We thought we'd give Wendy's a chance even though their reviews on Yelp were only a 2 star. Well the other reviewers were spot on! I don't know if they are short staffed or what! The staff member behind the counter appeared to be the "Shift Manager" because he was yelling at the whole staff ! 1. The Ketchup Containers were both bone dry. 2. Every table was dirty. 3. Both Bathrooms were filthy! We decided as soon as we ate the food we had ordered and paid for we would go across the street and see if their bathrooms were clean and we were happy to find them clean enough to use. We won't be going back to that Wendy's. While I was trying to use a Wendy's bathroom my husband overheard a customer say to the manager how healthy the bathroom was that they used. read more

Have been through the drive through three separate times and have had or order messed up every time.

The two star review is spot on. Never again. Awful service with crappy food !!! Handed over the wrong food in the drive thru blamed it on a co-worker. read more

It is your average Wendy's. Same menu - we grabbed some dinner to go because it was late night and most other restaurants were closed by then We had the chicken sandwich and some chicken strips...Food was average read more

We saw the drive thru line was wrapped around the building and starting to line up on the street, so we went in to order in the lobby. We were told "we are not serving food anymore tonight". There was no explanation. This was on a Friday night at 6pm. I sure felt bad for those people waiting in their cars, because no one from Wendys came out to tell them. I had to do that for them. read more

The food and service has been good here for awhile, but now they are short staffed, and missing critical items such as potatoes... Lame. My order cost the same,(actually slightly more than the combo), but missing one of three items. read more

I've always thought that Wendy's Apple Pecan Salad sounded great except that I hate pecans. It occurred to me today to check on DoorDash and see if I can just get it without pecans. Lo and behold, you can! I just unchecked the box for pecans and then checked the box for sweet onion to make the perfect salad. The pomegranate vinaigrette it comes with was the best vinaigrette I've ever had, although you can request different salad dressings if you prefer. The apples and cranberries with the chicken and bleu cheese crumbles made a remarkable sweet and savory combination. My first Wendy's salad experience was a great success, and I can see why people rave about them. It really was fresh and exceptional. read more

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Good fries and burgers . Kids liked it . Good and nice parking outside .service could be better. A bit slow to go in , but and check out ... read more

Wendy's - the front of the restaurant - Burgers Near Me - Port Angeles, Washington

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service is horrible they don't care about how long you wait to get your order taken. was standing in the front for 15 minutes while they walked pat me before I even got my order taken. they suck and i will not be returning read more

Terribly slow service. At least they were open on the inside but it's been over 10 minutes and my food still isn't up. They are ALWAYS slow and disorganized. read more

Had a complaint and Wendy's made it right. They are really doing a good job of turning things around at that location. Wait times are getting shorter and management is addressing concerns. Thanks Wendy's read more

Hope you got a half hour to kill in the drive through bud suboptimal. Only four cars in the drive-through. Go to McDonald's across the street you're welcome . read more

Three times I've gotten the 5$ biggie meal now here, admittedly close to closing. Three times my food has been barely lukewarm. I've returned it twice, this time I drove away before checking. The fries were almost hot, the nuggets were cool at best, the burger barely cool and the drink Warm. You can do better, or DON'T SERVE THAT LATE! I am Very Disappointed! read more

Service was lame, it took 40 minutes to make the food, then they were out of potatoes. When I tried to go in and fix it, the lobby was closed. They said "short staffed", but there were at least half a dozen employees inside. Since I placed a mobile order, they said that if I wanted a refund for the potatoes, that I would have to do it through the app, which was now not working for some reason. Any location would probably be better than this. read more

I genuinely think this is the worst Wendy's on the planet. There were random crushed fries and ice everywhere on the floor and I had to wait in line for 27 minutes just to have the Wendy's employee to even consider taking our order, "thank you CAROL". Carol if you're reading this I genuinely hope you don't succeed in life. read more

I ordered a double stack burger to be specific, and when my food arrived, I was about to take a bite out of my burger and I was shocked to see that there was a big long curly black hair in my food. And as I opened it more, I saw a few more hairs. So then I called Wendy's and told him about my incident and let's just say the way that they responded to me was not professional whatsoever. This guy answered and gave me to the manager so I told the manager what happened to me and she says in a very very mean tone " if there was a problem with the meal, then you can order it again." Like who do you think I am Bill Gates? I I don't got money to just be making Wendy's orders like that ‍ read more

Very slow service. they actually stopped taking orders too!!! What a shame. McDonald's probably was the best idea after all .

