Amazing, friendly cashier! Fun toys for the kids to build. Cozy atmosphere at the base of the Grand Canyon. We'll definitely be back! Insider tip: go early to beat the 6:30 Sunday night dinner rush read more

I wasn't feeling well today. We are at a hotel nearly and I wanted a baked potato with sour cream only. My husband went thru the drive through. He said he stressed sour cream but no chives. He ordered a potato with bacon and cheese. He saw the order on the screen correctly written. He just brought my potato with no chives but also no SOUR CREAM! He offered to go back but that's ridiculous. Do I want them to feel bad about it? Pretty much, yes. Sorry Wendy's. Gotta do your job. read more

Everything is gross here. Everything is over priced and not worth it. Everything was cold when got the food.

Typical Wendy's. Food was fresh and hot. We went through the drive through and the wait was over 10 mins. We didn't mind thought because like i mentioned earlier the food was fresh! We noticed the price was more than it is back home. It was any easy to go option. read more

REALLY - 4-stars for Wendys? Normally I would give Wendy's and most fast food joints a three star - but I have to decrement a star due to the **high** prices. As expected in this sad-excuse for a town, food is completely overpriced. But at Wendy's, $4.50 gets you a burger. That's it... no fries, no drinks... nada. Just a burger. Tip here? stick with the Value Menu. You didn't come to the Grand Canyon/Tusayan for culinary excellence,so just stick with the most calories for the buck. read more

Wendy's just outside of Grand Canyon South Entrance in Tusayan By far, the busiest Wendy's. I am reminded every time I come to this one. I still give it four stars for lightening quick service, cleanliness, food, and being here in such a remote location. read more

Never spent so much at a drive thru restaurant but they got the order on point. Asked for various condiments and additions and everything was correct. Took longer than usual but there were over 10 cars ahead of us so we understand. read more

My burger and French fries were really good and fresh. The problem I had was actually finding a table for lunch today that was clean. I told the cashier that the tables needed wiped but nobody in the staff showed that they really cared. read more

Avoid this Wendy's at all costs. I would like to start out saying i downloaded yelp specifically for this review. The lack of work ethic, poor attitude, and genuine poor service served by these employees was incredible. Next you have high prices on top of the 11% tax it isn't even worth putting up with the bitches not wanting to be there. Even if that's not enough they won't give you your whole order. I would give negative stars if i could. Just let them go out of business honestly. You have so many better options in this town than this poor excuse for a restaurant. Again you're better off avoiding this wendy's. #FuckThisWendys read more

After waiting in the drive thru line for almost 20 minutes, by the time I got to the front to order my food they told me they were now closed and turned off the lights. I had been in the drive thru well before closing time but due to another customer literally ordering for 10 minutes, we were turned away and asked to go somewhere else. If they had planned to close with six cars still in the drive thru, they should have came outside to stop cars from turning in. read more

There aren't many restaurant options in this area. The cashier was very unfriendly (I was kind of pissed off), but manager was okay. I got sandwich large combo meal. The cost was $9. It was pricy than usual, but decent for this area. read more

Went out of our hotel to grab a snack and some treats for the kids. This place is busy with lines at 9pm! Could have used more help on the front...we got our order as placed and outside of the wait time all was ok. read more

Horrible, I drove about 2 and a half hours and figured this would be a good spot but I've never had a more sad and disappointing sandwich in my life, wendeys is a great place but this one is a disappointment to their fast food chain. read more

Poor service and food - I would avoid on your visit through the Grand Canyon / Tusayan area. We waited in the drive through for about 15+ minutes before reaching the window to pay (note: there was only two cars ahead of us). Working in the hospitality industry, I understand things happen that are beyond your control; however, what I don't understand is how you don't acknowledge your customers that have been patiently waiting or thank them for their patience. When it was finally our turn to approach the window, Maria just gestured her hand out the window directing us to pay. First, we asked her to confirm our total. She rudely responded / mumbled and gestured again to pay. When my husband responded with, "are you short staffed today?" She chuckled and sarcastically said, "nope" with a smart ass smirk. After being patient and giving her the opportunity to address the long wait, we were now pissed. I asked who the manager was and she sarcastically said, "you're speaking to her." We then responded with, "well, then, who do you report to?" She mumbled, "Jack Butler, but he's busy, so you can talk to me." Maria is now leaning over the ledge, smirk on her face and resting her face on her hand as to gesture, "now what?" We were fuming at her attitude and sarcasm to the whole situation that could have simply been resolved with a quick "thank you for waiting" or "so sorry, we are overwhelmed / slammed." Turns out, she's a shift lead as another assistant manager (Allie) started overhearing our conversation and began to apologize not only for the wait, but for the interaction with Maria. Allie was kind, understanding, and apologetic - it almost seemed as if she has to do this often on Maria's behalf. After we left, we unwrapped the burger that we waited now an approx total of 17-20 minutes for throughout this entire process and the attached picture is what we got! I asked for a cheeseburger plain (only meat, cheese, & bun) and what we got was this crap - note: they forgot the freaking meat! Avoid this location at all costs. There are so many cute little spots in Tusayan, save yourself the headache and go elsewhere. read more

