Came here to get the kiddos their FREE Frosties. The interior was immaculate. Deserted, not a ton of seating but looked clean and organized. There was even a fireplace seating area. How fancy. Main negative was that the girl at the counter wasn't friendly. We'll return to this location for sure tho. read more

Wendy's - Seating near the fireplace - Fast Food Near Me - Pearland, Texas

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Horrible experience. Got the opposite of what i asked for. Asked for plain burger, had everything on it. Asked for bbq sauce, got honey mustard. In 1 ear & out the other. I was the only person in the lobby, not like they were busy. Went at 6:20ish on 2/18/2026 read more

I usually visit this location just because it's a bit more convenient for me. Almost every time they get the order wrong or I'm missing items or the food tastes old. The past two delivery orders have been missing items or they got it wrong. It can't be that difficult to put a burger and fries in a bag. And when I tried to call, nobody answers. Fast food isn't cheap anymore to be paying for items that are left out of the bag. This is ridiculous. Avoid this location at all costs. Come on, Wendy's. Do better. read more

This is one of the WORSE Wendy's I've ever gone to. 3 out of 5 times they get my orders wrong. How hard is it to put the items in the bag and mark it off that you did so when customers go home they open their bad and not be fucking pissed that we are missing items. I'd rather they be slower and get shit right instead of fast and get shit wrong. And their phone number doesn't even work because they won't pick up and their voicemail box is full so you can't leave messages. UPDATE: Nov 16th. Went back the next day and told them what happened because once again the phone is off the hook and still can't leave messages. They handed me my missing order no questions asked. Great job guys for making a customer happy again. read more

This Wendys is so trash we barely walked into the dinning area. This one big blonde employee said "Omg" and rolled her eyes with a disgusted face when it wasn't even close to closing or busy. It's not that hard to make a sandwich when they're paying you. I went to Chick-fil-A after. read more

Drove out of my way to go here, to not go to the horrible one on Main. First experience and will not go back. I was here for 30 minutes just trying to place my order; the two coupons were not working and they couldn't figure it out. They tried handing one back to me as if there was nothing they could do. I was patient and nice for the first 15 minutes as they tried to do the 2 for $10 deal, but when they tried to enter the second, on a whole new transaction, even after me helping to trouble shoot, and then to hand me the second coupon back like "it doesn't work, nothing we can do" I was like seriously wtf. I am doing what the coupon says to do, YOUR system is the one that has the problem. I asked "can't you just give me the sand which, not use the coupon, and I'll just pay for fries" they said "but it won't match inventory of the chicken patties". I said "well tell your boss that a customer had a coupon, show him that, and that your register wasn't working". I mean Jesus Christ, really?! Then because our food waited on the counter while they were figuring out the 2nd coupon, our food was cold and had to be microwaved when I got home. Then we noticed the awesomely amount of lettuce on our chicken sandwich (pic). Just like F me, right. Just makes you depressed as F to even eat this garbage. There is no way I am going to a Wendy's in the future. And no way I would pay $8.99 for a chicken sandwich combo... ugh read more

Wendy's - Lettuce?! Chicken Sandwhich - Fast Food Near Me - Pearland, Texas

They cook everything in yesterdays oil, workers get order wrong every time too. Like consistently bad. Just shut it down at this point . Had a dirty feel to it to and I've only been through drive through read more

I live right around the corner how was my food, already cold, cold when I got home. The place is dark, understaffed. Also forget the pandemic I just want to know when did it become sanitary to touch dirty money, and then touch people's food. Just discussing. read more

My first time there. I ordered 2 meals to go. So disappointed. The burgers were cold, soft drinks were flat and no ice. Management need to do something about it. read more

Apparently it's alright to serve a Crispy Chicken without mayonnaise, after a customer asks for EXTRA mayonnaise!!! read more

Wendy's - This is what was received after asking for EXTRA MAYONNAISE! - Fast Food Near Me - Pearland, Texas

