I'm constantly holding out hope this Wendy's will raise its standards and I am constantly left disappointed. The drink machine only had only few beverage choices and nothing you'd actually want. When I asked the manager to get me a drink from the drive thru dispenser, she seemed put out and did not even apologize for the dining room machine being down. The bread tasted stale. The fries were not great. If you really want Wendy's, I suggest you drive to McKinney or Greenville. read more

Terrible location, that burger was old and disgusting. I see why the reviews are so bad, the service was awful. The workers there need to be reevaluated, the whole place needs to be reevaluated by corporate. Only good item was the drink and maybe the fries. The burger was not good. Not a good atmosphere to be in, at all. read more

Wendy's - Fast Food Near Me - Princeton, Texas

This place is the worst Wendy's ever. Breakfast, lunch and dinner Every time I order food is either cold or wrong. Customer service is very poor. Customer employees are not friendly read more

I just got home with my order of nuggets meal and a cookie. For starters, they only had spicy nuggets (good thing I'm okay with that), I asked for a strawberry lemonade with my meal and was not notified that the machine was down. I got to the window and received a Minute Maid instead. The fries were OLD, the nuggets were rubbery and OLD, the cookie was so hard that it fell apart like a Natures Valley bar! I have noticed that when the younger employees are working, the work quality is trash. I would not recommend anyone stop here, there are other places near by. Trust me you will be much pleased elsewhere. I'm sure this will be my last time giving this place a chance. read more

I went here yesterday I said no cheese and they still put cheese on my food and it was cold the young kid that was taking my order was so rude I won't be coming here I recommend not coming to this place at all. read more

I've been waiting 1/2 hour. Got a nice fresh salad and a cold burger and fries. We had trouble in The past with them not having what you ordered read more

I don't think they have EVER gotten an order right. Do NOT visit this Wendy's. 5 kids in there having a party and could care less if you get your food or not. It's not like there were a lot of cars anyway. Food all over the floor and I only saw one person wearing gloves. Don't go! read more

I went there and went there and I got a mash potato and there was a fly LOL!!! But then these two boys came up to me and said "gwat" and I was so confused, these schools need to fix there grammar lessons! read more

Wendy's - Me - Fast Food Near Me - Princeton, Texas

I was very disappointed wind I pull up to the window I seen the employees playing with their phones and preparing my order with no gloves on not again I will not be coming back they need training to read more

I am absolutely sure the Princeton Wendys owner, store Manager and employees have just given up just drawing a paycheck. I always give them a chance.... But every visit is a disaster. I am done now and I love Wendys!I understand now why the drive through is always empty. read more

Stopped here for the first time the other day. The young man behind the counter notified me they could not take my order unless I had cash. He went on to inform me that I could use the kiosk to order. I continued on to the machine and began the process. The transaction seemed to go through. However, as soon as I got back to the counter, another employee said it did not work, and that I would have to pay with cash. I did not want to do that, so I left and took my business elsewhere. It seems to me that a conscientious manager (if there is such a thing now days) would have tried the kiosk themselves to determine whether it was down in order to keep from wasting the customers time there. I have since given them another try. I mean we all have a bad day every now and then, right? I arrived around 10:30 AM., and to my surprise, found the doors locked. I wanted to go inside to use the restroom and wash my hands. I had found the restroom reasonably clean and stocked the previous occasion. I thought well they've closed the place down, (something sure to happen if the disfunction continues), anyway, there were a couple of cars in the parking lot, so I got back in my truck and drove around to the window. They said the night shift manager had the key and that they couldn't unlock the doors. They asked if I wanted to order at the window. I asked if they could take the card, they said they could. Somewhat concerned about the level of care in food preparation, I opted to go somewhere else instead. I mean what kind of hamburger is one going to receive from an establishment that can't even open their doors to the public, and seems to be having issues daily? If the franchisee doesn't step up and help them get their act together, this place won't last long. I do NOT recommend. read more

Worst Wendy's ever! These "kids" don't have AMY adult supervision and don't know how to take more than one order at a time. Then when it's your turn, they tell you "we already ran out of that." Not even a sorry. If I tan my company like this, I'd be bankrupt read more

