Went on a long walk and wanted something to cool me down so decided to stop at Wendy's for a frosty. Was debating trying a new one but ended up getting a classic chocolate cause that's what's sounded the best. I ordered my frosty on the kiosk and I had it in hand in less than five minutes. I love that frosty taste. And they have me the new Wednesday spoon which made it even better. This trip gets five stars but we'll see what happens next time since this location doesn't seem to have the best reviews. read more

Wendy's - Classic Chocolate Frosty - Fast Food Near Me - Jamaica, New York

Hit the Wendy's Drive thru at around 9pm and got so pissed off with Ms Nasty Attitude, when I tried ordering the JCB COMBO with a Tangerine Lemonade as my drink we cancelled the order and pulled right out! The young woman on the microphone told me I could only order a 'regular drink' with the combo. Then when I questioned that she disappeared off the mic. Nope! Not when I'm spending my money. Drove right to the Wendy's on Hillside and got EXACTLY what I wanted! Yes, they did charge me .80 more but I got what I wanted. Ms Nasty Attitude could have charged me the same extra and I would have happily paid! But let me go enjoy me Oreo Frosty! Night all! read more

Wendy's - The JBC Combo with my Tangerine Twist Lemonade! - Fast Food Near Me - Jamaica, New York

Not all Wendy's are created equal. At this Wendy's, which I frequent fairly often because I eat fast food, I find these employees to be the worst. It seems like they really don't care to help you, they don't care to be there, and when they can they try to make the whole process more difficult than it should be. I've seen this happen with me and also with other customers. At a fast food spot like Wendy's or any other fast food spot, the attitude of the employees, the friendliness, the cleanliness, as well as the quality of the food, is what separates a terrible location from a good location. This location is rough. Too many of my fast food quality indicators get no credit here which makes it difficult to give anything more than one star. If I could avoid this Wendy's, I do, and I go to another one. Unfortunately, it's close. I hope they retrain these employees, the managers, and this location improves in the future. read more

This is not my first time coming to this Wendy's but it certainly will be my last. The employee who rang me up has no idea what it means to cover her mouth so that she doesn't spread her germs all over the place. I placed my 4 for $4 to-go order along with 2 double chocolate cookies, 2 chocolate chip cookies, and 2 sugar cookies. As I waited for my order I decided to walk over to the soda machine. The machine needs to be changed because I tried three different brands of soda and they all tasted like a Soda Stream commercial. I ended up settling on Dr. Pepper Cherry which tasted better than the last three sodas I sampled. As I waited for my to-go order I noticed that it was incorrect. I told the cashier that I'm missing items. She gave me a blank stare and said I charged you for the cookies. I said yeah but there should be six in total. She said I'll give you cookies. I was totally over waiting for my order to be ready. I told her forget it and walked out. read more

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It's been a minute since we visited this location. The parking lot is gone with new construction going up next door. Ordering at the drive-through is painless. Quick, easy, and satisfying! read more

No complaints about this location. Can never go wrong with a 4 for 4 late at night when all other restaurants are closed. Food is always fresh. My order is always right. read more

