When we got up to the window where we pay no one spoke to us at all they just took our money and didn't even ask if we wanted a receipt and then when we pulled up to the food counter, no one spoke to us there as well and just handed us our food. The guy who handed us our food, just nodded at us. The food was good overall the service was just outrageous and very silent. Do better !! read more

It is REFRESHING to hear a pleasant voice early in the morning. CASSANDRA is very Professional, Polite, Poised, and a JOY to speak with and see as I begin my work day. I ALWAYS LEAVE WITH A SMILE, A LAUGH OR BOTH!!! I would also like to mention the young man who gave me my food order was also professional, polite, pleasant, and had a warm smile and presence. read more

McDonald's - Storefront - Fast Food Near Me - Audubon, Pennsylvania

So a couple of things: first, get the App. I got the McDonald's surf and turf hack with FREE fries and drink. Second, service and food was very good. This location has had some some service problems over the years but the app has made a huge difference for me!! read more

McDonald's - Surf and turf - Fast Food Near Me - Audubon, Pennsylvania

order 746 - 12/17/23 Waited 30 min for 6 nuggets. I was standing in front of the register with my receipt in hand. When they asked about my order they said "we already put the bag out earlier" read more

I go to this McDonald's pretty frequently, and my food is always hot and fresh. The employees are friendly both in the drive through and inside. Thank you! read more

I ordered a mc,flurry milkshake.They gave me Mayo nays and what I hope to be an Oreo but it was browner.Still tasted better that the raw chicken breast slathered with mystery sauce and turkey grease. But I'll add a star because they expressed my love for Kanye in the men's potty lounge.pinkie read more

First time visit Warmly greeted Takeout/Outside dining only Fast, friendly service Covid 19 protocols are being followed read more

McDonald's - fries and a drink on a table - Fast Food Near Me - Audubon, Pennsylvania

The food and service is getting really bad for the price. I ordered three quarter pound meals, and they are basically three regular cheese burgers that were burnt. read more

Bad experience. Took forever to get the food and I was one of two cars in line at 6pm, and they shorted us on fries. Do not recommend. Go to Wendy's or one of the many other options in the same intersection. read more

The worst McDonald's you can possibly go to, have to give them credit for that honor lol. Last time coming to this McDonald's literally watched an employee grab fries from their fry tray and eat them with his bear hands the same tray they scoop our fries from. Do yourself a favor and never eat here again we all need to be eating better anyway lol read more

McDonald's be like download our app so you can get the exclusive sauce. Rick and morty sauce is amazing Well I'll never no cause I downloaded the app waited 20 min and then dude said we all out. Classic issue of the sauce being worth more online I mean scam for sure Sad to see. Because I def would not have gotten McDonald's if I had known. Dope job McDonald's. Lame store lame employees. Lame experience. read more

The service was horrible and it's Christmas Eve. The older white lady with glasses at the front counter is clearly not equipped to engage with customers. Get her in the back or better yet get rid of her. Attempted to pickup mobile order inside that was marked drive thru. She completed fell apart and replaced her good manors with an attitude. She said that their confirmation codes don't include Ys then she went to she doesn't have the order to your order is drive thru I can't get it you need to go thru drive thru. What an @ss will never go to this location again. Take a look at your reviews you have a long way To go Audubon PA McDonalds chain owner and management staff. Absolutely no reason to be rude especially when the customer isn't. read more

Yikes. It took FOREVER to get a simple kids meal order. Fries on floor. Totally disorganized. Not sure how this place stays in business. read more

McDonald's - Fries on floor - Fast Food Near Me - Audubon, Pennsylvania

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So I placed a online order for curbside. I put in that I was in spot 1 I waited for probably 15 minutes it says to pick up at store so I go into the drive through line. The lady with red hair was very nice and helped us the best she could, and said that it was up front for in store pick up. Well I go up front tell them what's going on and they said ok so I waited for probably another 30ish minutes we'll everyone else in the lobby got their food so I go back to the counter just to have them hand me the order that has been sitting on the counter for that entire time. Doesn't help that the one of the girls was too busy on FaceTime to actually help people. They also didn't put cheese on my cheese burgers..... read more

I'm shocked this place isn't shut down by now. Go ANYWHERE else. There are so many other options around. Pick anywhere else if you don't want to lose your appetite. read more

Drive thru is horrible. They don't have the ability to multitask. You will sit there for 15-20 minutes.