I haven't had too many things from Wendy's, but their chili cheese fries are pretty good when you have a craving for chili cheese fries and Firehouse isn't open. I wound up at Wendy's getting chili cheese fries because Firehouse was closed on a Saturday night (WTH?) and I hadn't eaten anything all day and wanted chili cheese fries. Wendy's is the only place that was open and so I went. I was skeptical at first, but I gotta say. It's pretty good stuff. Staff was friendly to boot! It's $3.00 for a little tray and enough to satisfy your craving for junky food for sure. I've tried some other Wendy's offerings and they are just okay. The chili cheese fries are definitely a deal. read more

so, it's a wendy's, lots of long lines. but i order via mobile app, jump ahead of the line. just remember to check in via the app - it claims they don't start making your order until you do. i learned this from someone else while waiting in line. The food is expected, service tends to be slow, but way better than other fast food places around these parts. read more

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I love the food and the people are soooo sweet and helpful the wait is a little long but the staff normally will explain that they are short staffed!! read more

Ok, this is pretty much a faux-Wendy's. Where are the square patties? These chicken nuggets don't taste like Wendy's chicken nuggets. They barely taste like anything at all. The burgers tasted okay, but once again, don't taste like any Wendy's burgers I've had before. The side salad was pretty on par with all Wendy's and was good. Cashiers were nice. Condiments well stocked. read more

Wendy's - Chicken nuggets - Burgers Near Me - Port Angeles, Washington

Waited twenty minutes with only myself in the line. Rude response from employees. Worst of the worst.

Discourteous window service. Out of stock on several items and obviously a precooked and very dry burger patty. Suggest you go to Frugals.

The food is good but the service is horrible! We put in a mobile order, I sit and wait for 45 mins in the restaurant and then the manager asks what I'm waiting for, so I tell her , then they start my order so I sat for another 30 mins!! Smdh read more

Unfortunately, we won't be back. We came in at 5:25 and were told that they needed to catch up on the drive up before they could ever take our order. 30 minutes later she said the same thing rudely and we left and went to Firehouse which was way better and excellent service. read more

Lots of businesses, local businesses are making accommodations for people that cannot use the drive thru. Everyone except Wendy's. Well. Just another reason to not eat here when Covid is over. Thanks for nothing, Dave. McDonald's is more accommodating. You got beat by a clown. read more

Huge improvement since the last time I posted a review. Impressed!! Food was amazing and fresh. Fries were perfect, service was fast and professional. Great job! read more

Wendy's - Incomplete bacon pub fries - Burgers Near Me - Port Angeles, Washington

I like Wendy's. This location isn't like most of them: not fast, not friendly, made my chicken sandwich fried when I asked for grilled. It's fast food so expectations aren't high and there aren't a whole lot of choices out here in the sticks. read more

i had a reward to scan and the register gal got confused and frustrated and rude to me. i used to work in food service, i understand the job. but don't take your misery out on me. it was on 6/29 at 2pm. hate when fast food places spread their negative energy to customers. read more

Usually I'm a Wendy's fan. Today.... not so much. Probably the worst Wendy's I've ever seen. Dirty floors, tables, FRONT COUNTERS, orders filled slowly and one staff member had to openly chastise the cashier because he couldn't get orders right. I'm sure hoping this place is just having a bad day.. read more

I went in to use the bathroom and when I came out, an employee (middle aged blondish/brown in a ponytail, taller with grey shirt) loudly and angrily stated "take that mask off your face and stop fear mongering!"Mind you I am a pregnant, high risk person who was wearing a mask. We circled around the drive through and the same woman was packing our food, glaring at me (I still had my mask on.) I don't appreciate being harassed by your employees. read more