Just drove away from this place the line was incredibly long small circle parking lot my order was a NUMBER 1 large large chili I get to the window handed my card charged $11.08 And I said can you confirm my order "cuz I'm like that pretty cheap inside my head" then I was told crispy chicken sandwich and large chili I then said I ORDERED A NUMBER ONE LARGE AND A LARGE CHILI the guy who takes the order was like "OHH YOU ORDERED A COMBO" he asked me single or double "when did the crispy chicken become a single or double" WHAT THE FLYING F""k how hard is it to listen I mean I ordered a BLOODY COMBO AND A LARGE CHILI then the girl who is the cashier then tells me what do you want !!? IM LIKE A NUMBER ONE LARGE WITH A LARGE CHILI then she's like what size I said LARGE she then says I've been charged already and I'm like the wrong order inside my head at this point I was like FORGET ABOUT IT TOOK MY CREDIT CARD BACK AND DROVE AWAY while pulling out she's like "wait you don't want your food" as I was driving away I said NO thank you I waited on the drive thru line and charged for the bloody wrong order and asked STUPID QUESTIONS I don't care about paying for food it's called fast food but I know when it's busy I'll gladly wait but SERIOUSLY NUMBER 1 LARGE LARGE CHILI how can you screw up that order I mean I'm pretty confident the NUMBER 1 Combo In large is ordered enough and a LARGE CHILI 2 freaking words and they still get my order wrong So drove to KFC ordered food Which was correct I was charged $26.34 but at least they got my order right and was not asked STUPID QUESTIONS WHAT SIZE DO I WANT A LARGE HOLY CRAP would I go to Wendy's again YES sadly cuz it's suppose to be convenient would I go back to this location again if I seriously don't have another choice sadly YES I WILL AVOID THIS LOCATION LIKE ITS COVID but to the mangers/owner of this branch hire better people A simple order like mine even at the busiest times should not get screwed up I'm writing this review as I eat my KFC I left the office late and just wanted some quick junk food and I have to put up with IDIOCY LIKE THAT I would gladly PAY $100 for a NUMBER 1 large and a LARGE CHILI so I don't have to be asked STUPID QUESTIONS JESUS H CHRIST WORST EVER atleast my night ended with JUNK FOOD "sadest part of this RANT/REVIEW" when I got home my other half had a steak and salmon waiting for me but again wanted Junk food so KFC hit the spot "a large chili and crappy Dave single would have satisfied my junk food craving more but tonight was not the night I win battles" SMH read more

This particular wendy's is really good for there large parking lot, and there drive trough window for your convenience. my wife really likes there baked potatoes with cheese .and there daves single burgers and the topping also.she also likes there frosties in the summer time to go with the meal.the staff always seem to nice up there. read more

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If I could make this a even lower rating I would. Every time we come here the people who work here are just nasty. Never smiling, never polite, they get orders wrong and then do not care if they do. Nor do they want to fix their mistakes. Save yourself the agony of dealing with these rude people and go across the street to McDonald's. read more

Wendy's - a yellow post in front of a restaurant - Fast Food Near Me - Jamaica, New York

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Every time I order a Chocolate Frosty through UberEats, Door Dash or Grubhub they send me that nasty Orange creamsicle frosty! Gross!!

WORST WENDY'S IN EXISTENCE. Refused service because noone was there to take order at window. read more

Wendy's - WORST WENDY'S EVER. Refused service because I COULDN'T order at window. SUPER rude. I just came to feed my kid. - Fast Food Near Me - Jamaica, New York

Good Place if Your Hungry after Midnight Although the restaurant entrance is closed however the Driveway is open , I believe until 4/5am ... I love the fries and fish burger at times, but you must make sure the fries are fresh because I have had times where they give you cold fries .. read more

Seems to be a reoccurring thing. I am 8 months pregnant and my husband ordered from UberEats. We never have a problem in any other place ordering but this place here gave the wrong driver our order when trying to speak to them they were rude and unprofessional. We never received our food. & due to the staff the ambience is poor. Please don't order or eat from here. read more

General manager was unprofessional and looked miserable at his job. Wanted people to leave the restaurant if you took more then 30 mins eating. read more

I ordered food on Uber eats and they allowed someone to take my order and didn't contact Uber or me directly to notify me of the issue. The new driver had to inform me via the app that the food was taken. I then place a new order and the store conveniently isn't taking orders at the moment, I cancel the order and the people at Wendy's try to charge me $22. The employee that did or allowed this must be having serious issues and shouldn't work in this establishment if they are trying to scam $22 from a cancelled order, what am I paying $22 for? Uber Eats returned all of my money. I tools time to write this, so every one who reads it will know the shady tactics the evening shift does from giving out food to the wrong person to charging $20+ for a cancelled order. Where were you going to spend that $22? read more

Don't order uber eats or doordash from this restaurant i'm a local resident and they constantly give the orders to wrong drivers and it will make you wait hours just to cancel it , they never include sauces , the website scams you as well when you order from this establishment it's probably the worst fast food experience every time i order from this location read more

