken nuggets. Once you touch and taste them , it was obvious that the fries were not fresh at all . They also do not give much . The chicken nuggets were freshly made and hot, which is not really a surprise considering how it is a popular menu item . The crispy chicken BLT sandwich was another whole story . The burger buns were cold , a large dollop of mayo , one thin slice of tomato , a flimsy piece of pale lettuce , one slice of cheddar cheese , and a somewhat warm chicken patty that was far from crispy . Oh , and not to mention that the two short slices of bacon were hard and cold . At least they didn't ruin the vanilla frosty ! Honestly , if you are in a bind and desperate for some food to satiate your hunger for a few minutes , then by all means go for it . But if you don't believe that you should waste a few dollars for some fast food that wouldn't even be able to beat frozen store food , then I'd suggest that you skip this place and imagine that it never existed in the first place . Don't bother to pay $4 just to eat a dollop of mayo , alright . read more

Their Friendly with an aim to please. Wish however that they had the Fuze Ice Tea like other Wendy's. Yelp states that this Wendy's was closed, but they were open. read more

Went here tonight and ordered a cheese and bacon baked potato. When I got home and checked the bag, I saw they had forgot the bacon and forgot to give me a receipt. Nice. read more

They totally suck. No comm, long wait, discourteous, Awful! Multiple times. Rude, Crude and Lewd. Do not come here, ever!

my frosty was delicious HOWEVER they forgot my large french fries .... wow ... instead i got a few loner fries at the bottom of the bag

Melinda who works there was great, and made my 2 year daughter very very happy today ! Very very nice thanks Melinda you made my daughters day! read more

Food was definitely not fresh, fries tasted like they were a day old and chicken nuggets looked as bad as the

If I could give ZERO stars, I would. Took a third HORRIBLE TRIP to finally complain. Has turned me off from ALL WENDYS FOREVER!!! Food has always been cold, thrown together with enough sauce to drown someone. Slllllooooowwwwww service. The worst... EVER!!! Save your $$$. You'd get better food at a convenience store.... GROSS STUFF!! read more