Negative stars. Sat in the drive thru for more than five minutes. Tried to enter the restaurant and the doors were locked. The employees were sitting at a table eating and they had locked other patrons in there with them. Worst location ever. read more

Wow. One car in front of me and it took 20 mins to get a happy meal. The car in front was waiting 5 mins (while I was there) to get their order taken. I sat at the box for another 5 mins after I pulled up to have my order taken. Then, I had to repeat my order 4 times. My order was 1 kid's happy meal. That's it. Had to repeat it four times to what may be the most disinterested person I've ever dealt with. Waiting for my food at the takeout window, then in front of the store, was equally frustrating. This location used to be great. read more

The employees need customer service training. Although one of them was sweet she also was unable to assist with professionalism. I'm not a fan of McDonald's but I wanted to try them out to see if my experience would be different. My fries were half empty and my son sandwich was literally thrown together. When I asked for sauce I was told it's in the bag and she closed the door on me. Which was odd since I didn't orginally ask for any. But I gave the benefit of doubt and checked. No sauce at all. When I asked she seemed bothered. read more

McDonald's - Fish Filet - Fast Food Near Me - Audubon, Pennsylvania

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Rudest drive-thru people ever. Actually got yelled at for mis-hearing him and swearing the wrong way. Would not recommend. Correction- drive thru order taker was rude. Guy at pickup window was LOVELY. read more

Slow, recently remodeled looks really nice inside and out. My food took a long time on a Saturday afternoon at 2 PM. Ordering was a mess had to tell the pay station my order again then pay. Then the the pick up window my order again. Then I had to pull up to the pick up spot so cars behind me could get their food. It really a big order. This place has been slow for awhile. Two burgers and a kids meal should not take 10 minutes. read more

McDonald's - a receipt for a drink - Fast Food Near Me - Audubon, Pennsylvania

Once again. This mcdonalds is absolutely trash. Not the food or how nicely kept it is. The employees are trash. The customer in front of me in the drive thru was cussed at for saying hello. "Just wait a f$&!in moment". Avoid this place. Or have management fix the customer service issue. read more

Avoid. 10:30 on a Sunday morning with at least 8 people working - dirty tables, overflowing trash, unorganized kitchen with 10+ people waiting for food. Took over 8 minutes to get an egg sandwich and coffee. Avoid, avoid, avoid. read more

2nd time going to this McDonalds. The first time the quarter pounder was burnt and dry. This time the large fry was only filled half way. I am a McDonalds fan and will never visit this location again. read more

McDonald's - Half filled order of fries - Fast Food Near Me - Audubon, Pennsylvania

Always have to wait, and employees seem miserable. Go to Wendy's across the street for better and faster service.

Our whole order was wrong ordered a double quarter pounder I got a single I ordered a large meal I got a medium and was charged for a large... they forgot to give us fries with our meals and waited 15 minutes in line for our fries I don't know what was going on back there i don't know maybe they were getting high or something but it was a horrible experience usually we order from this place and sometimes thing are wrong and we dont say much but this time I am just ticked off read more

One of the better McDonald's. Our food came out quickly to our table and tasted good. The area is smaller but clean and includes outdoor seating. read more

Most disorganized and slowest in the Philly area. Every time. Not sure how they stay in business.

Worst drive through service ever. The workers were rude and dismissive. They took my payment by sticking their arm out the window without saying a word. Then the next window, same thing- opened the window, stuck the arm out with a drink, closed the window. Too busy chatting with other employees to address customers. The icing on the cake was when she handed me the happy meal half-ass, I didn't actually have hold of it yet and she let go. It fell between the window and the car. A gasp, then she closed the window. Turned her back on me. No apology. You can remodel a McDonald's to make it pretty but you have to hire some people who actually care. read more

My star rating is based in the fact it is a fast food restrant and I am judging it against what I expect from a fast food place. This McDonalds alway has quick and accurate service. The eating area is normally clean. read more

Always messes up my burger (a double hamburger plain) and takes forever to get food when i order inside.

