We went while they were still serving breakfast. So we got the maple bacon chicken sandwich and potato wedges. Honestly I forgot how good the potato wedges are . The sandwich was good too! When we walked in there was no one in the dining room so all the tables were clean . Wendy's has really stepped up their game with the table and chairs . The woman at the register was friendly and our food came out quickly and was piping hot. read more

We came through and play start ordering the drive-thru It was clear that they were irritated that we were at the restaurant. They left two of our sandwiches in an order of fries out of the bag. When we ask for those items they didn't take a seriously and they sent the manager. He was buttoning up his shirt as he walked up to the window extremely smug and disrespectful. They took forever to go back to try and get our food and then came out and told us to pull up which I refused. At this point it became clear to me by the immaturity of the people working inside that they were probably going to do something to our food so we asked for a refund instead. He refused to accept the food back so I put it back inside the window. They also refused to give us a receipt. The extremely flamboyant guy working the drive-thru window gave me a double finger salute. The manager told me f****** and called me a b****. I was looking at the reviews and obviously the ownership at this place don't care. This was a really bad experience We left with no food and paid $35. read more

i went to pickup my order because the doordash app had to me that it was ready. i get to the restaurant for pick up & the staff said i didn't have an order in the system, i drove back through the drive thru & they had suddenly saw that they did in fact have my order. got back home & went to get my food out & the Double Stack™ Biggie™ Bag that i ordered was thrown in the bag recklessly with no wrap around the burger, the bun was extremely stale and hard & my food was cold. i'm am very disappointed & unsatisfied. read more

This location has improved so much. They're open on a regular basis for Dine in consistently. Today I placed my order and had a reward for a free breakfast sandwich and their Internet was down because the construction company building the road cut their service again, the manager came up not only gave me my reward but my entire meal free I even offered to pay by cash, but she said she'd already taken care of it. This location is bending over backwards to help their customers and for that I gave them five stars. read more

Wendy's - Breakfast bacon, Nader sandwich, cinnamon toast, and a soft drink - Burgers Near Me - Lexington, Kentucky

I eat at this Wendy's a lot. It is right down the road from where my hubby and I work and when I can't figure out what I want (which is often) I land here. I eat here once at least every two weeks. They are pretty darn consistent. Drinks are good, burgers are juicy and cooked though, nuggets are hot and fresh and the folks working the drive through (at lunch) have a clue!!! Today I just grabbed a Single with Everything and Cheese and a medium coke. Easy order for sure, but it was correct and fast and I was told my total at the speaker, asked if I wanted my receipt at the pay window (yes please) and my blouse was complemented at the pick up window (wow, you see ME with how busy you are?!?!) My food was correct, fast and yummy! My hubby and I ordered Wendy's near our house the other night and the drink was unidentifiable, let alone drinkable and my cheese potato was a chive potato. We both commented on how our "work Wendy's" was so much better. The Lunch Crew have it going on! read more

This Wendy's STINKS!!!! 3 Times I have been here for a burger EVERY time the burger has been room temperature and tasted like it was pre made and sitting around. I went there today and the same thing happened. This time I asked for my patty to be well done "hot and juicy" the way it's advertised and the way it USED TO taste. They tried 3 times to hand me a dry nasty pre made patty, I finally found out why they taste like CRAP---they DO NOT make them hot off the grill like they used to, they are ALL PRE MADE and when they assemble the burger, they pull the patty out of a plastic drawer where it has been sitting PRE MADE....that's it for me no more Wendy's. Where's the beef? It's in a plastic warming drawer !!!!!!!!!!!!!!!!!!!! read more

Wendy's - The grille wasn't even on, these patty's are pre made crap!!!!! - Burgers Near Me - Lexington, Kentucky

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This is by far the worst Wendy's I've ever been to. They consistently give you the wrong food and mess up your order. The customer service is very lackadaisical. I wouldn't recommend this one to anyone. Most recently I went there on 11/24/23 and ordered a chicken wrap. I bit into the damn thing and found a huge chunk of plastic. 'Picture attached". This is not a repeatable place of business by any means. If you frequent this Wendy's, I suggest you drive a mile or so down to the Northside Wendy's on New Circle Rd. read more

Wendy's - a paper bag with a black toy in it - Burgers Near Me - Lexington, Kentucky