This place is horrible, me my sister and her kids went her and ended up waiting 40 minutes for our food, when we finally got up there my sister asked if they take Apple Pay and the guy said no and got mad and threw his headset and stormed off, then when he came back he was yelling and cussing about how she asked if there was Apple Pay, these employees are chaotic and and rude read more

Let's just start off by saying If there was a way to leave a no-star rating that would be better! African American young girl who's allegedly apart of management there, has poor communication, very rude, UNPROFESSIONAL,and lack leadership qualities. Manager used same gloves to fix food that I witness her touch drive thru window with. Very unsanitary. Her caucasian buddy lacks poor communication skills and is very rude to customers! I will never visit this store again. Let's not mention the food was undercooked. The experience I had on today was the worst I have ever experienced and I honestly don't know why they were rude and nasty. read more

This place either needs to close down or just completely clean house. The food I got here was cooked terribly. They also seemed to have just dumped salt on everything. It was so over-salted it was inedible. I know some places have bad days, but I am afraid to go back. The parking lot and drive through are almost always empty. It's so sad, Wendy's in general used to be so good. But I haven't had a good experience at any in years. The one on Stacy road is usually just ok. Kinda seems like the company just doesn't care anymore. read more

WORST SERVICE AND FOOD I HAVE EVER RECEIVED!!! The person on the speaker didn't take the order correctly. Asked for 10 nuggets 5 spicy/5 regular only got regular . Fries were OLD and COLD!! Buns were Old & Chewy!! Also ordered a chocolate frosty wasn't told it wasn't available until I got to the window so asked for an unsweetened tea and received a sweet tea. Asked for no lettuce and my burger came with lettuce. Didn't receive a receipt with my order. THIS WAS A COMPLETE WAIST OF TIME AND MONEY WE TRASHED EVERYTHING EXCEPT ONE UNSWEET TEA AND THE NUGGETS!!!!!!! This is a ZERO star rating read more

possible lawsuit being filed 7-27-23 between 8:45 and 8:55pm this place is so unsanitary store is a mess on my way out of this dump i slipped on a sign because staff could give 2 fucks about maintaining a clean environment. 2 customers while that happen asked if i was ok while the 5+ employee watched and could give 2 fucks!!!!!!!!!!!!!!!!!!!!!!! read more

The service is horrible the people working in there are horrible went up there 2 time for them to fix my order and they still got it wrong!!!! That's what happens when you have people that are chilling out side smoking getting high and can't even remember a fucking order it's crazy this will be the last time I will order from there and they need to get all new employees been happening for about a year!!!! It's a horrible place they can't even remember to put bacon on bacon Ater fries or can't even put bacon and 2 pieces of meat on a bacon double stack!!!!! Horrible horrible horrible !!!!! read more

Missing fries from meal... they didn't answer the phone. Staff was goofing off, nobody to take order at register... A/C often doesn't work and the drive-thru is also too narrow, don't use if you have nice rims on your car. read more

Worst service ever they messed up my order. I had to drive back then the manager didn't even apologize for messing up my order the french fries were cold just awful awful. read more

TERRIBLE SERVICE. Absolutely awful. Fries were old. No ranch. No Dr Pepper and rude employees.

Terrible Service. I came by yesterday and they missed 3 of my items and laughed with their coworkers when I let them know because apparently they already knew. Then proceeded to make me wait 15 more minutes parked for something I had already ordered. I asked for an extra cheeseburger for waiting and they just said no without an apology. Definitely not coming back read more

just went by & the workers are the absolute sweetest!! they were very polite & everything was 10/10!!

I'd like to give 5 stars to the Wendy's manager and team tonight. We showed up 10 minutes before closing (I know it's close) , but they really were great. No complaints and got our order out fast and correct. Thanks for the effort!! read more

Forgot my burger in my Uber eats order everything else was cold I would expect them to remember a burger at least

Place is seriously a 10/10 food and everything is amazing you could never go wrong with this Wendy's location fr

By far the worst Wendy's I been too, not to be rude. But if you go inside to order and look at the staff you'll think twice about ordering there. 1 out of 6 staff with gloves, 0 out of 6 staff with hairnet, 2 out of 6 keep touching their nose. Not giving clean professional vibes at all. read more

