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    Wendy's

    1.3 (35 reviews)
    InexpensiveBurgers, Fast Food
    Open 8:00 am - 2:00 AM (Next day)
    Updated 3 months ago

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    1 year ago

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    10 months ago

    I've gone twice in a week. the first time 30 min wait and today system down. ive gone before and it was another issue.

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    2 years ago

    Slowest service ever. Took 20 minutes to get our food. Not exactly fast food. Avoid at all costs.

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    1 year ago

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    Photo of Mike H.
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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

    Slow service and slow employees who do not care about customers time and they only care about themselves

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    The Service was bad on a Friday night and the register person Brittney had a nasty attitude towards customers.

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    3 years ago

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    4 years ago

    Everybody had an attitude like we slept With them last night if you don't like the job get another one

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    3 years ago

    Slow been waiting for 22 mins and still waiting. Fast Food My ass

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    3 years ago

    Don't waste your time going here. It is the slowest fast food place I've ever been to.

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    5 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    8 years ago

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    3 years ago

    They were quite rude towards my mom due to her race and treated me as an inconvenience while I ordered. Nearly nonexistent customer service.

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    5 years ago

    So freaking slow!!!!!!! You'll spend at least 30 mins in the drive thru just for a 4/$4!!!

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    5 years ago

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    3 years ago

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    11 years ago

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    5 years ago

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    8 years ago

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    9 years ago

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    7 years ago

    Every time I come to this Wendy's I have to wait over 20 minutes in the drive thru. Workers are eating when they need to be working.

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    12 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    10 years ago

    Very rude. They never speak clearly in the drive thru, and snap at you if you ask them to repeat themselves.

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    Ask the Community - Wendy's

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    Krystal - Krystal in Thomson with cars in the parking lot full of people trying to get in.

    Krystal

    (14 reviews)

    $

    It's Time for a Meeting -- And This Time It's Not With Your Pitifully Paid Hourly Staff…read more It's with me. And I'm just a customer. That's exactly why you should listen -- because when a customer takes the time to tell you how to save your store, you should pass that straight up the ladder. Here's my proposal: every single person in your company, top to bottom, including the top shareholders, works one position lower for 24 hours. During that time, you do all the things you've been telling the people below you to do. And your in-store staff: the cooks, the cashiers, the drive-thru crew they go home. Because without them, the store closes. And if you don't believe that, you should say it out loud and see how it sounds. Two Options: * Option A: Step into their shoes, feel their struggle, and learn your business from the inside out. * Option B: Send everybody home and you try to run the store with no actual training -- because those short corporate training videos aren't enough to prepare anyone for real conditions. Do this, and the first thing that will happen is simple: everyone becomes human again. They stop being statistics. They stop being pay grades. They stop being numbers on a spreadsheet. They become people. Here's how you make it right in that 24 hours: Store staff get to sit in the dining area. They get hazard pay for the day plus a guaranteed 40 hours on next month's schedule. And if you've got a large roster but are only giving some people a handful of hours each week, that's not "budgeting" that's wasting talent and hurting morale. If you can't give people the hours they need to survive, then don't waste their time with false promises and endless "team meetings" that are really just lectures. Now, here's the bigger picture: what if, instead of endlessly adding new menu items hoping something will be a hit, you went back to the basics? You are Krystal's. Just sell Krystals. Offer topping selections, maybe cheese. That's it. It sounds counterintuitive, but it would drive demand. People think they want lots of choices, but choices slow them down and frustrate them. Give them one thing done perfectly every time. Build from there. One last thing: If you're using oversized wall art of your combos on the outside of the building, be careful about what that communicates. If the photo doesn't match the actual product in size or presentation, it sets the wrong expectation before customers even park. The subconscious letdown is real and it happens before they've even walked inside. This isn't about being flashy. It's about fixing the basics, respecting your staff, and delivering something customers can count on every time.

    As you walk in windows are filthy, un inviting. Burgers were not good, glad I only bought 2…read more Would not recommend and will not return. Wished I had gone to Zaxby's nextdoor.

    Wendy's - burgers - Updated May 2026

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