I went through the drive-through at 9:30 on a Saturday morning when I pulled in, I seen the staff outside (telling me that they were super slow on business). This can either be a great thing, meaning fresh food, or a bad thing, meaning they have steal food that they will still serve you lol I give my experience a 10/10 the service was great. The food was fresh and just how I it. I didn't have to wait too long on my food to be and it was a smile. This something you can't find in fast food anymore , very thankful! read more

Buc-ee's is awesome but they don't have much for my wife, who is not eating meat. Wendy's, despite being almost entirely focused on beef and chicken, does have options. Wendy's is the only fast food chain that has a baked potato on their menu and they're really, really good. This was our second stop on this trip for a Wendy's potato. Easy to place my order on the Wendy's app where I earned a few Wendy's points towards free food. Since my Sprinter won't fit through the drive thru, I parked and went inside. It didn't take long until I saw one potato and two burgers be finished on the assemble line. The nice lady bagged them up, called out my name, and I was back in the van to go. The restaurant was busy and so there were a few tables that needed attention. The condiments area was mostly tidy but some paper on the floor. In the van, the potato was declared tasty. I enjoyed my Junior Cheeseburger Deluxe that was assembled properly and they had put two napkins in the bag. [Review 2382 of 2024 - 567 in Tennessee - 23396 overall] read more

Wendy's - Wendy's, Kodak - Burgers Near Me - Kodak, Tennessee

See all

I specifically told them I had a tomato allergy. They 1st gave me a burger with a tomato on it. I went back in and the manager remade it and gave it to me. I opened it up and Beverly the manager had put Ketchup on it. Seriously does any manager not know that ketchup is made from tomatoes! Please avoid this place. The manager didn't even apologize for putting ketchup on it. read more

It was horrible look chicken had been ate off of and it's broken apart and everything and still managed to say that it was fine and it definitely was not should've got a refund for my order read more

Only one car in line, took 15 mins for him to place his order, I moved up, took another 15 plus minutes to order a simple meal, pull up, noticed a dude with tattoos all over his face and a female goofing off, took another 10 plus minutes to get my food. 12 dollar meal and it was cold. horrible experience. never again. read more

I am a very happy Yelper and rarely share lackluster food experiences, but tonight was just bad. When I pulled up to the drive through, they informed me their systems were down and it would be a 10 minute wait... no biggie! My wife and I just wanted frosties and a cheeseburger. Our son wanted a $5biggie bag. We were in no hurry. When their system came back online, we promptly ordered and were informed they had no frosties this evening ‍ When we arrived home, my son tasted his sweet tea and asked me to try it. They clearly brewed sweet tea in an urn they used for coffee earlier and never washed it. You can do better Wendy's! read more

I truly love Wendy's and I truly understand mini miss ups since I know there's not enough help. But they will very nicely offer to fix. Very courteous.at the drive thru. In the drive thru they just not move you on they smile and might exchange a few words if there is a wait. read more

Poor service. Slow even with no one here. Young employees playing behind counter. I won't come back here ever again. Very disappointing for a Wendy's. read more

Read reviews while waiting in drive thru. We had a good laugh. We only waited a few short minutes behind the car ahead of us ordering. We weren't expecting much after reading a few outdated reviews. To top it off it's 12:30 am on 4th of July. However, to our surprise the service was fast, the orders were on point, the staff was friendly- especially for just missing a 4th of July celebration, the food was hot and ready, the woman at the window was smiley, the staff were communicating well, and we were sure impressed! Didn't miss a single item. Thank you. You deserve an updated review. read more

In & out through the drive thru in 5 mins. Breakfast food was fresh & the cashier was nice. No complaints.

It took them 10 minutes to take the orders of 2 vehicles in front of me, with no one in line to get their food. I eventually pulled off to see several employees through the window doing a lot of nothing. I'm sure the food wouldn't have been any better than the non existent service. Do yourself a favor and go anywhere else. read more

I would like to first start off with the slowness of this venue. This place is Slowww! I'm going to try the new pretzel bacon pub burger+ some nugs, hopefully it's good. The person behind the register was very polite and nice. The drink machine has over half of the options gone. Don't get the pub burger it's buns. Everything else was good tho. read more

Ordered double cheese and grilled asiago from this location. Unfortunately the burger was bad. It smelled bad but I figured it's just meat smell so I took a bite. Bad mistake, it really was obvious that the meat in the burger went bad and they served it anyway. Never again! read more