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This location is near Townley Center, off of Leestown Road. It's surrounded by a Taco Bell, Zaxby's, A & W, and McDonalds. Download the app. Usually you can find $2 off any combo or full sized salad. Sometimes they'll offer month long super deals, like $.99 Frosties. Those chocolate Frosties are one of my sweet tooth go to favorites. Right now, you can purchase a $2 key tag and get a free Junior Frosty everyday for a year... that's a hellacious deal. read more

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Ordered a spicy chicken Asiago sandwich meal, with large fry and drink. Instead got a regular chicken sandwich with a piece of bacon half a tomato and no lettuce or sauce. Also the large fry was the same amount in it as a "shmedium" (small/medium). Hate to say it, and never thought I would ever say it, but the crappy McDonald's located next to it actually has better service than this Wendy's location has had in the last 2 visits. Thought the last time was a fluke but I guess not, the place is just going downhill........ Don't think I will ever go to this one again..... read more

Wendy's - Large French Fries - Burgers Near Me - Lexington, Kentucky

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Went to Wendy's today at 2:25 ordered the 2 for five a Dave single and spicy chicken sandwich and bacanator pub fries. Both sandwiches where cold none of the cheese on the fries nor the burger melted horrible service when I pulled up to the window there was a kid with his earphones in. I was given two Dave's singles instead of the spicy chicken sandwich. Very disappointed.... read more

Wendy's - Wth is that I'm pretty sure the cheese is supposed to be melted! - Burgers Near Me - Lexington, Kentucky

Wendy's! What happened to you? Horrible, I mean horrible fries! Dave is rolling in the grave! Wendy's said they improved their fries! Whoever said what you're serving now is better, should be fired! I won't be back! read more

Night shift.... I would give them negative stars but it's not an option. This is close to where I work and it's cheap as well, so usually I will give them the benefit of the doubt and go there regardless of past experience. So I have not been there one time and got my order right. If I check my bag of food before I leave the parking lot, I end up going back thru the drive thru to get it fixed, but usually they still don't get it right and I have to call them! The guy at the window has no customer service skills and i would say he is definitely hating life by the way acts at the window. I worked fast food for 2.5 years and no matter what job I had I gave 100% and took pride in it! It's not that hard that my order is wrong every time! Something needs to be done! read more

The best Wendy's I've ever had, and the people were nice too! We went at 9:45 pm and everything was so fresh!

This Wendy's location is ok, but just ok. The staff there is repeatedly lacking, the worse staff I've ever encountered at a Wendy's. It's not the cleanest place either for a Wendy's. The food we was served was good, An I report no problems with it. read more

Wendy's - Late breakfast - Burgers Near Me - Lexington, Kentucky

We went into Wendy's for the Biggie Bag and the 4 for $4 deal for dinner and of course a frosty for desert. The restaurant was busy with a golf team there ordering $100 worth of food but surprisingly that moved quickly. We ordered our meal and deserts, all was fresh and good. I'm really starting to like the chicken BLT sandwich. Anyways, we ate in the restaurant and hung out for like an hour as we were headed to the library. It was quiet and no one bothered us. read more

Just ate raw chicken. I got my money back but no apology or any intent of making it up to me. This is as much a review as it it proof for me in case I get sick later. Not my 1st incident here either. I ordered an item that was apparently no longer on the menu (no one told me this) and they gave me cheese instead of gravy. At 10:50am I returned upon the managers request to replace it. I was like, I though you stopped breakfast at 10:30? She said no, they go until 11. That was a lie. They gave me what was probably old food as a replacement and told me they were still serving breakfast. Never ever coming back. I feel so sick right now. I'm reporting them. read more

Wendy's - Raw chicken from their breakfast. - Burgers Near Me - Lexington, Kentucky

I usually get the bacon, egg and Swiss Croissant every morning on the way to work. Up until last week it was fantastic! Now, the melted cheese is either absent or so very little is added it's like there's none at all. Get your act together Wendys on Sharkey Way, or I'll start going to another store. K.B. read more

I would give this place negative stars if I could, rude service, and never get what you paid for, I've been three times, and every visit I did not get what I paid for. read more

Is it too much to ask for a customer service oriented business in America to hire workers who are able to UNDERSTAND AND SPEAK ENGLISH??? I specifically ordered a frosty and somehow they misconstrued 'frosty' for 'diet coke'. Amazing really...it's as if they are just guessing what people are ordering. I tried to explain this to the Hispanic employee and she had ZERO idea what I was saying. She gave me the same look my dog gives me when I talk to him. I gave up and left because our 'conversation' was going nowhere. If you're not going to hire people who are able to communicate, then you won't be getting my business. I won't be returning. read more

Go hear a lot for lunch. They haven't messed anything up and always seem to keep the drive through moving well. Also everyone I've had has been very polite. read more

Rarely are the fries at this location "HOT or CRISPY".....making the new commercial quite comical!!