34 minutes to get food with nobody ahead of in line. Not sure what took so long. Place looked a mess. Employee was hanging outside talking on the phone. read more

I would say this McDonald's is a McHit, but first you need to McListen. It says this McDonald's is on S. Trooper Road, but its not. It on Shannondell Blvd, possibly one of the worst intersections in the area. The problem is that there's a McDonald's, WaWa, Chicki n Pete's...all kinds of other great stuff, all in one crammed intersection. You better watch out! Accidents all the time. But the service at this Mickey D's is tops, when they get my order right. They other times, they've blown it as badly as giving me barbeque instead of sweet n sour to just forgetting to put fries in my bag! Seriously who forgets the fries? It doesn't really matter though does it? If you want McDonald's, you're going to go to whatever's the closest and who cares about the service. read more

Fowl Language.......Totally Unprofessional Environment.......Negative Energy........Mass Confusion........and after over 20 minutes of waiting for a breakfast sandwich and hash brown.......surprise! Its going to be between 5 and 7 minutes.......and we dont have hash browns!!! Give me me money back. Im done with this calamity. Im NEVER coming here again. read more

I give them a NEGATIVE 1. Their drink machine is broke. Been broke for months. They just served me a burger I know they washed off, reheated and put fresh cheese on because they are too lazy to make me a double quarter pounder without anything on it but cheese. They served me old, crusty and cold fries. It's sick. I work har door my money, shouldn't be hard to get a decent, cheap meal. Damn. read more

Go to the Chick-Fil-A or the Wendy's across the street! I was treated horribly when I went. The then manager cussed me out for trying to pay (I was 12 at the time). I was paying with cash and I ordered at the Kiosk. After my order was placed it asked cash or card. I selected cash, and it told me to pay at the register. So, I go to pay, and I say excuse me, and then she starts blasting me off saying to pay at the kiosk. I try explaining to her I have cash. She did not want to listen to a word I said. My dad then came in and I explained to him how she was screaming and cussing me out when I was trying to pay. My dad then went and tried to speak to her, but she started cussing him out as well. My dad wasn't tolerating any of her rudeness. An employee came over and finally took out money. We decided to cancel the order after that because we were worried she would do something to our food. She cancels the order but she REFUSES to give us our money back. Please keep in mind we had a fairly large order ($45). We were asking the other employees to please give us our money back but they couldn't do anything since she was the manager. We then had to wait at least 10 minutes for another manger to come and give us our money back. She was screaming at me so much I ended up crying. We gave her the benefit of the doubt thinking maybe she had a bad day, but lots of our friends and family told us that lots of the staff here have been extremely rude to them too. Horrible, horrible experience and haven't been there since. Go anywhere else or even go to the McDonalds in Perkiomen. read more

For a McDonalds, this is one of the worse ones I have ever seen. I am always missing food from the drive thru, today they ran out of monopoly pieces. I don't eat here often but every time I do there is a issue. read more

Currently waiting on a shamrock shake for what's going on 15 minutes now in the drive thru. The women in the McDonald's have made about 4 or 5 shakes before someone decided to tell us the machine was broken. Then we were told we'd get a refund without having an option to get anything else. Sat in the drive thru for a total of 20-30 minutes. read more

Well hey, this is your run of the mill McDonalds. Perfect for when Shamrock Shakes are in season, or you just have a craving for a 50 piece chicken McNugget deal for $9.99 (not that I ever have - promise!) Like the other reviewer noted, my rating is also based on what you expect from a fast food place. Service is fairly quick, staff are mostly polite and prices are moderate (though for McD's - prices have gone up compared to other fast food places.) The only bummer about this place is that they close pretty early during the week, but are now open 24 hours on Friday/Saturday. Exciting! read more

Awful service. Spent 20 mins in line only to be given the wrong order. They then asked for my receipt as if I just drove through the drive through for fun. Ordered fries and chicken nuggets unsure why McDonald's staples would take this long. read more