How hard is it to verify what you're putting into the bag?? When you order 2 double cheeseburgers plain, and you get 2 singles loaded to the hilt. We can't credit your order you need to come back and replace it. I'm f-ing hungry ain't ate all day and now my gal who is so sweet to travel 20 minutes back and another 20 minutes back home to get what shoulda been right the first time. Drive through needs to be stopped at all food places. They put drive through before people standing at the counter. Because peeps to lazy to walk 40 feet. I know that that they won't let anybody in the local Wendy's due to covid. I'm just tired of drive through f..ks getting priority because they lazy and my food getting screwed up. TIRED read more

This Wendy's is very sad the employees hate their job. They all act very sad to be there no smile in their eyes above the mask. Our order was not done properly we both ordered Taco salads we got no sour cream but paid for it and the chili for my husband's large salad was the wrong size. read more

Came threw 8/3/21 at around 12am. The older man that took our order seemed to not wanna be there which is fine but what's not fine is when we get stale old fries. Literally I have never complained about food before but I have never had fries that bad in my life I would have rather waited the 15 even 20 minutes for fresh then have them be that gross I mean some was super hard very upset read more

rude workers and horrible service! we waited in the line for forever which i can understand if they are short staffed but when we got up to pay they didn't even have our order rung up. last but not least they forgot all of our utensils and we had to pull back around into the line and the woman didn't apologize or say anything at all she just handed it to us. the workers are rude and not only have an attitude with each other but towards customers as well. nothing more awkward when you're just trying to get food and the people who are supposed to be helping you are very obviously angry with each other and it's affecting their work ethic. read more

Five stars because of jimmy. Yesterday I ordered a spicy chicken sandwich and it was so dry I ended up with cotton mouth. Came back today and asked jimmy if their chickens were dry today and he was apologetic and took extra good care of me. Even gave me a free replacement sandwich and a bottle of water! read more

This Wendy's is absolutely disgusting. Stop anywhere else. No changing station. Filthy bathrooms. The "chicken" sandwich was definitely not fresh. Or potentially not even chicken. Bummer. Expect more from a chain. Consistency at the very least. Gross. read more

I popped into this Wendy's today for lunch and they were absolutely slammed with customers who were super complicated and slow. The man taking orders never let it be known that he was bothered in the slightest and was very friendly. Food came out super quick and correctly despite the long line. read more

Super friendly, completely incompetent... Stopped in for a to-go order. Luckily we stayed to eat it cause both mine and my boyfriend's meals had no ketchup or mayo. And the 5 minutes we were inside 3 other people had to come back in for their dressings, sauces, and other items... Check your food before you leave. It's probably wrong. read more

I have no reason to complain about this fast food franchise. Conveniently located on State Route 66 approaching I-40, this Wendy's staff can handle a long line of customers waiting to place their orders with relative ease. The dining area is large enough for a crowd wanting to eat in the restaurant. More importantly, the menu items are cooked to perfection. read more

I ordered a double cheeseburger with no ketchup, mustard and no lettuce. When I got home opened burger there was lettuce under the mayonnaise. If I had eaten it I would have gotten very sick . Too much laughs and going on in the prep area. read more

Worst service at any Wendy's ever. Food only ok. Disappointed. Missing one order. Had to return to counter and wait. Missing a drink. Had to return to counter and wait. Missing fries, gave up. read more

Not answering drive thru at 7:20am. We waited there about 5 minutes before pulling up. No food available after driving up to window, except a sausage buscuit. :/ disappointing. If you advertise a full menu at 7am on the windows then you should be prepped and ready. Lady that answered the window said they're headsets weren't working...she was friendly however. Anyway...just be prepared. read more

We came in 10 minutes before closing and the employees were still happy to serve us any item on the menu. We ended up taking the food to go but they were willing to let us eat there. The bathroom was clean. The staff was friendly and happy to tell about their city. read more

Typical Wendy's. Must have been a crowd come through just before we stopped. The bathroom wasn't all that clean and neither was the dinning area. read more

It's fast food. I have been going to this location consistently for a few years. The staff is nice and they get your food or fast.

Great food and friendly atmosphere from the staff. Quick and speedy service!

Rude staff. Literally threw my food on the tray and the tray slid at me. Slow as molasses and they weren't even busy. I never expect much when I come to fast food restaurants but this visit was beyond disappointing. read more

Fast and good food but both times stopping in on a road trip they forgot something like chicken nuggets. Second time for a late lunch they forgot the nuggets and after going back in to get them came out and realized I had gotten a cheap chicken sandwich instead of the asiago ranch I had ordered and paid for. Coming all the way from Maine I don't see a way to fix it so always check your meal when you stop in before leaving. read more