This Wendy's is terrible. The staff is rude. Several times I've gone they have got my order wrong. Several times I've gone in the summer and they are out of Frosty. Of all thing to be "out of", a nice cold Frosty to help during the summer heat should probably be the last thing you should run out of. Ridiculous! read more

Check your bag folks, these guys screw up every order every time. I live across the street and I go in here once in a great while, always regret it. This time they screwed up THE ENTIRE ORDER. Never dealing with them again. Wendy's used to be my favorite drive through. read more

Wendy's is my favorite burgers & fries drive-thru. This location has two lanes with speakers. The 4 for $4 meal is an amazing deal! You get a Jr. Bacon cheeseburger, fries, 4 piece chicken nuggets (regular or spicy) and a drink all for $4. The drink isn't tiny either! read more

Wendy's - In the drive-thru line - Burgers Near Me - Lexington, Kentucky

This Wendy's almost always has pretty decent food. My one gripe would be their hours. It says everyday starting at 6am. They have never been open at 6. They will probably be open at 6:30am, never earlier. On Sundays they will be open around 7am probably later. This also seams to be the trend for this area though. read more

Gave me raw chicken. Like, for sure not cooked RAW and slimy. Manager didn't even apologize or offer me anything. I brought the chicken back and displayed on her counter so other customers could steer clear. I was also watched to see if she went to check the rest of her chicken and she didn't. Never ever coming here again. read more

Always great service. Usually very quick in drive thru. Love their strawberry sweet tea and cookies that they just added to menu.

Parking lot seems small and it can get crowded during lunch, but this may be the best Wendy's in Lexington. Fast, efficient and friendly service combined with tasty food and good values (4 for $4, FTW!) makes this location one of the best fast food options on this side of town. read more

Negative 10 stars. This is the worst Wendy's ever. They should be ashamed. I have never had anything like this happen before. I decided to eat in. Hardly anyone else was inside. A nice kid tried to take my order of a double combo with lettuce and tomato only. I went ahead and went large. He couldn't work the cash register, but with help from another employee was able to. Nice kid, but he didn't know what he was doing. So far, no big deal. I waited at least 10 to 15 minutes for my order. By this time there were many other customers waiting for their food too. At first it was in a bag and I pointed out it was dine in order. They put it on tray and the "large" fry holder was only 1/2 full of cold fries. The burger turned out to be a chicken sandwich. I suggested getting my money back, but they quickly swapped a burger (but not the fries). Tired of the waiting an confusion, I took it. When I got to my table, I found it was a single kids meal burger covered in pickles and slathered in ketchup and mustard. I gave up and tossed the disgusting (cold!) mess on the table and left without a refund (long line by now). I at least got a drink for my ~$12 meal (wasn't given a receipt). I shall never go back to this Wendy's and may not ever go to another one. I may call the health inspectors tomorrow since the food was cold and the place a mess. read more

This Wendy's gets 4 stars oh yea. It would get 5 but I'm not being nice today.Its very clean so if u got a broken bathroom and u need to wash up this is your spot.The staff is great because they say hello take your order and hand u the food.But if your looking for a friend this Wendy's is not for you.Now let's talk about the food great great great will make u fat but who cares it's great. read more

As fast food burger joints go Wendy's is my favorite other than maybe 5 guys. However, Wendy's has some healthy choices. I enjoy the Apple pecan chicken salad. I dont even need dressing at all with this salad, it's that good. read more

Tried getting breakfast at 7:45 am on sunday (supposed to be open at 7am) and they were closed. No cars and not appearing to be open any time soon. Waste of gas. read more

I just moved over to this side of town and i have to say- every time ive been here its been wonderful. The employees acknowledge that your there and they are even willing to make lunch for you even though its early its the morning. Ill be comming back to this location. read more

Went for lunch a little bit ago, double drive through was long but moved pretty fast. I ordered the son of the baconator(plain), fries, Dr. Pepper, and a small chocolate frosty. My order was correct and prepared fresh. Everything was delicious and the frosty has the correct texture. Wonderful!! read more