I started using the new order by credit card system and it produced an error about reading my card. I thought the transaction was canceled and I ordered the same food again and paid. I got my food and a crew member told me that I had ordered twice. I just asked if they could delete the second transaction but the manager, a woman, said I had to come back hours later to see the manager, and she could not help me and she just walked away like FU! You have had these machines a matter of days and on one knows anything about how they work? Since I was screwed and do not have the time to go back I asked for the food for the second order. My idea was not the managers since she didn't give a damn. I threw it in the trash since my appetite for Wendys food has turned into a bad experience. Needless to say I am out $10 on the second order and you lost a long term customer. Not surprised that corporate is closing loads of locations with service like this. read more

Strongly suggest you improve the food. I pull up in my car and am immediately asked what I want to order. There is no hello. Welcome to Wendy's... i need to look at the menu. I order a burger fries and a Coke combo for $11. The Coke taste like lemon Coke. It doesn't taste like any Coke I've ever had in my life. The burger is so so and I guess the fries are best food and not expected to be too good. read more

I was shocked by the friendliness and customer service. I wasn't able to receive my order ( I didn't have to wait) but the fact that it would have been fresh and the staff was honest goes a long way. I'll try again when I'm needing a quick bite. read more

If I could give this place zero stars I would. Cold sad chicken sandwiches, each with One lame soggy piece of lettuce, accompanied by two flat sodas and cold fries. A total waste of $20.74. Avoid this place. read more

How hard is it to look at a screen, put the proper item in the bag and double check the order before handing it to the customer? If you can't be bothered to do that, and serve what people pay for with hard-earned money, then you deserve to be fired. Expect the wrong "food" from here. read more

Welp I absolutely will NOT be eating here ever again! There was a dead bug in my drink!! I wonder if thats why the cashier was swirling my apple kiwi tea around as I approached the drive thru window?? I'm beyond disgusted!!! I would leave no stars if I could. Wendy's has certainly lost a customer in me. read more

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Wendy's of course is one of the big three fast food joints. As such its main offerings are burgers, chicken, fish, and salads. It doesn't seem to specialize in one but I do think their fish sandwich is kind of an afterthought. This particular Wendy's does a fine job against serious competition. It's surrounded by countless other chains and it still can be incredibly busy. That says something about what folks think about them. It's had a remodel within the last year or two so it looks nice. Like most Wendy's it has a drive through that's open to an amazing 2 am. It also opens at 10 am for those who like a very early lunch. I found their sandwiches completely as expected. No problems with quality control. My wife enjoys their salads which have always been fresh for her. The people have always been friendly but heck; I'm a friendly guy so they return my attitude. Cleanliness has never been an issue when I've visited. These folks are A-OK in my book. read more

Check out my double stack from Wendy's. They are missing a stack. Other wise the food was good lunch rush on a hot Friday afternoon but I'm missing a burger patty. I will give them another chance. I got two 4 for 4 deals which are still a great value! read more

Wendy's - Burgers Near Me - Norristown, Pennsylvania

Online app said to go to counter, doors locked, fortunately employee catching a smoke advised have to get in line at drive up. App stated ready in 5 minutes, waited 10 minutes in line. Staff appeared to not understand pick up routine. When started to say app needs updating. With info to get in line with others, staff closed window on me. Burger was overcook an dry. Fries were a mixture of old and new fries, requested no ice in my beverage, see ice in picture. Wendy's just lost a customer. read more

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Terrible experience. I came here at 4:30 pm on a Tuesday to get a 4 for 4 through the drive thru. The line was not moving and there were only two cars ahead of me. I thought maybe the cars were placing large orders or were just indecisive about what they wanted. Alas, after 8 minutes of waiting it was my turn to pull up to the speaker. I sat there for 3 minutes and there was silence. I said "hello" after waiting awkwardly at the speaker and the person quipped back "I'll be with you shortly". At that point, I was so pissed off and tired of waiting that I pulled out of the drive through (probably confusing the guy behind me) and went to Chik Fil A and was served within 3 minutes from start to finish with no problems. I will not be returning. read more

Where to begin with this craptastic Wendy's. 1. Asked twice for cheese on my sandwich , never got it. 2. Fries were cold and old. 3. Heat was on full blast. Had to be 85 degrees in there. 4. Huge puddle of water by the soda machine. No effort made to clean it up. 5. The napkin/condiments area was a filthy disaster. 6. The men's room was a filthy disaster. Honestly, whoever owns this store needs to clean house with his employees, because it's an embarrassment. read more

Wendy's - a person standing on a tiled floor - Burgers Near Me - Norristown, Pennsylvania

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Had us pull to side to wait for food, got our food started to drive home at night, all of a sudden my leg started burning. I look with light turned on grease had dripped through paper bag, stained my clothes and burned my leg never strained grease from Fries or burgers. Then the glopped so much condiments on our burgers it was so soggy and nasty. read more

Wendy's - Grease seeped through the bag and burned me and stained my clothes!!! - Burgers Near Me - Norristown, Pennsylvania