This place has been my primary Wendy's for about 11 years now. Excellent service, calm environment and the place only gets massively crowded around lunch and dinner time. Other than that, it's super convenient. Yesterday afternoon I came around for lunch and discovered the new Honey Maple Chicken sandwich. I never heard of it until I got there and I'm glad I tried it out. Wendy's is usually top notch but they really outdone themselves with this one. Food aside this is the best Wendy's in Queens. Before renovations last year the place was a 4 and 1/2. Now I'd go as far as to rate this a 6, this place is by far the best! read more

Wendy's - Honey Maple Chicken Sandwich, The S'Awesome Single with medium fries and drink. A delightful lunch. - Fast Food Near Me - Jamaica, New York

Wth is wrong with u ppl? Your job is not that hard! I just got my food from Uber eats and my large coke is a damn sweet tea! They also forgot my small coke and these damn nuggets are half sized! read more

Doordashed driver fucks my order up and doesn't speak English of course, Called the place they didn't give a shit, fuck yall fast food workers. read more

Recently renovated. The Drive Thru lines keep getting bigger & bigger. The 4 x 4 was increased by $0.44. There are more choices. I ordered a Jr. Baconator Combo, this time they asked me what size?. They tend to trick customer asking Med or Large? So most people say Med thinking it's the smaller size. I caught them once in that scheme. A nice addition to Wendy's menus in the Summer is the Berry Cup, a nice healthy dessert. Service is ok. Ask for condiments, napkins. read more

This location always has a long drive thru line which makes me think that they are not working as fast as they can or should be working. My order is always for the most part on point. They usually have what I want here. They serve breakfast at this location as well. I know not all Wendy's serve breakfast. They also have cookies here that I like. read more

This place is the worst...I told the drive thru lady exactly what I wanted twice. They charged me $34.00 yet shorten me 2 orders of 10 piece nuggets smh. I dont get how these people take your order & charge you BUT don't put everything you ordered in the bag smh read more

I'm staying at the hotel next door to this location. I decided to walk over and grab dinner. When I walked in there were about 8-10 people in the lobby. Fairly busy. The counter area was congested so I went to the kiosk to order. The dinning area was being cleaned by an employee and it smelled fresh in there. After placing my order I had a seat and waited. They sounded busy in the back and I wondered if it was a good idea to place an order during what seemed to be rush hour. There were orders being called out steadily as I waiting. There was a line in drive and I noticed cars steadily working their way through. After about 5-7 minutes, not a terribly long wait for as busy as they seemed, they called my order and I grabbed it and headed back to the hotel. I ordered three Separate items no combo or anything. My burger I asked for no onion. And my nuggets I asked for ghost pepper ranch. Getting to my hotel and unwrapping my food, my burger was hot and the veggies on it were crisp and cold and lacking onions as I asked. There were 2 ghost pepper ranch sauces in there with napkins and the fries that I ordered hot and fresh. This place delivered great tonight. My order was right, hot and fresh. Not a bad wait for all the other orders that were placed. I noticed the grub hub drivers in there and I didn't see many of them leave before I got my food but they were moving orders through at a good pace. Very impressed with the speed service and quality of my food and visit. This team deserves a shout out. read more

Excellent quality fast food . Now they're chicken sandwiches are top notch. Still have the worst French fries

This place is perfect no complaints . but the delivery lady took forever 35-40 mins to pick up my order and to top it off my food was super cold burger cold fries cold nuggets 10 pct cold to top it off have a cold meal with cold drink I think its unprofessional with no delivery bag to keep the food hot stick to Uber eats read more

They'll read back your order at the Drive Thru correctly. Then they'll get it wrong anyway. Then, they'll blame you because they got it wrong. WHY READ IT BACK AND THEN PUT WHATEVER YOU WANT IN THE BAG ANYWAY?? Also, they won't put the sour cream FOR YOUR SOUR CREAM POTATO in the bag either. Dude, it's right there IN THE NAME OF THE FOOD. read more

Fastest drive through in the world. Be prepared to order and go. Food is always hot and you can get back to work on time

My review is only for the drive-thru. I was coming back from a JFk drop off was starving and as usual the Van Wyck had traffic. I remember from my younger days that there was a Wendy's around the area and with the help of Yelp I found my way here. I was shocked by how fast and accurate the service was. I ordered a burger, fries, nuggets and a drink and it didn't take them too long to make it. Which made me extremely happy since I was so hungry. The only thing I had to request was ketchup but apart from that my order was perfect and super fast. read more