Wendy's - Fast Food Near Me - Tusayan, Arizona

Ok, I thought Wendy's was "safe", but I was wrong... 1. They have a TV situated near the order line playing very LOUD, trying to sell a Grand Canyon tour. The noise can be heard clear on the other side of the dining room. 2. The server was very slow and the line got pretty long behind us. 3. I opened my salad container and there was a HAIR in my salad. Gross! read more

Wendy's was our third restaurant try of the night since the previous two restaurants we had tried were too crowded and no seating available for awhile. Resolved to just go to fast food drive thru instead just so we could get something to eat. After sitting in line in our car in the drive thru with 12 cars in front of us (12 cars was not a problem), we finally reached the ordering speaker and they turned off the lights to the menu kiosk and announced thru the speaker that they had just closed...it was 7:24 pm and no notice to us or all the cars behind us in line that they were closing. I wouldn't be writing this bad review had they just walked out to the long line of cars and announced 15 minutes earlier that the car in front of us would be the last car to be served. Then we and all the cars behind us would not have continued to wait in the long line and we could have proceeded to another place to eat earlier than later. This is really a zero star rating because we didn't have a chance to try it read more

Walked over from our hotel next door to try and get a quick bite after a long day of hiking in the Grand Canyon. The place was packed with people at the counter and cars in the drive through, yet the door was locked and a very rude employee yelled at us (without provocation) that the place was closed. Very uncalled for attitude, and truly disappointing. Overall a fan of the chain, but definitely not this branch. Go to McDonald across the street if you want fast food. read more

After paying for our order and sitting for probably five minutes at the window, they came back and said they were out of chocolate frosty's and asked if we wanted a vanilla one instead or a regular drink with our meal. I would've understood if when we got to the window they had realized they were out, but considering we'd already paid and had been waiting far longer than would be expected for fast food and our food was seemingly still not ready we asked for a refund instead and left. read more

The food was okay, I mean it's Wendy's so no high expectation. My real issue were the ladies working at the window. They cut us off twice while we were ordering. It wouldn't have been a problem if they had asked us to give them sometime before ordering but instead they chose to cut us off twice which is disrespectful. Food was fine, service wasn't the best. read more

We tried getting into the steak house, were told a 30 minute wait. After 45 we left and just went to fill the void - cheap, fast, and as far as fast food goes, pretty good. It was clean and cheap - not much more to be expected out of a fast food chain. Would go again if we had to. read more

I love Wendy's (their food is amazing), but this location is the worst I've seen. Prices are worse than airport Wendy's... I'm talking 3 times the regular price. I get that it is the best food option right outside the Grand Canyon, but do you have to rip me off? Plus this location is not family friendly. They didn't have a changing table in either rest room, and when asked the employees displayed outright belligerence and disrespect for potential customers. read more

Very slow service. For a place this busy and popular (right in Grand Canyon Village), they need more registers and servers.

Wendy's never let us down and this one in Tusayan definitely didn't let us down either. Food seemed more pricey here compared to most Wendy's - probably because it's right outside the South Entrance to Grand Canyon but after 8 hours of hiking the Grand Canyon and with the great quality of their delicious juicy burgers, the price was worth it! read more

4-stars for saving the day! There's only a few choices where to eat before you get into the Grand Canyon, too many hit and miss restaurants based on Yelp. Both days we were staying in the area, we ate here. The prices aren't inflated like McDonald's and the food was fresh. Breakfast sandwiches, chicken nuggets and their apple pecan salad (fresh & crispy greens) were good. The small chili also hit the spot with the Fall/Winter Canyon weather. read more

Staff member was miserable and made it seem like a chore to wait on us in the drive-thru. Her annoyance was apparent during the entire interaction. A smile would have been nice. read more

After checking into our hotel we wanted to grab a quick bite before we went exploring. I've eaten at Wendy's before and my experiences were usually good. I've gone to this Wendy's the four times over the last two trips to the Grand Canyon and I have to say that they really need to step it up on customer service. The people that works there really take there time doing everything. I don't expect much but come on. If there were more places to choose from I would go some where else. They need to work on being quick and responsive for their customers. read more