Man f@@k this place! Everyone here needs to be fired. Nothing but bullshit excuses. Orders three sandwiches and two of them were totally wrong. Cold fries are soooooo good. They serve the best cold fries. I know it is fast food and expect that the food is sub par but how hard is it to read the dam screen? read more

This Wendy's just got renovated! Great, right? WRONG! First the place shuts down for a few weeks, I understand, they need the time to improve their restaurant. So I drive by the closed restaurant several times a day, I am forced to go to all the other fast food places around it for weeks. They have me dying for some Wendy's chicken nuggets. Finally I decide it's Wendy's tonight. I hit the drive thru of my newly transformed Wendy's. I go straight for the classic 10 piece chicken nugget meal, but to my surprise, I was denied with a "I'm sorry sir, we are out of nuggets tonight. Will the spicy ones be okay?" Which I promptly responded with, "No, I'm not eating here anymore tonight." I was flabbergasted that a Wendy's would not have nuggets at 6:30p on a Sunday. I'm sorry to say that I have to give this new Wendy's a one star. It saddens me that I have to give such a low review to an establishment that I have been patronizing for years, but they shut down and came back inferior. I think this is a direct reflection of Wendy herself. Dave Thomas never would have let this happen. read more

They rather talk amongst each other than take a customer order that's been waiting for 5 minutes. They're bunch of idiots that work there. Good thing there is a chic fil a right next door. read more

Wendy's - This is what you guys do? Stop being so cheap with your fries Wendy's. What's wrong with you? - Burgers Near Me - Norristown, Pennsylvania

Check your food before leaving. Twice my wife has ordered the chicken BLT. Both times it was missing most of the ingredients. This last time it was missing the bacon and tomato. read more

This is a pretty nice Wendys. I went here (okay, drove through) for the first time last year when I was just visiting PA and scouting for a potential place to live. Now that I live in the area, I've been back quite a few more times and I haven't had any problems. The food is fresh, the people are polite, and the service is quick (inside or drive through.) The remarkable thing about this place is that the drive-through is open until 2A.M. whereas most places in Audubon/Trooper are closed super early (even McDonald's!) read more

This place is a disaster!! Steer clear. Nobody who works there cares. It is a really dirty Mess. Floor is filthy always condiment area dirty. Waited 10 minutes and line and then gave up and walked out. There were 10 people ahead of me waiting for their Food. Employees apparently cannot keep up and at a very slow speed. Even though they were slammed they had two employees sitting around on break eating. Sears off of shaver skip this place and go to Chick-fil-A or Panera McDonald's. We ended up going to McDonald's. One thing is for sure this place is consistently a let down!! Been here a few times and it's always the same story period very poor customer service slow employees and bad food. I don't even want to give this place one star but there's no choice for less than one star. read more

Do not eat here. Unless you want a cup of ice with a bit of soda, a burger that tastes like degreaser and under/over cooked fries.

The food was cold and not good. Will not be back. The tables was not clean. I wipe my own table off. The line was long.

How anyone who has been here in the past year and hasn't been completely satisfied is doltish.

Went here at 1030pm. they dont close until 2am. got put on hold at the drive thru mic, had to try a few times to get them back. got a #2, stale bun, cold burger. fries were soggy and cold. You guys are giving Wendys a bad name geez man. If you are open for 3 more hours, how bout keep the place running. read more

OK...this restaurant just went through the whole makeover thing and you know, it's dump already! Tables and chairs are sticky the last two times we went in and the bathroom is as bad as the Walmart behind it. Let's talk about the food...(if you call it that). The fries have way too much salt that we almost had a heart-attack on the spot. We tried a couple of their sandwiches and they are just OK. I used to love Wendy's and this restaurant totally destroy my love for it. I blame the management! If you want a better meal at the same price range, try the Chick-Fil-A next door or Panera accross the street. read more

Nasty sticky floors wet floors flies and soon as I seen I left nasty WENDYS I ever went to NEVER AGAIN seriously they need to do there job and clean not just sit around talking read more

I wish I could give less than 1 star. 2 little kids in the car and my wife ran in to grab lunch for us at a "fast food restaurant ". She waited while they filled 3 peoples orders that ordered after her. We then get home and apparently the Baconator that I ordered is now a single cheeseburger? Solid work Wendy's. We won't be back any time soon. read more

RAW MEAT!!!! Be extremely careful. Cut the burger in half before taking a bite. I split the burger in half to give to my 2 kids and found uncooked raw meat. It disgusting and unsafe. read more

Second visit to this store in two months and walked out both times. Both times, I stood at the counter for several minutes, no acknowledgment, and nobody came over to wait on me, so I left. There were four or five people working each time and nobody in queue inside the restaurant waiting for food and On today's visit I noted 2 cars in the drive thru. Clearly not busy, just poor customer service. I'm done with this store. read more

I usually don't comment on restaurants, but felt compelled to today. I'm sorry that I didn't catch the mans name that was working the drive through today 11. Who ever runs it, I hope he's treated well. What an infectious personality! I don't think I've ever had such great customer service at a fast food joint. read more

1st wendys i have been to in about 10years where the food is actually hot and tastes fresh. we have only used the drive thru but the burgers, chicken wraps and fries taste like they were fresh. for that, i give 5 stars read more