I sat in extensive Saturday mall-going traffic because I wanted another great half- order salad---like I had several months ago. NOT! The price has gone up by $0.21 and the lettuce quality has PLUMMETED!!! Ugh!!!!! I could count the Spring Mix leaves that were buried in the Core of Iceberg lettuce. Devoid of nutrients 100%. Thats my Last trip for that kind of disappointment. Whichever Wendy's executive decided to raise prices and lower QUALITY, Good Luck! I'm going back to Salata or Sprouts!!!! read more

Went for lunch today and ordered 3 meals. The first was fine, the second one was supposed to be a Fresca jalapeño but you forgot the Fresca. Why do you think I ordered this? Well, let me explain-- I ordered this because I wanted to EAT IT. You ruined my lunch. Next came the kids meal-- you didn't give us our cheeseburger in the kids meal??? This is pathetic. Last time my chicken was raw and corporate did nothing, this time half the food is either missing or wrong. I'm so tired of your establishment, your customer service, and most of all your pathetic half made/prepared meals. If I could give you zero stars I would. I'm embarrassed for you! read more

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Went there tonight at 12, because I read online that they were open till 1am... I get there. The lights inside were on. The lights on the order screen outside and also the speaker were on, but no one would respond when I spoke into the intercom. I drove around to the pickup window. After a couple of minutes of honking I was able to get the attention of the worker inside ( she was in sight, but was on her phone with the earplugs in her ear ) at which point she mouthed to me that they were closed. Closed an hour early?? I'm pregnant, hungry and pissed. read more

Why do I come here after waiting so long in the drive through...oh yeah, it is the closest fast food to my house. Still, I keep saying this is the last time. Did I mention that they take f-o-r-e-v-e-r to make food? It is kinda funny because there are not that many cars in line, but the wait is insane. Note to self...drive to What-A-Burger as it will be faster! OK, the food is what one expects though. read more

This wendys neglected to give me the food I'd paid for. Food that was for my children. They owe me $9, or a replacement for the food the didn't give me. Also, we ordered no onions and the definitely put huge onions. And, we ordered a chocolate shake. They gave us strawberry. Seriously, whoever owns this place either needs to sell it, or get more involved. They've got to do a complete overhaul on the staff. read more

This Wendy's is trash...I went inside to grab some chicken nuggets and walked up to the cashier..no type of acknowledgement just short quick stares without a word..then I said hello and was ignored..I wasn't going to this location because the last time I went the chili was a little burnt but I decided to give it one more try.. bad idea..the service is horrible and for a new location the food isnt that good either...I left without the nuggets and I won't be coming back... read more

Just went through the drive-thru of this new location. I was not expecting it to go too smoothly being brand new. I came away actually impressed, it only took three minutes from the time I placed my order to the time I received my food. I ordered a double with cheese, no mayo combo with a chili with cheese and onions instead of fries. I got a diet coke for the drink. My food was correctly made and my burger actually tasted better then any of the other Wendy's locations I've visited. Kudos for not being excessively greasy as I find some Wendy's burgers to be from time to time. I'm actually looking forward to my next burger from here. Hopefully the good drive-thru service continues. It's off to a great start. read more

Wendy's - the exterior of a restaurant - Fast Food Near Me - Pearland, Texas

Poor service. The frosty machine never works. Which means they don't clean and maintain their stuff. The worker was pleasant, but I don't trust your food when you don't maintain your equipment. read more

This is the absolute worst Wendy's ever.. You ask for salt on your fries and these people will give you salt packets

Went inside and ordered, nice decor. That's about it. The wait was less than 2 minutes which was suspect. We both ordered chicken combos. They were not even warm including the fries. For me the hot fries make the meal. These were warm and limp. The chicken had unmelted cheese, old lettuce and the chicken was dry and the edges hard. They have a cute hip drink dispenser but my Sprite tasted really funny. Someone needs to reboot this place for them to survive. I'll never go back. Chick-fil-A is right across the street. read more

Went there to grab a quick bite to feed my family and guess what.....BURGERS COLD! Sent it back and they gave me back some cold burgers. The nuggets was cold...just a total WASTE! I won't be going back to this location ever again. What's so bad is I was warned about this location and went anyways thinking they were different. Past them by and continue to the next location read more

The wait was long. And to top that off I found a HAIR IN MY FOOD. In my salad... really? That's just nasty.

