under staffed and extremely busy Pam ignored customers in line and refused to take orders until MOBILE AND DRIVE THRU WERE COMPLETED read more

I've gone twice in a week. the first time 30 min wait and today system down. ive gone before and it was another issue.

Slowest service ever. Took 20 minutes to get our food. Not exactly fast food. Avoid at all costs.

This place needs a reset. At the drive through no one answered. Pulled up to Window the lady seemed bothered I was there. I requested two things was told they are out of both. Prior to this the wait was long and the food was bad it's fast food so it won't ever be great but this will make you not hungry anymore or take the loss toss it and go somewhere else. It's about as bad as it gets read more

Went to this particular restaurant a few weeks ago. I dined inside. I received my order in a timely manner. The food was hot and fresh. The girl who took my order repeated my order back to me..to ensure that she had everything correct. The restaurant was pretty clean. read more

I waited 30 minutes for a Jr Bacon Biggie bag and a large fries for 30minutes after paying. That's after wating 15minurea in the drive thru. Close this mug now! read more

went the other night for chili and they said they didn't have any. What? then asked for a hamburger and they said it would take 20 minutes. won't be back! read more

Slow service and slow employees who do not care about customers time and they only care about themselves

I was going to get some fries there today but after seeing the state of the Men's room I decided to go next door to McDonald's .No soap which means likely any male working there does not wash his hands with soap after going to the bathroom .There was no trash can and paper towels were just tossed on the floor .This is a management problem . read more

One of the worst Wendy's I've ever been to in every aspect. Definitely the worst restaurant in Thomson. If I had 3 hands I'd give it four thumbs down. Ridiculous... read more

terrible terrible service, they can complete a order. takes them 30 minutes for a frosty, they were rude and didn't care about us. i was bouta slap the shit out of the person taking my order for giving me bad looks and laughing at me. read more

Wendy's - myself - Burgers Near Me - Thomson, Georgia

The Service was bad on a Friday night and the register person Brittney had a nasty attitude towards customers.

On this cold rainy night a small cup of chili sounds great or so I thought. Took 10 minutes to get to me and then I was told that there is NO CHILI! That they are out! Unbelievable! read more

Everybody had an attitude like we slept With them last night if you don't like the job get another one

Slow been waiting for 22 mins and still waiting. Fast Food My ass

Don't waste your time going here. It is the slowest fast food place I've ever been to.

Wow. Craziest slow service in drive through ever. So waiting 5 min, no one moving. Came in to get Togo, and they have tons of workers working hard , but nothing seems to be getting out, very slow. Not sure what the hold up is, . read more

Don't waste your money here. dirty parking lot, place is filthy inside. trash on the floor, tables and counters dirty. drive thru was closed. three employees. bad service. Slow. it used to be bad and we decided to try again. it's now worse. I will never go back. read more

I would rate lower if I could. Customer service is non existent and don't expect to get your food in a reasonable manner. It amazes me how this Wendy's remains open with all the other negative comments I've seen. read more

I rarely give a one star review but this Wendy's is terrible. Indoor dining is closed and they only accept cash through the drive-through. Luckily there was a Burger King in view down the road, they are open on the inside and I tried their breakfast sandwich sausage egg and cheese croissant combo and it was terrific service is great inside, also which is very clean. read more

If I could give zero stars I would. Don't even waste your gas coming to this unsanitary unprofessional location. What should've been an in and out order turned into almost a 30 min wait for two burgers. One girl who after having to listen to her conversation with her friend that wasn't a customer. I found out she was the one that was supposed to be preparing the food. She seemed to not want to be there at all. The cashier wound up making our food even tho her attempt was appreciated and she did apologise for the wait when I got to open my burger there were onions on my jr bacon cheeseburger I'm allergic and I didn't know onions came on them. Totally turned off and not wanting to go back in I just decided to consider that meal a donation to Wendy's and went somewhere else to get food. Oh the unsanitary portion is due to miss chatterbox not washing her hands. read more

They were quite rude towards my mom due to her race and treated me as an inconvenience while I ordered. Nearly nonexistent customer service.

So freaking slow!!!!!!! You'll spend at least 30 mins in the drive thru just for a 4/$4!!!

They closed the store way too early and weren't at the drive thru window to attend to any orders. The workers inside were just sitting in the booths and ignoring us at the locked doors. read more

absolutely disgusting. the entire staff is rude, can't complete a singular order correctly. this restaurant should be shut down. It takes over 30 minutes in the drive through for the girl at the window to spew attitude over her mistake. read more

Worst service ever. You have to wait an endless amount of time just to get your food. They are unfriendly when taking your order and never speak clearly so you can barely understand them. The restaurant and bathrooms are dirty and are never clean. It's been this way for over two years now. read more

This is only partially a Wendy's review. Since the people working there apparently can't do math and won't sell you anything while their system is down. Bigger annoyance is sitting at the order box for 10 min before anyone bothered to hop on and tell us they are incompetent. Needless to say it will be a while before we eat here again. read more

Aweful,Slow,Rude! We waited for over 15 minutes in the drive thru on Sunday mid afternoon. They got our order wrong during the initial ordering phase, tried to explain what the order taker did and she acted like she had no idea how to make the fries large. Finally got the order, only to have that be wrong. Had to go inside to get it fixed. Floor was slick and wet and I slipped and fell on my right knee. No one did or said anything, even when I told the folks at the counter my problem (wrong food and dangerous floor). Just awful customer service, and food was cold even after they remade it. #Fail read more

I don't know if they made changes because of the bad reviews on here or if everyone else was just hard to please -but our experience here was great. Food came quickly-6 burgers & all correct. The lady fulfilling the order even double checked that each hamburger was correct before placing it on the tray. Health score was 95. read more

Every time I come to this Wendy's I have to wait over 20 minutes in the drive thru. Workers are eating when they need to be working.

Absolutely the slowest service I have ever experienced at a Wendy's drive-through. And this is been an ongoing thing not just today but every time I come here read more

Incredibly friendly service, clean bathrooms and dining area, food was made very quickly, will return again. Surprised at the negative reviews, like previous post said, it was very well run. read more

We went through drive thru and after experiencing slow service, they claimed any sauce is a .30 cent charge. That is a management choice. The fry container did not have many and were mostly burnt. read more

A beautifully remodeled restaurant, but the service is absolutely horrible!! Many standing around behind the counter, but know one taking my order. Finally, order received with cups. I filled my cup with tea for my to go order. Drive off. My tea is sour!!! Management needs to observe the staff and offer proper training or is it the manager. March 24, 2016 615pn read more

Very rude. They never speak clearly in the drive thru, and snap at you if you ask them to repeat themselves.