This Wendy's is a disgrace. It runs the good name of Dave Thomas through the mud. For a start, the manager, who I think was named Thomas, is an insufferable prick who berated his employees while I was in the store. He had this two-faced air about him; he would smile and act all nice to the customers but would, not very secretly, harass the employees. The food at this wendys is pretty good, (I love Wendys) but the odds they get your order correct while it is busy in the store are basically zero. I attribute this to the clear lack of scheduling effort from management, there was barely any employees there and many of them seemed to be new. The main redeeming quality I will applaud them for was how good the employees are at customer service; they all were very quick at taking my order and getting food out. They also fixed issues with orders with speed and professionalism. The employees all seemed to be doing their best at pailing the water out of the sinking ship that was the terrible managerial "skills" shown by the Gm here. This locations shows a lot of potential, if they reward/hire skilled employees and fire/replace the bad leaders, this location might be well on its way to being a powerhouse of productivity. Unfortunately, one bad apple spoils the bunch, and I struggle to see this store reaching its potential when the "Apple" running the store is this bad. In short, I recommend that this store prioritizes putting its money in the hands of its skilled workforce, rather than in the hands of the idiot running the cash cow into the ground with his poor leadership. read more