Please jus dnt had stomach problems for days hard head make a soft ass I low key think they poison me cause I was in hospital stomach was so messed up like I was shittin black only think I get from here now which is every 3 months or so is the mango drink. Wish I didn't even have to give them 1 star read more

Went to Wendy's to get my daughter lunch. The drive thru line was ridiculous so I went inside to order. There was a line in there too. After waiting in line for a few minutes the cashier walks back to speak to someone making a hamburger and then returns to tell us in line that we would need to wait 5 minutes to order our food so they can get caught up on their orders. This is ridiculous seeing this is supposed to be a fast food place. MAKE IT MAKE SENSE!!! It was a inconvenience for us customers. read more

Two cars in front of me at the drive thru, waited 30 mins in line then was told to park and the food will be brought out to me. Parked my car walked in and asked for a refund, 10 people behind the counter and everyone looked confused. Got my refund and went next door to Popeye's was in and out in less than 5 minutes like a FAST FOOD drive thru should be. Please read your reviews and train your staff! read more

I went to Wendy's a few times oñce l went there the hamburger was burnt bun was hard second time I went to Wendy's they had mold in the lemon aid l will not go back there read more

I just wanted a quick meal, hot burger, nuggets, something. My husband just wanted a Frosty. We get neither. First, they had no regular nuggets, just spicy. I had a small burger that was like cardboard on a stale bun that was hard on one side. There was no sweet tea, or unsweet tea, for that matter. There wasn't a hair net in sight and a few pair of gloves, but not everyone handling food wore gloves. It was explained that the new gm didn't order correctly and the truck didn't have what they needed. Just awful!!! read more

This Wendy's is the worst I have ever been to moved to Princeton TX gong on two years and and made several attempts to visit this Wendy's sad to say every time it's cash only it seems their credit card machine is always down which is very hard to believe. Whoever the owner is of this Wendy's needs to invest a bit of the profits he/she gets to a credit card machine that works otherwise I would like to see this Wendy's shut down since they really are not worth going to in the first place read more

Went to the drive thru today for a quick and easy meal and couldn't even eat it. Had a Dave's double and the whole burger was ice cold, cheese wasn't even melted and the fries were cold hard and stale. Definitely one of the worst I've had. read more

Save your money, and eat next door. service is HORRIBLE. We pull up through the drive thru and all the entire staff of teenagers are outside sitting. When one of them notices us, she books it inside and then they all begrudgingly move..we order our food and inside all you can hear are complains from the person who took our order and the rest of the staff complaining about making the food, we even heard about their and body odor? The food wasn't fresh we had to ask for new fries and the time it took was so long. Overall a horrible experience and so disgusted. read more

We ended up having to wait an hour and 20 minutes to get our food through the drive thru. We had made a mobile order prior to going there, so it was already paid for, so we couldn't go elsewhere. Once we finally got up to the pickup window, we were told to go park in a parking spot and they would bring it right out, 20 minutes later someone walked out of the restaurant, looked around and went back in. They didn't even try to look where they told us to park. When we went in to get the food, they acted like they had no idea what we were in there for, and rudely threw the bag of food on the counter when they finally figured out which order was ours. Once we got to eat the food, everything was cold and one of the sandwiches was wrong. read more

I noticed while driving by a couple of days ago that there were cars in the drive through. I noticed today that the now open signs were on the street. Not sure if I just missed them before. We stopped in a little after they opened at 10:30 today (Sunday). The store is clean of course, and there is plenty of parking. The young lady who waited on us was obviously trying to do everything but prep sandwiches (counter, drive through, fries, etc). She apologized because she was waiting on some associates who had not arrived yet. She did a great job of handling multiple stations at once. The food was delivered (to go) quickly and when I got home everything was correct. Wendy's is a very nice addition to this strip since typically Wendy's is consistent in the product they make and the service they provide. read more

They didn't have my frosty and didn't try to communicate the problem. Waited in the drive thru for 45min and just for their not to be a frosty in my hand. read more

The employees are extremely careless with hygiene, rude, non-attentive to customers and pretty musty and disgusting for people who serve food. read more

Burger was cold and old like it was cooked and sitting for hours. Fries were over salted and cold.