Just waited the 15 min in line in the drive thru. I am okay with waiting in the drive thru. I get to the window and the associate gives me a different price than I was given on the screen and verbally at the order screen saying that it was for my first order. Which I was confused by. I asked what did he mean by first order? I only ordered 1 item. He then shouted at me very angrily and rudely then what did I order. I asked why he was talking to me in such a manner. He just continued to be rude and asked why I was making it so difficult. In which I said that I didn't need to be treated like this and I and my wife drove off. Later. After calling the store and speaking with Manager Haley she made the experience better. Thanks Haley. read more

Been here multiple times, somehow they always forget my sauces. Even when I remind them at the window. The food is good. Just wish I had ranch with my chicken sandwich and fries :( read more

Wendys is great when you feel like switching up from mcdonalds, as they have a couple good burgers. Although covid is affecting everyone it just seems like everytime I go the drive through is so backed up and when I finally get to order it takes a while to get the food out. I would give it 2 stars as my last order was missing a burger but I know that with covid going on people are trying as best as they can. read more

every time I go into Wendy's there is an 30 to an hour line and the customer service is absolute crap. Went into get a salad tonight at 11:07 and the store doesn't close until 12 and everything was shut off. The lady at the window just looked at me looked at the ice bin and the screen and walked away. if you close at 12 then you should close at 12 not an hour early. It seems like this happens a lot at this place. I really do love Wendy's but the port Angeles store needs a lot of work. read more

Okay Wendy's here's the deal you get an order you read the screen you print the ticket you read the ticket double check your bag before sending it out the damn window every time I've ordered there you have gotten my order wrong forgot something things are forgotten on the sandwich like tonight I ordered a hot honey f****** chicken sandwich no bacon no pickles where are my bacon and pickles I got the double pepper jack did you not know how to read a ticket are you illiterate quit your f****** job you f****** moron I'd give no stare if possible read more

Wendy's was my favorite fast food place, my whole life! Imagine my disappointment when I find the one terrible one out of the many I've eaten at. I had given this place MANY many tries over the years, out of a small hope that a corporate manager might have dropped in and seen the absolutely awful state of this place and had them shape up. Oh, no no. Every time, something about my order was wrong, and every time I had told them about the problem, I was argued with over it. I mean..? Example: I ordered a large Frosty. When it was put on the table, it had this giant air bubble in it. Before I could even lift it off of the table, the bubble popped and the large frosty cup was a little less than half-filled. When I pointed this out to the worker who had handed it to me, she said: "It's supposed to be that way." Verbatim. And that's just one example of the many weird problems I had with this place. And when it comes to quality? No standards. Their beef is supposed to be never-frozen-fresh but the beef ALWAYS tasted odd, I'm assuming from not cleaning the grills enough. The vegetables were always soggy. Like, REALLY soggy. None of this is based off of one single experience. This is all YEARS of trying to give them "just one more chance." Don't give these guys a chance. Just go to Mickey D's across the street from them. read more

The lady in the drive through was rude, and wasn't wearing her mask appropriately. I'm not going to be comfortable eating this food, and will probably throw it away. Not to mention how long it took for her to greet me and how long it took to get the food I won't eat. I'm waiting in the drive through window as I type this. I live in the area, and come to this location once every few years. I'm always reminded why I don't come here. I'll try again in another few years. 8-15 5:00 pm. read more

Got the new chicken sandwiches 2 for $5. Texture of chicken very weird..kind of like biting into licorice..tossed it all into garbage....what the heck are they are thinking? read more

I've worked fast food/restaurant before I understand the struggles and annoyance of it all, but was so sad to be treated so harshly by a drive thru employee today. Was greeted with a "hi" then ignored and just had food shoved out the window into my face without a word and then when i say "oh that's everything? Thank you!" I get a "bye." The food was good, my family loves Wendy's but today's service not so much. read more