You have an extremely unprofessional worker handing food out the Uber Eats side door. She was us giving out unclear directions and threatening to slap the Uber Drivers for not being able to follow them! The instructions say pull up to the window, NOT THE DOOR! 09/11/2020 at 11 PM she was working the door, middle aged west indian with glasses. I had to make another run for Uber Eats around 12 AM and that's when her shift ended. I will not be eating here again as long as she works there, I ordered from here as a normal customer all the time, but now seeing what happens to delivery drivers from the actual employees such as this one is disgusting. Check the cameras, she held to food to argue about her bad directions and physically attacking us! read more

poor service messed up my order mutual times cheese was not melted on burger & lady in the front had an bad attitude.

Extremely rude staff with nasty attitudes. I've ordered using the mobile app for in store pickup a number of times and it's always a terrible experience. They will not acknowledge you are waiting to pickup an order, and assume you will shout at them to tell them your name for pickup. They also put the orders directly into a thermal bag and will never announce that the order is ready. So how exactly does one get their order?? I've never seen anything like this before at any takeout restaurant with mobile order. And it happens here ALL THE TIME. This time was the last straw for me, as a member of the crew insulted me for waiting for someone to acknowledge that I wanted to pickup an order. Never ordering from this Wendy's again. The food is also mediocre and the dining room is unattractive. They also no longer have parking. The owner needs to CLEAN HOUSE and hire competent staff and TRAIN THEM how to do their jobs. read more

No potatoes, no ketchup??? Wtf What do they have? Half the menu? And the staff has an attitude about it to the customer?

The service was welcoming and friendly. The establishment was clean. My order went quickly. read more

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I know deep in my soul that this fast food isn't the way lol but at this time a frosty, double stack , and possibly nuggets or a chili seemed like a decent idea... I was wrong. My heart goes out to anyone in the hospitality industry but especially fast food workers. Surely after plenty repeating that they do not have any coins and so on and such the cashier is not in a joyous place, but I do believe that each person should be treated accordingly and I have the utmost respect for all humanity. We all have our limits, I waited patiently after a long wait and contact with plenty of low lives and just scum to put it bluntly and I still was respectful but when my food was received it was clear that the staff had checked out after a long day but when I asked for a refund it just amplified the extremely BAD energy flow to receive 5$ back so to all I would honestly say do on to others as the relevant saying goes. No chance I'll be caught again salivating on Jamaica ave for any sorts of various poison lmaooo. Blessings to you all read more

***DRIVE THROUGH ONLY*** Expect them to be busy after 12am. It can range from 5 minutes to 10 minutesto get through the line. Service was friendly though. The only improvements I could think of is if the food menu display were also posted a little earlier before driving forward to the mic ordering one. That way people know what to order instead of looking at the menu and holding up the line. Great for late night chilis. Saved my ass a couple of times. FAN. read more

Service is quick and the food is hot. However, instead of honey mustard sauce, I received bbq and instead of 4 nuggets, I only received 3.

umm the bacinator fries are so nasty, they dont even cut up the bacon. the service is horrible and there's people arguing at the counter and theres people coughing haurendusly read more

This Wendy's appearance was state of the art. Very unique layout in the inside. They have self serving machines (if you choose to use them) while you wait online. The food was very hot and fresh tasting. The staff is constantly cleaning the tables are the the customers finish dining. Amazing atmosphere I recommend all Wendy's lovers to pay them a visit if your in the area. P.s. I made a bang there so definitely enjoyed my visit. Namasté read more

For the night shift workers on 7/19/19, very unprofessional!! When did this Wendy's start only taking two orders per drive thru customer????

Waited 20 minutes for literally just a chocolate frosty. I had already waited 10 minutes before the cashier told me it would be another 5, at which point I wasn't going to say no. Terrible, slow, lousy service. Slowest Wendy's I've ever been to. Several customers walked in and left after seeing how slow the service was. This location really needs to step its game up read more