Like another review said...ate here because other places had terrible reviews....crazy fast service and food was hot and fresh! Will definitely make this the food stop when family is in town and wants to come visit the Grand Canyon!! read more

Honestly, this is the best food you're going to get in this town. We had a full on dinner here because the other options were a joke. Spicy chicken sandwich for the win. But fries are too salty. read more

Having moved into our hotel we looked for a solution for our hunger problem. After a quick glimpse in Yelp we decided to give Wendy's a try - our first visit to this chain. The ambience was functional, not very comfortable. The first thing we saw was a waiting area in front of the registers that reminded me of theme parks. Even though there were only 2 customers ahead of me the waiting time seemed to never end. Two registers were opened but the progress was minimal. I chose a Baconator combo with fries and a blackberry lemonade. Several minutes after my order the meal was ready. The Baconator was warm and tasty, the fries were between lukewarm and cold. In addition, they were soft rather than crispy. The lemonade was too sweet and tasted somehow chemical. The seating area was not very clean: Balled up napkins and fries etc. In my opinion, the overall performance - especially food and service quality and cleanliness - was substandard and I will try to evade Wendy's during the remaining trip. read more

We had our worst Experience in here.i wish I could give it a minus star.people ,work in here doesn't understand what u r saying.they can't take an order properly.and also they are very rude.they don't understand your order, and they smirk on ur face.irritating, most annoying, worst service ever.ugghhh and the food.it was so dad that we couldn't even able to finish it.and yes of course it has a tiny toilet with no tissues.so go at your own risk read more

Terrible. The manager has no customer service experience at all!! Her name is Maria! Going to contact their customer service. You don't go in front of a paying customer and make fun of them and make the worker give us a crappy sandwich back after taking it behind the counter. SHE WAS LAUGHING AT MY FACE...... She goes "we're not going to make them another one" like I'm not standing there. The worker literally tells her "we can't give them the sandwich back, you took it behind the counter" the MANAGER rolls her eyes and goes "ugh. Fine. Throw this one out and make another one"... What the hell...? That's just a no go for a business, any business. read more

This could have been the best double burger ever. Or I just walked out of the Grand Canyon and never want to see trail mix again! Seriously. It was hot w d fresh and had good drive through service. read more

Wendy's fast food was the best food hands down in this little town. I wish I listened to my husband before we went to the pub at the Best Western basement. read more

Craving a late night snack and was very disappointed. I am not sure how they made pre made chicken nuggets taste bad but they did. Don't look forward to getting a beverage since all their drinks were out or extremely watered down. read more

I can't say enough about the service I received. Last night I visited a competitor across the street. So rude. Tonight. I visited via the drive through. The wait was a little longer than normal. When I reached the window, the employees were very apologetic for the wait. I don't know the reason, but I didn't think an apology was warranted. I did have a special order cheese burger as my son is very picky. My entire order was complete and made to order. Each bag in my order for a family of 4 had the perfect amount of condiments napkins and utensils. I apologize for not getting the names of the folks who served me as they went out of their way to provide service. read more

Took kids here for breakfast and the place is clean! Service is excellent! We ordered and applewood smoked bacon breakfast sandwich and it was tasty. The coffee is hot and strong. read more

Pretty good chicken burgers, actually! This place is close to many of the hotels, and really close to the entrance to Grand Canyon National Park, so it is really convenient for someone looking for a quick bite. However, it took forever to place our order both times we went. The line was not even that long, the employees were just very slow! But since there aren't many choices around anyways, we didn't mind the wait too much. read more

Haven't had Wendy's in a very long time so don't know if I could compare it to past experiences. The frosty I had for sure tasted like the ones I've had in the past so that was nice. I had the Apple Pecan Salad and that was meh. The chicken tasted kinda rubbery. The fries were also meh. The service wasn't very good either. It was slow and the guy messed up our order, but fixed it no problem when we told him after. I still think it was better than what McDonald's would have been. read more

5 stars, just to let other people know that Wendy's is THE best place to eat in this area before spending so much money for very bad food at any other restaurant. read more

My food was dry in the way that it looked really old and the Manager was EXTREMELY rude. I expect indifference or attitude from the cashiers at fast food places, but the manager should know better especially since he was training someone. He basically yelled at me for what I ordered and then refused to change it after he wrongly assumed that I wanted fries as a side. Oh! Also 2 combo meals here cost $18 and the food was so bad we threw it out and ate somewhere else. read more