I can't believe I sat at the drive through for almost 15 minutes and it haven't moved at all. I got my food, and realize that my order was completely wrong. Ugh. read more

Fast food is NOT what you get here. Utilize the 20 mins you'll spend in the drive thru to catch up on emails and social media. oh and don't expect what you actually ordered or a friendly face when you finally get to the window the people are rude! What a waste of time and money read more

The website and yelp says that the location is open until 1am. Please update your hours as the location has different hours on their door and they close at midnight. Thanks read more

This is the rudest that someone has been at a fast food restaurant. As I was ordering in the drive through, I asked them to modify my burger and the guy sighed heavily into the microphone like it was huge inconvenience for him to give me my burger to me the way I wanted it. I will never go back to this Wendy's read more

I go here a lot because it's close by. One time this angry lady got out of her car and walked up to the window for some ice cream while I was waiting. I had my phone out waiting for a world star moment, but nothing happened because the manager was super nice. It's located around a rich neighborhood so that's probably why you see negative reviews. It's super clean inside and futuristic. read more

Worst Wendy's service ever. The lady in the front don't know if she was new or what but she got the order wrong 3 times. It didn't even look like she worked there (she wasn't wearing a uniform). Also we asked for combos and yet we only got sandwiches with drinks added on and paid way more. It's truthfully worth driving a couple of mile to another one. Would never go here again. read more

Very good customer service and for fast food the burgers are always fresh and juicy , better than Carl's Jr. , steak shake.

I love Wendy's but this one is terrible. The floor was soaking and dirty. There are also flies EVERYWHERE like ew. My chicken tasted odd. Along with my drink because there was to much syrup. There is also a leak. This place inspired me to recreate my yelp account because it was so bad. Fries and staff was good. It was really bad read more

This Wendy's is not even close to their Standard. I convinced the wife to go even though she said in the last 4 trips she hasn't had a single order that was correct. Well that held true. Her spicy nuggets were not spicy. Sons kids meal had no toy. I didn't get my JBC. 2 of the three were corrected because we caught them. It's sad that all that was needed was to walk in and say here is my problem and it was fixed in seconds. This means the workers are lazy. Last time I eat there for a year. I'll check to see if it's fixed by then. read more

The Wendy's is just down the street from our house and we go there frequently. We find the food to be fresh and the employees to be friendly and helpful. Their hamburgers are fresh grilled and not put in a steamer so the burgers taste much better than what we get in many fast food restaurants. read more

What happens when you go to the Wendy's on CR 59 in Pearland at shift change and say, "No Tomatoes?" You get tomatoes. Too many employees stand around talking. read more

Wendy's - After asking for no tomatoes - Fast Food Near Me - Pearland, Texas

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Sad that its already horrible AND IT JUST OPENED. Theres a ton of young kids working there and they just BS and play on their phones and joke around while taking orders and/or waiting forever for them to get the order right. They got my order wrong twice while I was there. Once I got home I noticed a hair in one of the items. Tried to call them back, no working phone. DON'T BOTHER!!! read more

Management needs to teach their counter help manners. Talk about a rude staff! Food was good, but goodness they need some serious help with being courteous to their customers. Not only were they rude to me, but the two behind me were treated like garbage too! read more

Went through the drive thru and young man said he needed a min but would get back to me....needless to say he never came back. So I drove around and went inside... Young man was talking to a girl at the cash register while I waited and I assumed it was a customer....well she wasn't and they were just standing and bsing. It turns out I was the only customer at the counter. When he did get to me and asked for my order and I started talking to him he turns around and starts walking away.....and says over his shoulder... " go ahead I'm listening " at that point I couldn't believe that a customer was being disrespected this way. I will never go to this restaurant again...all they have there is disrespectful teens with no good leadership read more

Neither of their machines would make a coke. As though I was expecting it to pour me a glass of wine. Bathrooms very dirty. Employees weren't slow but not very friendly. Hit or miss kinda of place. What can you expect with 2 star rating?and these people want 15 an hour? Lol ok whatever! read more

Really slow! People are kind of rude when ordering and takes forever to get the order done and a lot of times it isn't even right! I know they are a new location but hasn't gotten any better read more