I had a bad and good experience here all in one drive thru visit. My order was taken by a new girl who couldn't answer any of my questions and didn't read my order back. I didn't know whether she got my order right or even what I ordered. When I got up to the first window, the man made sure my order was correct and answered my questions. read more

I used to eat salads from Wendy's once a week, now it's closer to once or twice a year. The salads keep getting smaller and smaller while the price continues to grow. What used to be $6.49 for a full size salad has now grown to​ $8.49, for a salad that is smaller than your former half but. It's not 2020 anymore, I mean for that price shouldn't we at least get the full piece of grilled chicken that used to come with the full size? It's getting kind of pricey for 5 bites of chicken and a handful of lettuce. ‍ be better than the rest of the restaurants that are out there price gouging everyone.​​​​​​​​​​​​​ ​​​ ​​​ ​​​​​​​​ read more

Seriously, how are is it. I mean really. Small chili with everything and an order of fries. No fires, no sour cream. Way to go folks! Take bow. read more

Wendys does not care about Doordash customers, they move the orders to the back and are rude to delivery drivers. My deli very driver has been waiting for 30 minutes at the NW Bypass location. I know he is there because it shows it on the map and when he questioned it the employee was very rude and told him it would get done after they slowed down. Absolutely ridiculius read more

Convenient, clean quick service. Bathroom was clean and well maintained. Convenient location. Just fine for fast food.

The restaurant itself is always dingy, like everything is covered in a layer of grease, from the counters and floor to the tables and chairs. But usually I only get deliveries from here on Doordash. They can't get anything right, even simple drink orders. The last time I ordered I got a burger that was still half frozen and fries that were rocks (and my delivery driver made it to me in record time so it was how the items left the restaurant). They can't respect food allergies. They randomly give you diet coke or coffee instead of whatever drink you order (even if it's something you pay extra for like a Frosty). I don't usually complain, and I know it's fast food, but the quality here is far below the already mediocre quality you expect from such a place. read more

I called Wendy's late the other night, regarding a question I was deeply concerned about, and was answered by a very kind employee. He did not ignore my well being and pressure me for an order, nor did he hang up on me, but he patiently answered my questions. His customer service was phenomenal. I highly recommend this Wendy's at 806 10th Ave. South, Great Falls, MT, their service is exceptional, and I am greatly gratified to the young man who brought me great mental relief!!!!!!! 5 stars all the way!!!!!!!!!! P.S. If the manegerial staff ever reads this review, and discovers the identity of the employee I spoke with, he deserves a raise. read more

Two employees watched me park my motorcycle right in front of the restaurant at 8:33pm, take off my helmet, sunglasses, gloves, jacket and never bothered to motion that the lobby was locked up. No signs. No, sorry we are closed. Just blank, stupid looks. This picture says it best. Goodbye, Wendy's. read more

Wendy's - Now hiring because...well read the review. What happened to caring about customers. - Fast Food Near Me - Great Falls, Montana

Jeri was soooo rude. Wouldn't even let us finish our sentences when ordering. I understand efficiancy, but this was aggressive and unnecessary. In addition she looked straight at us, about 10 feet away and yelled our name twice in a row, before we could even stand up. We were literally looking at each in the eyes when she said it the second time. Also no clean tables. read more

This Wendy's has gotten over 20 of my orders wrong over the past year. At first I thought it was because the orders were too big but now they can't get small orders right either. If great falls had more restaurants I would stop going. Only go if you don't mind not getting what you order. read more

Horrible! Got the sandwich and the bread was moldy and the lettuce was rotten. They also messed up our order and didn't give us the right drinks. read more

Wendy's - Spicy Chicken Sandwich with mold - Fast Food Near Me - Great Falls, Montana

Baked cockroach on my potato , took it back they said sorry and gave me a new potato . Really wondering about great falls health dept , place has to be infested read more

This doesn't even deserve 1 star we got two combos and modified our sandwiches they got both our sandwiches wrong and gave us only order of fries when we paid for 2 and we waited over 20 minutes for food. read more

Came in, there were no tables clean, trash cans over flowing, personal standing behind the counter laughing and joking. We wouldn't come here but it's the only one in town. I'm noticing a trend here in Great Falls, this is where restaurants come to die, cause no one seems to care. They think they deserve $15an hour, what a joke. read more

So like food but don't get what is going on behind the counter, multitasking has never been their strong side even after remodeling. read more

Wendy's - the inside of a restaurant - Fast Food Near Me - Great Falls, Montana

I have never had a bad experience at this location. One time they did put mustard on my JBC but I believe it was an honest mistake! I have only dined in the restaurant a handful of times, the drive thru is where it's at. Always quick and I've never had a mistake in my order which is no small feat for fast food restaurants! I would definitely recommend this location if you are in need of a Wendy's fix. read more

Always check your order before you leave the store. I did not and had to drive 8 miles round trip to get the order right. I used the app and they still put pickles on the burger and did not include the extra tomato, extra onion and extra lettuce that I had requested. I cannot prove it but I think they just used the same two patties that I returned. Anyway the burger was overcooked and I know it was not cooked fresh, it had burnt edges. I am done with Wendy's, they will not be getting any more of my money. I wish I would of checked Yelp before going to Wendy's 2.5 stars tells it all. read more

Very hot and exhausting . Sun facing towards my face the whole time through the window. The only thing keeping this from a 1 star is the food and the service. But overall very exhausting and I was ready to leave when I walked in read more

I was totally surprised with their breakfast I go to work at 4 in the morning so by 10 seems like lunch so I stopped for a burger but they told me they were still serving breakfast so I figured I would try it. OMG I never ever finish my breakfast potatoes not a huge potato fan but their breakfast wedges were the best ever I actually finished them. And the breakfast sandwich was also very good and definitely a real egg not that funky stuff that you get at most fast food places that they call an egg but I think it comes out of a box. I give them a 2 thumbs up for their breakfast even though that's not what I planned on getting it was totally amazing especially those breakfast potato wedges read more

I love Wendy's and always will. They're nice and friendly here. They are fast paced also! There's never a time they've let me down.

This location is very hit or miss, and mostly misses. Large orders often have mistakes like missing items or have things mixed up. Today our order was all correct but the fries are undercooked. No excuse for this at lunchtime with a line of cars. We love Wendy's and with only one in town it's not worth driving across town for. read more

Best salads in town as far as fast food goes. Lobby and store looks clean but it has a smell kind of like a daycare...little kids and urine. Use bleach and get that smell out of there Wendy's. It's gross. read more

When I chose fast food; I really like Wendy's food. Problem here locally is poor service many times. Either you wait forever in the rush as they only use one register or you are ignored at the register. read more

My family loves the food here. It could use more parking space for family night and the location makes it difficult to exit due to being right next to one of the main street lights. Have not had issues with customer service like other places. read more

i would have given it 5 stars if service was better, food was great. when ordering the girl would not listen to a thing we were saying. she would ask the same question over and over. i love wendy's food. not wendy's service. read more

This location has gone to Hell. Service seems to always be friendly!! But the food is now only consistantly dry, obviously under a heat lamp for a while, they forget to fill your COMPLETE order and its usually wrong. I believe in this past year they must have hired staff from McDonalds... as they are now 100% comparable read more

The service is the worst. ordered food for take out, no forks no drinks for the combos. never again. the cashier was more interested in what to do after work. 40 minutes only 3 peaple there. never again... read more